Staff Development & Training Coordinator

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $53K - $58K 💻 Learning & Development 🗓️ February 6th, 2026

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Edtech.com's Summary

UF Information Technology (UFIT) is hiring a Staff Development & Training Coordinator. The role involves developing and delivering training courses for UFIT Help Desk staff, coordinating hiring and training of student assistants, and providing limited end-user support through various communication channels.

Highlights

Develop and deliver training courses for UFIT Help Desk positions
Collaborate with Help Desk management to create learning strategies from service data
Coordinate hiring and training of student assistants with the Assistant Manager
Provide end-user support via phone, email, and chat
Master's degree or bachelor's degree with two years relevant experience required
Preferred qualifications include a Master's Degree in Education and experience in a high-volume call center
Experience training entry-level professionals is desirable
Expected salary ranges from $53,000 to $58,000, commensurate with education and experience
Works within UFIT Help Desk, a central IT support unit for the University of Florida
Reports to UFIT, led by Senior Vice President and CIO Elias Eldayrie, supporting enterprise IT systems across multiple universities