University of Kentucky
STEPS Outreach Coordinator
🇺🇸
Lexington, KY
🕑
Full-Time
💰
$21
per Hour
💻
Other
🗓️
January 19th, 2026
Edtech.com's Summary
University of Kentucky is hiring a STEPS Outreach Coordinator. This role provides operational support to the case management team by creating cases, conducting student outreach, coordinating scheduling, and connecting students with resources for lower-level concerns, thus ensuring timely student engagement and efficient office workflow without delivering case management services.
Highlights
- Supports case management through case creation, student outreach, scheduling, and limited resource connection.
- Reduces administrative burden to allow smooth case flow within the office.
- Requires proficiency with technology systems such as databases, case management software, Microsoft Office, or Google Workspace.
- Compensation is $21.00 per hour for a full-time temporary position, working Monday to Thursday 8:00 AM to 5:00 PM, averaging 32 hours per week.
- Desirable qualifications include a bachelor’s degree or equivalent experience in human sciences, strong communication skills, and the ability to manage multiple tasks.
- Experience in higher education, student support services, case management, advising, outreach, or coordination is preferred.
- Must be comfortable interacting respectfully with students facing stress or challenges.
- The position is within the Center for Support and Intervention department.
- No supervisory responsibilities are associated with this role.
- The role is critical in connecting students to appropriate support and ensuring efficient access to care and resources.
STEPS Outreach Coordinator Full Description
STEPS Outreach Coordinator
Posting Details
Job Title | STEPS Outreach Coordinator
Requisition Number | TE09183
Department Name | 1B440:Center for Support and Intervention
Work Location | Lexington, KY
Salary Range | $21.00/hour
Type of Position | Temporary
Position Time Status | Full-Time
Required Education |
Required Related Experience |
Required License/Registration/Certification |
Physical Requirements | Sitting at a desk, some walking, standing, lifting of light objects
Shift | Work Shift
M-T 8.00-5.00
Expected # of Hours Per Week
32
Job Summary | The STEPS Outreach Coordinator provides short-term, operational support to the case management team by assisting with:
Case creation Student outreach Scheduling coordination Limited resource connection for students with lower-level concerns.
This role helps ensure timely engagement with students, reduces administrative burden for case managers, and supports efficient access to care and resources.
The STEPS Outreach Coordinator does not provide case management services but plays a critical role in helping students connect to appropriate support and in maintaining smooth case flow within the office.
Skills / Knowledge / Abilities | Bachelor’s degree or equivalent combination of education and experience in human sciences field. Strong communication skills, including professional phone and email outreach. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and follow established processes. Comfort working with students experiencing stress or challenges, using a respectful and supportive approach. Proficiency with technology systems (e.g., databases, case management software, Microsoft Office or Google Workspace).
Does this position have supervisory responsibilities? | No
Preferred Education/Experience | Experience in higher education, student support services, case management, advising, or related fields Familiarity with campus resources and referral processes Experience with customer service, outreach, or coordination-focused roles
Deadline to Apply |
Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Requisition Number | TE09183
Department Name | 1B440:Center for Support and Intervention
Work Location | Lexington, KY
Salary Range | $21.00/hour
Type of Position | Temporary
Position Time Status | Full-Time
Required Education |
Required Related Experience |
Required License/Registration/Certification |
Physical Requirements | Sitting at a desk, some walking, standing, lifting of light objects
Shift | Work Shift
M-T 8.00-5.00
Expected # of Hours Per Week
32
Job Summary | The STEPS Outreach Coordinator provides short-term, operational support to the case management team by assisting with:
Case creation Student outreach Scheduling coordination Limited resource connection for students with lower-level concerns.
This role helps ensure timely engagement with students, reduces administrative burden for case managers, and supports efficient access to care and resources.
The STEPS Outreach Coordinator does not provide case management services but plays a critical role in helping students connect to appropriate support and in maintaining smooth case flow within the office.
Skills / Knowledge / Abilities | Bachelor’s degree or equivalent combination of education and experience in human sciences field. Strong communication skills, including professional phone and email outreach. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and follow established processes. Comfort working with students experiencing stress or challenges, using a respectful and supportive approach. Proficiency with technology systems (e.g., databases, case management software, Microsoft Office or Google Workspace).
Does this position have supervisory responsibilities? | No
Preferred Education/Experience | Experience in higher education, student support services, case management, advising, or related fields Familiarity with campus resources and referral processes Experience with customer service, outreach, or coordination-focused roles
Deadline to Apply |
Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- How many years of paid administrative work experience do you have? (i.e. responsible for administrative tasks of data entry, or other activities requiring organization and communication)
- None
- More than 0, through 1 year
- More than 1 year, through 3 years
- More than 3 years, through 5 years
- More than 5 years
- Describe a work situation where you had to manage multiple tasks. What did you do and how did you prioritize?
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
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- Lexington, Kentucky 40506
- An Equal Opportunity University
- Accreditation
- Directory
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