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Duke University
SR IT Analyst, Procurement Systems
SAP
ERP
Higher Ed
Edtech.com's Summary
Duke University is hiring an SR IT Analyst, Procurement Systems to support and improve the SAP procurement and supply chain systems used across Duke University and Duke Health. The analyst works in Administrative Systems Management, Duke's SAP Center of Excellence, configuring and troubleshooting SAP S/4HANA MM and SRM while serving as the functional expert for purchasing and inventory processes. The role also leads procurement technology projects and acts as the team's Business Warehouse resource for reporting.
Highlights
- Provide day-to-day support for SAP S/4HANA MM and SAP SRM processes, including configuration, troubleshooting, issue resolution, and system enhancements.
- Gather requirements, analyze business needs, and design and configure procurement enhancements, then maintain documentation for the SAP solutions.
- Lead procurement and supply chain technology initiatives from concept through implementation, managing project plans, timelines, testing, and deployment.
- Act as the SAP Procurement and Supply Chain configuration expert, advising on purchasing workflows and inventory management.
- Support SAP MM Invoice Verification processes and the integrations tied to them.
- Serve as the Procurement team's Business Warehouse resource for requirements analysis, data modeling, reporting, security, and integration work.
- Facilitate meetings and coordinate cross-functional groups of stakeholders, developers, and analysts while supporting organizational change efforts.
- Requires a bachelor's degree or equivalent experience plus five years in business operations or financial management, preferably in higher education or healthcare.
- Bring hands-on experience configuring SAP Procurement and Supply Chain components or comparable ERP systems, along with broad knowledge of materials management, purchasing, and inventory processes.
- Work under Duke's flexible hybrid arrangement; the position does not provide visa sponsorship.
SR IT Analyst, Procurement Systems Full Description
Senior IT Analyst, Procurement Systems (SAP S/4HANA & SRM)
At Duke University, technology powers the critical business operations that support world-class education, research, and healthcare. As a Senior IT Analyst within Administrative Systems Management (ASM), Duke's SAP Center of Excellence, you will play a key role in supporting and advancing procurement and supply chain business processes across Duke University and Duke Health.
In this role, you'll combine business analysis, SAP expertise, project leadership, and stakeholder collaboration to deliver solutions that enhance procurement operations and enterprise efficiency. You'll serve as a trusted functional expert for SAP procurement technologies while partnering with business and technical teams to drive innovation and continuous improvement.
Minimum Qualifications
Education
Bachelor's degree or equivalent combination of education and experience required.
Experience
- Minimum of five years of experience in business operations or financial management, preferably within higher education or healthcare environments.
- Experience configuring and implementing SAP Procurement and Supply Chain components, or comparable ERP systems.
- Broad understanding of materials management, purchasing, and inventory management processes.
- Demonstrated ability to manage multiple projects and assignments simultaneously.
- Ability to effectively collaborate with technical, operational, and functional stakeholders.
Preferred Qualifications
- Experience working in higher education, healthcare, or large complex organizations.
- Experience supporting SAP S/4HANA, SAP SRM, SAP MM, and Business Warehouse (BW) solutions.
- Exposure to enterprise system integrations and related technologies.
- Project management experience supporting enterprise application initiatives.
Work Arrangement
This position may be eligible for Duke's flexible work arrangements based on business and departmental needs.
This position does not provide visa sponsorship.
What You'll Do
As a Senior IT Analyst, you will provide strategic and operational support for Duke's procurement and supply chain systems while helping deliver technology solutions that improve business outcomes.
Support & Optimize Enterprise Procurement Systems
- Provide day-to-day support for SAP S/4HANA MM and SAP SRM business processes, including configuration, troubleshooting, issue resolution, and system enhancements.
- Perform requirements gathering, business analysis, solution design, and configuration for procurement-related enhancements.
- Develop and maintain documentation supporting business processes and SAP solutions.
Lead Technology Projects
- Lead procurement and supply chain technology initiatives from concept through implementation.
- Manage project plans, timelines, stakeholder communications, testing activities, and solution deployment efforts.
- Facilitate meetings, coordinate cross-functional teams, and support organizational change efforts.
Serve as a Functional Subject Matter Expert
- Act as the SAP Procurement and Supply Chain configuration expert supporting critical business operations.
- Provide guidance on procurement processes, purchasing workflows, inventory management, and related business functions.
- Support SAP MM Invoice Verification processes and related integrations.
Drive Data & Reporting Solutions
- Serve as the Procurement team's Business Warehouse resource, collaborating on requirements analysis, data modeling, reporting, security, and integration activities.
- Partner with functional and technical teams to deliver reporting solutions that support operational and strategic decision-making.
Collaborate Across Duke
- Work closely with business stakeholders, developers, analysts, and other ASM teams to design and implement effective solutions.
- Contribute to continuous improvement efforts that enhance procurement efficiency, system performance, and user experience.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
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