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Guild Education

Software Engineer

🇺🇸 Remote - US 🕑 Full-Time 💰 $130K - $150K 💻 Software Engineering 🗓️ February 11th, 2026
Python TypeScript Clari

Edtech.com's Summary

Guild is hiring a Senior Engineer — Customer Solutions & Delivery (Customization Layer). This role involves leading hands-on development of configuration-driven, scalable customization solutions primarily using TypeScript and Python in AWS, collaborating with product and commercial teams to deliver customer-specific capabilities while maintaining system stability and operational excellence.

Highlights
  • Design and implement configuration-driven solutions to avoid bespoke code for customer customizations.
  • Create reusable building blocks and deterministic patterns for last-mile workflows such as request intake, validation, orchestration, and delivery.
  • Deliver high-quality tactical customer requests with thorough testing, documentation, and operational readiness.
  • Operate like an owner in production focusing on observability, security (PII/GDPR compliance), and safe release practices.
  • Partner with feature teams to scale customization from custom code to customizable experiences and contribute to architectural direction.
  • Prepare the foundation for agentic AI by identifying automation opportunities and building safe guardrails for AI-generated outputs.
  • Require strong backend engineering fundamentals, proficiency in TypeScript and Python, and experience with AWS cloud ecosystems.
  • Must have excellent research, debugging, and communication skills to handle ambiguity and collaborate cross-functionally.
  • Salary range is $130,000 - $150,000 plus stock options, with compensation based on experience and internal equity.
  • Guild partners with major employers like Chipotle, Target, and JPMorgan Chase to connect employees to learning and development opportunities.

Software Engineer Full Description

At Guild, we believe talent is everywhere and that opportunity should be too. We continue to have our home and headquarters in Denver, but we have embraced a distributed model of working to reach the best talent in the United States. While some roles may require proximity to our Denver office, roles based outside of our Denver office can sit in any of the following 32 states: AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI and Washington D.C. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

If you are an Internal Candidate, please apply via our Internal Job Board

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To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here.

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Senior Engineer — Customer Solutions & Delivery (Customization Layer) Why this role exists

Customer Solutions & Delivery (CSD) partners with Product Engineering and Commercial teams to deliver customer-specific capabilities while protecting Guild’s ability to scale. The CSD Engineering function focuses on repeatable customization patterns, avoiding one-off “if/then” logic, and building toward a future where agentic AI can help with discovery, estimation, and delivery of custom requests.

This Senior Engineer will be a hands-on technical leader who can move across codebases, investigate ambiguous problems, and build configurable solutions—primarily in TypeScript and Python—running in AWS.

What you’ll do
Build customization as a platform capability (not bespoke code)
  • Design and implement configuration-driven solutions so customer differences live outside core business logic whenever possible.

  • Create reusable building blocks and deterministic patterns for common “last-mile” workflows (e.g., request intake → validation → orchestration → delivery).

  • Maintain a strong bias against brittle branching logic (“if…then” customization) by driving toward composable primitives, rules/config layers, and well-defined extension points.

Deliver tactical customer requests with high engineering quality
  • Partner with CSD PM/Delivery, GTM, and impacted feature teams to clarify scope, success metrics, ownership, and risks.

  • Implement and ship changes across services (often in other teams’ repos), including tests, documentation, and operational readiness.

  • Use systematic debugging and investigation to diagnose issues within a service and across services; triage bugs and propose severity with clear evidence.

Operate like an owner in production
  • Design solutions with observability in mind (logs, metrics, traces, alerting), and use operational data to drive stability and performance improvements.

  • Approach all work with a security lens (PII/GDPR awareness, least privilege, safe data handling, secure reviews).

  • Ensure releases are production-ready: edge cases covered, migrations safe, failure modes understood, and rollback plans defined.

Help the org scale from “custom code” to “customizable experiences”
  • Partner with teams that own customization endpoints (e.g., Employer Partner Portal, public APIs, CMS, internal tools) to align on extensibility patterns.

  • Contribute to architectural direction by writing design docs, proposing trade-offs, and aligning implementation to Guild’s service architecture.

  • Share learnings broadly (patterns, pitfalls, “how we did it”) and mentor others through reviews, pairing, and lightweight coaching.

Prepare the foundation for agentic AI
  • Identify areas where agentic AI can reliably assist: request analysis, impact discovery, estimation, test generation, and implementation scaffolding.

  • Build workflows and guardrails that make AI-generated output safe and maintainable (contracts, tests, validation, and review mechanisms).

  • Experiment thoughtfully: measure outcomes (cycle time, quality, repeatability), and raise edge cases where automation could introduce bugs or debt.

How you’ll work (Ways of Operating)
  • Acceptance & Scoping: collaborate with PM/Delivery and impacted feature teams to define scope, success metrics, ownership, dependencies, and risk.

  • Joint Solution Design & Estimation: co-design the approach and provide effort estimates and timelines with clear assumptions.

  • Implementation & Delivery: ship via the appropriate ownership model:

    • CSD-led (custom): you own build, QA, and release.

    • Joint delivery (core): co-develop and integrate with feature teams.

    • Feature team-led (core roadmap): feature team implements; you provide technical support, program visibility, and stakeholder updates.

  • Validation & Feedback: validate outcomes, capture learnings, and improve the next request via better patterns and intake.

What we’re looking for
Core requirements
  • Strong backend engineering fundamentals and a track record of delivering production-grade systems.

  • Proficiency in (or ability to quickly learn) TypeScript and Python; comfort working across multiple codebases and service boundaries.

  • Experience building and operating in a cloud ecosystem (AWS), including understanding of deployment, monitoring, and operational excellence.

  • Strong research / investigation skills: you can turn ambiguity into clarity through logs, data, reproduction, and reasoning.

  • Excellent communication: can document designs and decisions, explain trade-offs, and align cross-functional partners.

Senior Engineer competencies (aligned to Guild’s matrix)
  • Role-model proper engineering practices and grow into a mentor for the team.

  • Writes thorough tests (happy paths + edge cases); ensures code is fully tested before release.

  • Uses systematic debugging to diagnose issues within a service and, with support when needed, across services.

  • Designs aligned to existing architecture, using appropriate abstractions and isolation.

  • Communicates system design via written documentation and incorporates feedback.

  • Builds with security and compliance awareness (PII/GDPR) and reviews with a security lens.

  • Collaborates effectively with product/design/engineering partners to parallelize work, simplify designs, and prioritize high-impact unblockers.

  • Documents decisions, assumptions, limitations, dependencies, and prerequisites; maintains and improves team documentation.

Nice to have
  • Experience with rules/configuration systems, workflow orchestration, feature flags, or extensibility frameworks.

  • Experience building internal tooling or platforms used by non-engineers.

  • Familiarity with LLM/agentic systems, evaluation methods, or automation in developer workflows.

Success in the first 90 days
  • Ship multiple customer-impacting changes with strong quality signals (tests, observability, safe rollouts).

  • Contribute at least one reusable customization pattern that reduces future engineering effort.

  • Produce clear documentation/design notes that help other teams adopt the pattern.

  • Identify 1–2 high-leverage agentic AI opportunities and propose safe guardrails for experimentation.

We are committed to equal pay for equal work and believe in compensation transparency. All salary ranges are standardized nationwide and will not vary by region. This role offers a competitive total compensation package, including a base salary of $130,000 - $150,000 and stock options. Compensation offered will be based on a combination of factors such as experience, competencies, and internal equity.

 

Posting Date: February 9, 2026

*This role will stay open for a minimum of 3 days. 

Guild partners with the country’s most innovative employers, including Chipotle, Target, Walgreens, JPMorgan Chase, Hilton, Spectrum, PepsiCo, Tyson, and more, to build the talent needed for today and a resilient workforce for tomorrow. Guild helps employers identify, develop, and mobilize internal talent, enabling workers to gain skills for in-demand roles and companies to stay agile. 

By connecting employees to real-world learning, coaching, and career support, and providing companies with actionable talent insights, Guild transforms all talent into high-impact contributors and positions companies for long-term, sustainable growth. For more information, visit https://www.guild.com.

Guild is a female-founded, certified B Corp. The company has been recognized by Fortune’s Change the World list (2021, 2025), the Forbes Cloud 100 (2020–2025), Great Place to Work (2022–2025), CNBC’s Disruptor 50 (2021–2024), TIME’s 100 Most Influential Companies (2022), Inc.’s Best-Led Companies (2021), Fast Company’s World Changing Ideas (2020), and B Lab’s Best for the World (2019), among many others.

Guild is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:

  • Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
  • Access to a 401k to help save for the future
  • Vacation policy to rest and recharge
  • 8 days of fully-paid sick leave, to take the time to heal and or recover
  • Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
  • Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
  • Education benefits and tuition assistance to help your future development and growth

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