Edtech.com's Summary

Chegg is hiring a Senior Manager of Decision Intelligence to lead the analytics hub that powers Busuu's business-wide performance reporting and executive decision-making. Operating as a player-coach, the manager runs weekly business performance reporting and monthly leadership reviews, coaches three to four analytics leaders, and partners with senior stakeholders on metrics architecture and experimentation standards. Cross-functional business deep-dives and executive-level performance readouts round out the manager's ongoing focus.

Highlights

Own the methodology and narrative arc behind Busuu's weekly business performance reporting.
Architect the monthly leadership review process alongside senior analytics stakeholders.
Coach and develop three to four analytics leaders while continuing hands-on strategic analytics work.
Lead day-to-day operations of the central Decision Intelligence analytics hub.
Co-own metrics definitions and architecture across the organization.
Build experimentation standards and testing rigor used company-wide.
Present cross-functional performance deep-dives and strategic narratives to Directors, VPs, and General Managers.
Use SQL and BI tools such as Tableau, Looker, or Metabase, with working knowledge of dbt, Cube, or LookML.
10+ years of analytics, business intelligence, strategy, or consulting experience, including managing three or more analysts.
Work hybrid on a Decision Intelligence team spanning India, the UK, and the EU.

Sr Manager - Decision Intelligence Full Description

About Busuu

Busuu is one of the world's leading language-learning platforms, part of Chegg. We help over 100 million learners build language skills that change their lives — through apps, web, and now an AI-first product experience. We operate across consumer (B2C) and business (B2B/enterprise) markets in over 100 countries.

About Decision Intelligence

Decision Intelligence (DI) is the central capability that makes the business measurable, governed, and trusted. It spans data insights and analytics across the organization, operating through three layers: analytics partners embedded in business teams, a central hub that owns standards, metrics architecture, experimentation, and governance, and a platform layer (Data Engineering) that builds the infrastructure. We work hybrid with team members across India, the UK, and the EU.

The Role

You are the operational backbone of Busuu's Decision Intelligence function. As Head of Decision Intelligence, you anchor business-wide strategic intelligence, run the hub day-to-day, manage and develop analytics leaders as a player-coach, and own the methodology behind Busuu's weekly business performance reporting and monthly leadership reviews. You partner with senior analytics stakeholders on metrics architecture and strategy, with the Director on hub direction, and with business leaders on analytics-driven narratives.

Key Responsibilities

Business-wide strategic owner — anchor cross-functional business narrative, deep-dives, and performance readouts.
Player-coach for direct reports — develop 3-4 analytics leaders on craft, level progression, and strategic partnership capability.
Weekly business performance reporting — own design, narrative arc, and analytical integrity of weekly summaries.
Monthly leadership review architecture — partner with senior analytics stakeholders on monthly business review structure.
Experimentation standards — co-build testing rigor and best practices across the organization.
Hub operations — day-to-day leadership of the analytics hub.
Metrics architecture co-ownership — co-own metrics definition and architecture with senior analytics partners.
Business performance deep-dives — cross-functional lens, working with your team on methodology and insights.
Strategic planning and forecasting — the senior analytics voice on business strategy, OKR setting, and opportunity sizing.

What We Are Looking For

10+ years experience in analytics, business intelligence, strategy, or consulting at meaningful scale.
Demonstrated player-coach experience — managing 3+ analysts or data scientists while continuing hands-on strategic work.
Strong commercial instinct connecting analytics to business outcomes (revenue, retention, lifetime value, unit economics, conversion).
Strategic narrative skill — translating quantitative measurement into executive-grade communication.
Senior stakeholder influence — comfortable operating with Directors, VPs, and General Managers.
Excellent SQL and fluency with BI tooling (Tableau, Looker, Metabase, or equivalent).
Working knowledge of semantic-layer thinking (dbt, Cube, LookML, or equivalent).
Comfort working in a hybrid team across time zones, with explicit overlap with London and the EU.

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Sr Manager - Decision Intelligence

Edtech.com's Summary

Sr Manager - Decision Intelligence Full Description

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