Ellucian
Solutions Architect II
Edtech.com's Summary
- Analyze business objectives to ensure alignment with customer goals.
- Design comprehensive business architecture covering technical and functional solutions from concept to implementation.
- Standardize solutions within Ellucian's ecosystem, aligning with best practices and product roadmaps.
- Support enterprise architects and lead implementations in SIS, Finance, HR, focusing on SaaS extensibility.
- Facilitate service solution sessions, process mapping, and enhance customer experience.
- Collaborate with project management to define delivery models, mitigate risks, and prepare solution documents.
- Participate in governance and assurance to ensure correct implementation and continuous improvement.
- Mentor team members on capability-driven service delivery practices.
- Bring 5+ years of solution delivery experience in U.S. higher education institutions, with cross-functional expertise in SIS, Finance, and HR.
- Comfortable with technical implementation and architecting functional and technical areas; preferred experience with large scale ERP platforms and knowledge of Ellucian practices.
- Superior communication and collaboration skills; ability to articulate value and ROI for customers.
- International experience is a plus.
- Nice to have: business acumen, implementation planning skills, and experience launching new service portfolios.
- Offers comprehensive benefits including medical, dental, vision, flexible time off, 401k with match, parental leave, telemedicine, wellness programs, diversity and inclusion initiatives, and professional development opportunities.
Solutions Architect II Full Description
About Ellucian
Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries, serving more than 21 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, including data-rich tools for student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners and user community of more than 45,000 provides best practices leading to greater institutional success and achieving better student outcomes.
About the Opportunity
Our Professional Services team at Ellucian is seeking a Solutions Architect II who will play a key role in shaping the vision and architecture of our solutions across multiple Ellucian products. This role is focused on designing, supporting, and implementing best practice solutions throughout the project lifecycle, ensuring alignment with customer business goals and requirements. The Solutions Architect will collaborate closely with cross-functional teams during the presales cycle, lead Cloud/SaaS modernization engagements, and drive outcomes-based methodology practices to accelerate time-to-value for higher education institutions. Reporting directly to the manager of the practice, the Solutions Architect will serve as a thought leader and principal liaison, ensuring the successful delivery of solutions as architected.
Where you will make an impact
Analyze business objectives and desired outcomes, ensuring alignment with customer goalsDesign and convey comprehensive business architecture, including both technical and functional solutions, from concept through implementation.Identify and standardize solutions within the Ellucian ecosystem, ensuring alignment with best practices and the product roadmap.Support the Enterprise Architect in defining and articulating value propositionsLead cross-functional implementations, focusing on areas like Student Information Systems (SIS), Finance, HR, and ensuring SaaS extensibility is maximized for customer success.Facilitate service solutions sessions, guide capability teams through process mapping, and enhance customer experience through standards and best practices.Collaborate with project management to define and execute delivery models, mitigate risks, and develop materials such as solution architectures, and statements of work.Participate in governance and assurance activities, ensuring solutions are implemented as designed and assessing ongoing success for continuous improvement.Mentor new team members on capability-driven service delivery practices, balancing strategic and tactical considerations.Contribute to the enhancement of Ellucian's global architecture repository, supporting time-to-value and outcome-driven methodologies.What you will bring
Preferred 5+ years of broad solution delivery experience at multiple higher education institutions in the U.S., with expertise in cross-functional areas such as Student Information Systems (SIS), Finance, and HR.Technical Background: Comfortable with and have past experience in technical implementation, with the ability to architect multiple functional and technical areas.Preferred experience with higher education delivery in large scale ERP platforms.Preferred in-depth knowledge of Ellucian ERP delivery practices and an understanding of its role within the broader Ellucian solution landscape.Passionate about learning and implementing new tools and technologies into the projects.Innovation and Creativity: A positive, self-motivated, team-oriented individual with the ability to innovate and create new delivery methodologies to transform higher education effectiveness.Prior experience in a customer-facing position across multiple organizationsCommunication and Collaboration: Superior relationship-building skills, exceptional interpersonal, written, and oral communication skills, with an emphasis on collaboration and follow-through.Ability to articulate value and ROI for customers around a variety of software and services solutions.International experience a plusNice to have
Business acumen and commercially astute and have a broad understanding of solutions and what they deliver for institutions to drive profitable growthAbility to articulate value and ROI for customers around a variety of software and services solutions.Implementation Planning: Ability to develop detailed implementation plans based on capability-driven delivery methodologies.Previous experience successfully launching newly created service portfolio into the marketplace preferredWhat makes #Ellucianlife
Comprehensive health coverage: medical, dental, and vision Flexible time off Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests401k w/ match & BrightPlan - to help you save for the futureParental Leave5 charitable days to support the community that supports usTelemedicineWellness Headspace Care (mental health)Wellbeats (virtual fitness classes)RethinkCare & Wellthy- caregiver supportDiversity and inclusion programs which provide access to internal employee resource groups Employee referral bonuses to encourage the addition of great new people to the teamWe Foster a learning culture with:
Education Assistance Program Professional development opportunitiesLinkedIn Learning
#LI-PB1
#LI-remote
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