Edtech.com's Summary

Columbia University is hiring a Specialist, Summer Session and Visiting Programs for the School of Professional Studies. The role handles the administrative and operational execution of the Summer and Visiting Student Programs portfolio, working across academic departments and university partners to keep program delivery on time. It is a 12-month temporary position reporting to the Associate Director.

Highlights

Manage the summer course database of 350+ sections and monitor registrations and enrollments daily and weekly, benchmarking year-over-year data to inform trends.
Serve as primary contact for course scheduling and classroom issues, and monitor waitlists and course caps in the Course Management System.
Validate 400+ faculty and Teaching Assistant nominations and the associated compensation each academic cycle with Faculty Affairs.
Prepare and administer course and instructor evaluations, and plan faculty-led co-curricular programming across roughly 40 course sections.
Review program marketing materials and website content for accuracy, and run market and competitive research on comparable programs and pricing.
Partner with finance on end-of-term reconciliation and reconcile faculty course expenses such as honoraria and field trips.
Coordinate program events such as orientation, webinars, and faculty appreciation events, and co-host virtual information sessions with Admissions.
Bachelor’s degree or equivalent experience plus two years of related experience, with strong Excel and Google Workspace skills; 35 hours a week at $67,300.

Specialist, Summer Session and Visiting Programs Full Description

Specialist, Summer Session and Visiting Programs

School of Professional Studies, Columbia University | New York, NY

Job requisition: 560166 | Full time, 35 hours per week | Temporary, 12 months | Grade 11, Officer of Administration

Salary: $67,300

Position Summary

Reporting to the Associate Director, the Specialist is responsible for the administrative and operational execution of programs within the Summer and Visiting Student Programs portfolio. The specialist manages assigned program functions and processes and works across academic departments and university partners to support effective and timely program delivery. The Specialist also contributes to the administration of other programs within the Continuing Education portfolio including Certificates, Certification of Achievements, Focus Areas, and Academic Year Visiting Student Programs.

The incumbent exercises discretion and judgment in evaluating program needs, resolving non-routine challenges, determining appropriate courses of action, and coordinating solutions across university shared-service partners. The Specialist is responsible for assessing competing priorities, identifying and addressing exceptions and process deficiencies, and implementing solutions within established areas of authority, escalating matters requiring policy, academic, or senior management determinations.

Responsibilities

Course Support and Enrollment Management

Oversee and manage the summer course database of 350+ course sections and the course dashboard, ensuring accurate data.
Monitor student registrations and enrollments on a daily and weekly basis, benchmarking year-over-year data to inform trends and insights.
Manage compliance with academic policies of Summer Session courses, such as scheduling, contact hours, course descriptions, course numbers, course requirements, course points, and faculty guidelines.
Serve as primary point of contact for course scheduling and classroom issues; monitor waitlists and assist with adding sections and increasing course caps through the Course Management System.
Prepare and administer course and instructor evaluations for each session in partnership with the Academic Technology team.
Oversee and guide the planning and implementation of faculty-led co-curricular and extra-curricular programming, and manage the operational planning and execution of Core Office activities across approximately 40 course sections.
Assist with submitting, tracking, and reconciling course expenses (honoraria, academic field trips, etc.) for faculty.
Review program marketing and communications materials, including email campaigns, social media content, and digital advertising, for accuracy and consistency, and maintain oversight of program website content.
Conduct market and competitive research to assess comparable programs, enrollment trends, pricing, program features, and emerging opportunities.
Lead assigned special projects related to administrative benchmarks, operational improvements, and the development of new program offerings.
Manage the student tracking sheet for Focus Areas and Student Ambassador submissions, assist with event coordination, support Student Affairs with ID pickup, and support recruitment by tabling on campus and at student recruitment fairs.

Faculty Hiring Support

Oversee and collaborate with Faculty Affairs to review and validate 400+ faculty and Teaching Assistant nominations and the associated compensation each academic cycle, ensuring accuracy and compliance with appointment and compensation requirements.
Manage the faculty and instructional support nomination process with departments for instructors, course associates and teaching assistants, and coordinate appointment processing.
Partner with finance on end-of-term financial reconciliation by reviewing program expenditures, investigating discrepancies and resolving outstanding financial items.
Oversee the administration of Graduate Student Teaching Assistant access to Dodge Fitness Center and manage the Summer Session partnership with the Writing Center to staff consultants.

General Support

Provide broad programmatic and administrative support for Summer Session and Visiting Student Programs by independently managing assigned operational responsibilities and resolving routine issues.
Manage logistics and operational planning for program events including webinars, student orientation, recruitment activities and faculty appreciation events.
Partner with Admissions to plan and co-host virtual information sessions for prospective students.
Maintain and oversee internal program documentation such as guidebooks, instructional resources, and shared knowledge management systems.
Oversee assigned components of the Auditing Program course publication process for 200+ Fall and Spring course offerings.
Support program leadership with reporting and analysis by compiling, validating and analyzing program data.
Serve as a cross-functional program liaison with Student Affairs, Faculty Affairs, Events, and other university partners.

Minimum Qualifications

Bachelor’s degree and/or equivalent related experience required.
2 years related experience.

Preferred Qualifications

Experience working in an academic environment and/or large, complex organizations.

Other Requirements

Capacity to adapt quickly to changing circumstances in a dynamic environment and manage multiple projects simultaneously.
Excellent written and oral communication skills, organizational skills, and attention to detail.
Strong leadership skills and an ability to take initiative.
Strong proficiency in Microsoft Office/Google Workspace (with an emphasis on Excel/Sheets) and willingness to learn other software and systems.

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Specialist, Summer Session and Visiting Programs

Edtech.com's Summary

Specialist, Summer Session and Visiting Programs Full Description

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