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University of Nebraska – Lincoln
Student Accounts Specialist
🇺🇸
Lincoln, Nebraska
🕑
Full-Time
💰
$21 - $23
per Hour
💻
Finance
🗓️
November 5th, 2026
PeopleSoft
Microsoft Office
Finance
Edtech.com's Summary
University of Nebraska – Lincoln is hiring a Student Accounts Specialist. The role manages student financial accounts and federal Perkins Loan balances, working with students, parents, university staff, and professional organizations. It centers on resolving complex or escalated account questions and supporting collection efforts through outreach and follow-up.
Highlights
- Investigate and resolve complex or escalated account inquiries from students and parents, working across multiple departments.
- Manage student financial accounts and federal Perkins Loan balances.
- Develop and send account-related communications and support collection efforts through outreach, payment strategies, and account follow-up.
- Help create coordinated outreach and engagement programs for student account holders.
- Requires an associate's degree in accounting, finance, business, or a related field plus two years of finance, accounting, billing, or invoicing experience, with equivalent education and experience considered.
- Requires basic accounting skills, Microsoft Office proficiency, and strong customer service, problem-solving, and conflict-resolution skills.
- Preferred: a bachelor's degree in accounting, finance, or business, student financials experience in a college or university office, collections of delinquent accounts, PeopleSoft, and report writing.
- Full-time position in Lincoln, Nebraska, paying $21.15 to $23.08 per hour.
Student Accounts Specialist Full Description
Description of Work
The Student Account Specialist works with students, parents, UNL staff and professional organizations in managing student financial accounts and federal Perkins Loan balances. The successful candidate must demonstrate strong customer service, professional communication and conflict resolution abilities, experience working collaboratively across multiple departments and strong analytical skills. This position is responsible for investigation and resolution of complex or escalated customer account inquiries; developing and sending account-related communications; supporting collection efforts through outreach, payment strategies, and account follow-up; assisting in creating coordinated outreach and engagement programs. Experience in billing concepts, collection regulations, and basic accounting skills is a plus.
Minimum Required Qualifications
- Associate’s degree in Accounting, Finance, Business or related field plus 2 years of experience working with finance/accounting or billing/invoicing required; equivalent education/experience considered.
- Strong written, oral and interpersonal communications skills necessary. Proficiency with Microsoft Office products required. Knowledge of basic accounting skills essential.
- Must have excellent customer service, problem solving, communication and interpersonal skills.
Preferred Qualifications
- Bachelor’s degree in Accounting, Finance, Business or related field preferred.
- Experience in college or university student financials office helpful. Accounting/business background helpful. Knowledge of collections of delinquent accounts helpful.
- Experience with PeopleSoft desirable. Prefer student financials experience, and report writing.
Posted Salary
$21.154-$23.077/hr. minimum
Job Type
Full-Time
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