Sr. Instructional Delivery Trainer
Any Location / Remote
Full time
Type of Requisition:Regular
Clearance Level Must Currently Possess:None
Clearance Level Must Be Able to Obtain:None
Public Trust/Other Required:MBI (T2)
Job Family:Program Instruction Support
Job Qualifications:
Skills:Training Plans, Training Programs, Training Techniques
Certifications:None
Experience:5 + years of related experience
US Citizenship Required:No
Job Description:
Join GDIT where your work will improve outcomes for our Veterans. You will support the Department of Veterans Affairs (VA) with a Veteran first vision to transform the Veterans Benefits Administration (VBA) with greater visibility into claims processing. Together, we’re building a future of fast, transparent claims, empowered teams, and striving for a zero backlog, directly supporting Veterans and making a real impact on the lives of those who served. This high-impact solution accelerates the delivery of benefits to Veterans and their families.
For our Human-in-the-Loop (HITL) support for FOIA/PA, the Sr. Instructional Delivery Trainer serves as the instructional delivery specialist of redaction services to a large array of GDIT subcontractor staff performing this function. The role focuses on instructional delivery to educate our staff on the business rules and redaction tools to perform this function for VBA. As the redaction tool matures with each release, training material updates and instructional refreshers will be a constant.
What You'll Be Doing:
- Organizes and delivers training programs for the UCAP program, specifically for FOIA/PA requests.
- Develops criteria for evaluating effectiveness of training activities for UCAP.
- Conduct UCAP training classes at subcontractor sites based on a training schedule. Travel is required to conduct these on-site training classes at subcontractor facilities.
- Identifies training needs and priorities by working with GDIT program managers and FOIA/PA technical delivery staff.
- Understands organizational objectives to decrease the FOIA/PA backlog of requests.
- Uses professional judgement to ingest VBA quality standards into the FOIA/PA redaction instructional material.
- Maintains current knowledge of UCAP FOIA/PA technology, functionality and capabilities
- Conduct organizational readiness assessments to identify impacts, risks, and stakeholder concerns to train a large subcontractor staff.
- Develop targeted communication, engagement, and training plans to foster adoption and minimize resistance.
- Establish feedback mechanisms to measure the effectiveness of training / instructional material and make iterative improvements.
- Build and maintain productive relationships across internal teams, external partners, and executive leadership.
- Participate in cross-functional UCAP FOIA/PA working groups to address service delivery challenges and improve inter-agency coordination
What You'll Need (required):
- BA/BS degree (work experience can be considered in lieu of degree)
- 5+ years of progressive training delivery experience
- 3+ years of experience conducting training / instructional delivery in an in-person classroom experience
- Expertise in process improvement, technology adoption, and stakeholder engagement strategies.
- Outstanding written and verbal communication skills with the ability to present to business leaders
- Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
What Would Be Even Better (preferred):
- Master's degree
- Current or previous Veterans Affairs experience
- Experience developing technical presentations and/or writing and presenting business case and white papers or writing and contributing to industry proposals is a plus
WHY GDIT:
- Work on a mission that matters—delivering outcomes for Veterans and their families.
- Access the latest cloud and automation technologies in a modern engineering environment.
- Enjoy flexible work options, continuous learning, and a strong culture of purpose and performance.
- Be part of a collaborative team driving innovation in government IT.
The likely salary range for this position is $73,950 - $100,050. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
25-50%
Telecommuting Options:
Remote
Work Location:
Any Location / Remote
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans