Edtech.com's Summary

Finalsite is hiring a Solution Engineer. The role is the technical and product expert on sales deals for Finalsite’s K-12 platform of websites, communications, mobile apps, and enrollment tools, supporting the independent school, public school district, and higher education sales and client success teams. The engineer runs discovery, delivers tailored demos, and helps answer RFPs, team selling with sales consultants and becoming a trusted advisor to prospects and clients.

Highlights

Lead technical discovery to learn each school’s goals, current systems, and requirements before the demo.
Deliver tailored, outcome-focused product demonstrations, both virtual and onsite, that connect features to the buyer’s needs.
Assist with Requests for Proposals (RFPs) and review responses for technical accuracy.
Answer product and technical questions from the sales team, including in internal Solution Engineering support channels.
Build and maintain demo and sandbox sites that show the value of Finalsite solutions.
Share product feedback and competitive insights with Product, Sales, and fellow Solution Engineering teammates, and keep accurate notes and opportunity data in Salesforce.
Strong knowledge of SaaS platforms and third-party integrations, plus experience selling to or supporting complex customers in a team selling environment.
Strong presentation skills for explaining business value and technical advantages to both technical and non-technical audiences.
Preferred background in the education sector or software solutions engineering, with Responsive (RFPIO) or similar RFP platform experience a plus.
Remote role open to permanent U.S. residents anywhere in the country, with travel of at least 25% within the U.S.

Solution Engineer Full Description

SUMMARY

Finalsite is hiring a Solutions Engineer to support our Independent School, Public School District, and Higher Ed Sales and Client Success teams. You will be the technical and product expert in the deal. You will run discovery, deliver tailored demos, answer RFPs, and handle technical questions, so buyers can see how Finalsite solves their problems. You will team sell with our sales consultants and become a trusted advisor to prospects and clients.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

Partner with Sales and Client Success to explain Finalsite's value, vision, and strategy to prospects, clients, and partners.
Lead technical discovery to learn each school's goals, current systems, and requirements before the demo.
Deliver tailored, outcome-focused product demonstrations, both virtual and onsite, that connect features to the buyer's needs.
Assist with preparation of Requests for Proposals (RFPs).
Answer product and technical questions from the sales team, including in internal Solution Engineering support channels.
Build and maintain demo and sandbox sites that show the value of Finalsite solutions.
Share product feedback and competitive insights with Product, Sales, and SE teammates.
Keep accurate notes and opportunity data in Salesforce.
Respond quickly and precisely to give the sales team best-in-class support throughout the buying journey.
Partner with the wider sales organization on initiatives that make the sales cycle more efficient and raise its quality for clients.

QUALIFICATIONS AND SKILLS

Technical savvy: strong knowledge of SaaS platforms and third-party integrations, or demonstrated experience with similar software and systems integrations.
Sales skills: experience selling to or supporting complex customers in a team selling environment, adjusting your role and strategy for different partners.
Strong presentation skills. You can explain both the business value and the technical advantages of a solution to technical and non-technical audiences.
Strong attention to technical accuracy when reviewing RFP and proposal responses.
Experience with Responsive (RFPIO) or a similar RFP platform is a plus.
Comfortable using AI tools in daily work, with the judgment to check their output.
Previous experience in the education sector or in software solutions engineering preferred.
A driven, competitive attitude. You like to win, and you like your team to win.
A helpful mindset and strong attention to detail.
Strong customer focus. Building effective relationships inside and outside the company with people from diverse groups.
Clear, effective written and verbal communication.
Able to juggle multiple priorities and adjust quickly in a fast-paced environment.
Sound problem solving. You think quickly and creatively and make good decisions.
Strong listening, organization, and time management skills.
Works well on a team and independently without close supervision.
Ability to travel at least 25% of the time within the U.S.

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.

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Edtech.com's Summary

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