Student Affairs Coordinator

Student Affairs Coordinator

Please see Special Instructions for more details.

Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at www.chapman.edu/diversity.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.

Position Title  | Student Affairs Coordinator
Position Type  | Regular
Job Number  | SA60524
Full or Part Time  | full-time 40 hours weekly
Fair Labor Standard Act Classification  | Non-Exempt
Anticipated Pay Range  | $26.29 - $28.77

Pay Range Information  
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Job Description Summary
The Student Affairs Coordinator position is a non-exempt staff position. This position is located at the Rinker Health Science Campus in Irvine, CA. The Student Affairs Coordinator serves as a front-line support for different student services provided by the School of Pharmacy, and coordinates the daily administrative operations of the Office of Student Affairs (OSA). This role will be heavily involved in the non-academic student experience for the Pharm.D. Program.

Responsibilities  | Serve as front-line support for various student services and events
Organize and administer events for the Pharm.D. Program, including White Coat Ceremony, the student awards banquet, orientation, and other student-facing events. Oversee the commencement ceremony, with support and coordination from the Marketing and Events Specialist and Graduate Programs Specialist. Process student reimbursements for conferences and events, engaging frequently with school and university business employees. Interact with adult students daily and provide guidance on services available at the School of Pharmacy, including but not limited to: academic support, health services, student financial services and student organizations. Advisement and counseling of students. When necessary and/or beyond the scope of a staff member, refer escalated students or situations to the Associate Dean of Student Affairs and/or university resources such as Student Psychological Counseling, Financial Aid, etc. Maintain a generalist knowledge base of degree programs and requirements for graduation to help students with questions and issues regarding facilitators, curriculum, attendance, and fulfillment of academic requirements. Support recruitment activities including attending graduate and health professional school fairs, admissions, registration, financial aid and scholarships, student records and data collection. Provide support to incoming students with program requirements and assist with current student requirement support, when necessary. Contribute to various student affairs activities including open houses, interview days, orientation, and club events. Manage department processes for student organizations and provide support for the organizations’ students and faculty advisors. 

Coordinate the daily administrative operations of the Office of Student Affairs (OSA)
Serve as the main point of contact for the OSA. Answer general OSA emails and phone calls; greet campus personnel and visitors, providing information or assistance. Assist with the development of administrative procedures for OSA including admissions, registration, scholarships, academic advising, new student orientation, and events. Represent the School at various local, state, regional, and national meetings and events. Coordinate room, catering, and any other arrangements for department-related meetings and other various events. Create, edit, and proofread correspondence for the OSA. Serve as a liaison with other campus departments. Take minutes at meetings, as required. Order and distribute lab coats and name badges for incoming PharmD students. Order and maintain office supplies, printer, and fax supplies, and process purchase orders or invoices for other departmental expenditures. Support office for photocopying and faxing needs. Maintain office equipment needs. Assist in the updating of academic program marketing materials Maintain adequate supplies for grad fairs and Admission Department. Maintain supply of OSA promotional products. Provide support in the OSA office through the coordination and use of various social media and the school website. Update the OSA-related websites, as needed.

Assist with data management
Create and maintain accurate student files and records as well as other types of administrative files for the department. Research, gather, compile, and record data when directed. Create reports or summary of background information and/or findings.Research and maintain student records in PeopleSoft, specifically regarding Dean of Students account holds

Perform other duties as assigned, including serving as a backup to other functions
Required Qualifications 
Bachelor’s degree with a minimum of three years professional experience in performing related functions. Ability to use tact, diplomacy, empathy and compassion in communicating with students who sometimes are under stress, and to maintain a high level of confidentiality in dealing with sensitive student performance or anxiety issues. Ability to maintain a high level of confidentiality in dealing with sensitive student performance or anxiety issues. Ability and desire to exhibit genuine concern for a student’s success and well-being. Strong computer skills in the use of word processing, spreadsheet, presentation, database, Internet and email software, Microsoft Office Suite applications. Technical ability to learn and use enterprise software. Excellent telephone etiquette skills, with experience directing calls and taking accurate messages. Excellent communication and interpersonal skills, with the ability to interact diplomatically and compassionately with a diverse group of individuals, both inside and outside of the University. Writing and editing skills, with the ability to prepare, proofread, and edit clear, concise, and grammatically correct business correspondence and other documents. Proven ability to plan, prioritize multiple projects and complete them in a timely manner even when faced with interruptions, distractions and fluctuating workload. Experience with office set-up, filing, scheduling, and arranging for committee meeting and other various events, and assist in maintaining departmental calendar. Ability to perform tasks independently and as a member of a team. Experience using standard office equipment such as copier and fax. Ability to travel to various local, state, regional, and national meetings and events. Ability to learn and understand academic requirements, enrollment management and student services processes and policies and provide appropriate guidance to students and parents.

Desired Qualifications
Master’s degree in a social sciences discipline such as adult education or counseling or equivalent combination of education and professional experience in student advisement or counseling. Analytical skills to gather and analyze data and generate relevant reports.

Special Instructions to Applicants 
Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.

The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at www.chapman.edu/diversity.

Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and Administrator positions for work visas.

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Minimum Number of References  |
Maximum Number of References  | 

Pre-screening Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

MAIN CAMPUS
One University Drive
Orange, CA 92866
(714) 997-6815

RINKER HEALTH SCIENCE CAMPUS
9401 Jeronimo Road
Irvine, CA 92618

© 2019 CHAPMAN UNIVERSITY

Contact Us
Office of Human Resources
One University Drive
Orange, California 92866
TalentServices@chapman.edu
 
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.