Illinois State University
Student Accounts Assistant
🇺🇸 Normal, IL
🕑 Full-Time
💰 $19 - $21 per Hour
💻 Finance
🗓️ December 18th, 2025
Edtech.com's Summary
- Main responsibilities include answering student and parent inquiries, troubleshooting financial situations, and representing Student Accounts in presentations and orientations.
- Required to provide financial literacy education and direct individuals to appropriate university departments.
- Use of software such as Microsoft Excel and Word is preferred.
- Compensation ranges from $19.00 to $21.00 per hour.
- Requires a high school diploma or equivalent plus three years of relevant experience or education combinations.
- Preferred qualifications include customer service experience, prioritization and decision-making skills, effective verbal and written communication, and the ability to handle sensitive situations.
- Primary department: Student Accounts within the Finance and Planning division.
- Responsibilities involve daily communication, extended workstation presence, and mobility across campus as needed.
- Work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.
- This position supports Illinois State University students and families without providing visa sponsorship.
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