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Missouri State University

Specialized Technology Support Administrator – Community and Global Partnerships

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $56K - $62K

💻 Information Technology

🗓️ July 21st, 2025

LMS

Edtech.com's Summary

Missouri State University is hiring a Specialized Technology Support Administrator for its Community and Global Partnerships division. This role coordinates end user support services, oversees media services and inventory, manages the IT student workforce, and provides technical support for faculty, staff, students, and external partners, ensuring the effective operation of specialized equipment and technology across various departments.

Highlights
  • Coordinate and manage broad end user support services and media services for the division.
  • Provide instructional and desktop support to faculty, staff, students, clients, and external partners.
  • Install, maintain, troubleshoot, and support specialized equipment, client services, and technology packages.
  • Manage information technology student workforce within the division.
  • Required skills include expertise in LMS, distance learning, video streaming, computer security, ticketing systems, server administration, and classroom technologies such as A/V components and web conferencing.
  • Minimum of a Bachelor’s degree with 3+ years of IT support experience; higher education experience preferred.
  • Strong troubleshooting, communication, leadership, and customer service skills are essential.
  • Compensation ranges from $55,890 to $62,000 annually.
  • Requires valid driver’s license and flexibility to work evenings, nights, weekends, and travel between campus locations.
  • Supports units involved in research administration, economic development, and international programs within the Division of Community and Global Partnerships.