Frontline Education
SRE Team Lead
🇺🇸
Hybrid - Wayne, PA
🕑
Full-Time
💰
$120K - $150K
💻
Other
🗓️
March 8th, 2026
Ansible
CI/CD
Docker
Edtech.com's Summary
Frontline Education is hiring an SRE Team Lead to lead and enhance the reliability, performance, and security of their cloud-based education applications. The role involves partnering with Product Development and DevOps teams to design, deploy, and optimize scalable systems while leading a team of engineers to support school districts nationwide.
Highlights
- Ensure high availability and reliability of production systems in a 24x7 SaaS environment.
- Lead operational efficiency and system resilience initiatives.
- Automate deployment, monitoring, and infrastructure management.
- Manage AWS cloud infrastructure and disaster recovery systems.
- Diagnose complex system issues and lead root cause analysis.
- Mentor engineers and provide leadership within the team.
- Experience with Terraform, Chef, Ansible, Docker, Kubernetes, and scripting languages such as Python and Bash.
- Proficiency with observability tools like ELK, Dynatrace, or New Relic.
- Bachelor's degree in a technical field or equivalent experience.
- Compensation range $120,000 - $150,000 plus performance-based incentives and comprehensive benefits.
SRE Team Lead Full Description
SRE Team Lead
Location: United States
Description
SRE Team Lead
Location: Remote; Hybrid to Wayne, PA or Naperville, IL
How You'll Contribute to Our Mission
Frontline Education is seeking a Site Reliability Engineer and Team Lead who is passionate about building resilient, secure, and scalable systems that educators depend on every day. In this role, you will help ensure our applications are reliable, performant, and ready to support school districts across the country.
You will partner closely with Product Development and DevOps teams to design, deploy, and continuously improve cloud-based environments that power mission-critical solutions. Your work will directly impact the experience of educators and administrators by ensuring our systems are available, responsive, and secure when they need them most.
As a team leader, you will guide and support engineers, fostering a culture of accountability, curiosity, and continuous improvement.
How You'll Drive Success
• Ensure high availability, performance, and reliability of Frontline production systems in a 24x7 SaaS environment
• Lead initiatives that improve operational efficiency, scalability, and system resilience
• Advance automation across deployment, monitoring, and infrastructure management to reduce manual effort and increase visibility
• Strengthen cloud infrastructure practices across AWS services including compute, storage, networking, and monitoring
• Design and maintain secure, redundant systems that support disaster recovery and business continuity
• Diagnose complex, full-stack issues and lead root cause analysis with a preventative mindset
• Monitor and analyze system health metrics and translate insights into meaningful platform improvements
• Standardize best practices across engineering teams to elevate reliability and consistency
• Collaborate with support teams to create integrated workflows that improve issue resolution and customer experience
• Participate in and help lead a 24x7 on-call rotation with a focus on preparedness and continuous learning
• Mentor and guide onshore engineers and analysts, providing coaching, feedback, and professional development support
• Partner with engineering leadership to communicate team progress, challenges, and resource needs
• Lead initiatives that improve operational efficiency, scalability, and system resilience
• Advance automation across deployment, monitoring, and infrastructure management to reduce manual effort and increase visibility
• Strengthen cloud infrastructure practices across AWS services including compute, storage, networking, and monitoring
• Design and maintain secure, redundant systems that support disaster recovery and business continuity
• Diagnose complex, full-stack issues and lead root cause analysis with a preventative mindset
• Monitor and analyze system health metrics and translate insights into meaningful platform improvements
• Standardize best practices across engineering teams to elevate reliability and consistency
• Collaborate with support teams to create integrated workflows that improve issue resolution and customer experience
• Participate in and help lead a 24x7 on-call rotation with a focus on preparedness and continuous learning
• Mentor and guide onshore engineers and analysts, providing coaching, feedback, and professional development support
• Partner with engineering leadership to communicate team progress, challenges, and resource needs
What You Bring to Help Us Grow
• Several years of experience designing, supporting, and evolving custom web applications in a high-availability production environment
• Strong experience managing cloud infrastructure at scale, particularly within AWS environments
• Deep familiarity with infrastructure as code and configuration management tools such as Terraform, Chef, Ansible, or similar technologies
• Experience deploying and operating containerized workloads using Docker, Kubernetes, or comparable platforms
• Background in DevOps or Site Reliability Engineering practices within a SaaS organization
• Proficiency in scripting and automation using languages such as PowerShell, Python, Bash, Go, Ruby, or similar
• Experience with observability and monitoring tools such as ELK, Dynatrace, New Relic, or related platforms
• Working knowledge of CI/CD pipelines and modern build and deployment tooling
• Experience supporting Windows-based web environments including IIS, along with familiarity across Linux systems
• Understanding of distributed application architecture including caching, load balancing, and high-availability design
• A bachelor’s degree in a technical field or equivalent practical experience
• Strong experience managing cloud infrastructure at scale, particularly within AWS environments
• Deep familiarity with infrastructure as code and configuration management tools such as Terraform, Chef, Ansible, or similar technologies
• Experience deploying and operating containerized workloads using Docker, Kubernetes, or comparable platforms
• Background in DevOps or Site Reliability Engineering practices within a SaaS organization
• Proficiency in scripting and automation using languages such as PowerShell, Python, Bash, Go, Ruby, or similar
• Experience with observability and monitoring tools such as ELK, Dynatrace, New Relic, or related platforms
• Working knowledge of CI/CD pipelines and modern build and deployment tooling
• Experience supporting Windows-based web environments including IIS, along with familiarity across Linux systems
• Understanding of distributed application architecture including caching, load balancing, and high-availability design
• A bachelor’s degree in a technical field or equivalent practical experience
What You'll Need to Thrive
• A proactive mindset that looks for opportunities to improve systems rather than waiting for direction
• Confidence navigating ambiguity and leading teams through evolving technical challenges
• A collaborative approach that values shared ownership and team success
• Clear and thoughtful communication skills across written, verbal, and virtual environments
• A strong sense of integrity and commitment to protecting customer data and system security
• Curiosity about emerging technologies and a willingness to explore smarter, more efficient ways of working
• The ability to balance independent execution with supportive team leadership
• Confidence navigating ambiguity and leading teams through evolving technical challenges
• A collaborative approach that values shared ownership and team success
• Clear and thoughtful communication skills across written, verbal, and virtual environments
• A strong sense of integrity and commitment to protecting customer data and system security
• Curiosity about emerging technologies and a willingness to explore smarter, more efficient ways of working
• The ability to balance independent execution with supportive team leadership
Our Mission, Our People, Our Purpose
At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students.
At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students.
As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.
How We Support Growth, Balance, and Well-Being
• Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.
• Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
• Volunteer Time Off: Paid time to give back and support causes that matter to you.
• Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
• Our Philosophy: We believe time away from work helps you bring your best self to it.
• Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.
• Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
• Volunteer Time Off: Paid time to give back and support causes that matter to you.
• Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
• Our Philosophy: We believe time away from work helps you bring your best self to it.
Continuous Learning and Growth
• World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
• Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
• AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
• Tuition Reimbursement: Invest in formal education to advance your skills and career.
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.
• World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
• Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
• AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
• Tuition Reimbursement: Invest in formal education to advance your skills and career.
• Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.
Health, Happiness, and Purpose
• Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
• Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
• Comprehensive Benefits: Health and financial benefits that support your happiness and future.
• A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.
• Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
• Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
• Comprehensive Benefits: Health and financial benefits that support your happiness and future.
• A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.
Compensation and Benefits
The salary range for this position is $120,000 - $150,000 and commensurate with your experience, skills, and internal equity. In addition to base salary, you will be eligible for performance-based incentives aligned to individual, team, and company results.
You’ll also have access to a comprehensive benefits package designed to support your well-being and future, including healthcare coverage, retirement savings with company match, employee stock purchase opportunities where applicable, and the time-off, wellness, and learning programs outlined above. Specific details will be shared during the interview process.
Inclusion, Belonging & Equal Opportunity
Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.
Interview Process & Data Privacy
As part of our interview process, Frontline uses video conferencing tools that may include photo capture and automated transcription features to support internal documentation and evaluation consistency. Any images or transcripts are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription by notifying their recruiter in advance. Frontline processes candidate information in accordance with applicable data privacy laws and for legitimate recruitment purposes only.
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