Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $56K - $62K

💻 Information Technology

🗓️ September 19th, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator for the Community and Global Partnerships division. The role involves coordinating end user support services, managing media services and IT student workforce, and providing support for faculty, staff, students, clients, and external partners by installing, maintaining, troubleshooting, and supporting specialized technology equipment and services.

Highlights

Coordinate and administer end user support services and media services for the Division of Community and Global Partnerships.
Manage information technology student workforce within the division.
Provide instructional and desktop support to faculty, staff, students, clients, and external partners.
Install, maintain, troubleshoot, and support specialized equipment, client services, and technology devices related to research administration, economic development, and international programs.
Required software/technical skills include support for LMS, distance learning, video streaming, computer security, Microsoft Office suites, ticketing systems, service portals, server administration, cloud systems, wireless and network technologies, and classroom A/V technologies.
Must have a Bachelor’s degree or equivalent experience; at least three years of IT support experience preferably in higher education.
Strong leadership, supervision, communication, customer service, and troubleshooting skills are required.
Compensation ranges from $55,890 to $62,000 annually.
Position requires a valid driver’s license and availability to work evenings, nights, weekends, and travel for professional development.
Supports various units including research administration, economic development, and international programs within the Community and Global Partnerships Office.