Student Affairs Officer I

Edtech.com's Summary

University of Kentucky is hiring a Student Affairs Officer I. The role involves managing administrative affairs for graduate students in the College of Education, supporting their academic success, and providing advisement to Directors of Graduate Studies. The officer facilitates communication between students and various university offices to ensure compliance with policies and assist with admissions and academic concerns.

Highlights

Manage and advise graduate students' academic administrative needs across multiple departments.
Support students from program application through degree completion.
Collaborate with the Graduate School and other offices to resolve academic issues.
Assist students in understanding and complying with Graduate School policies and deadlines.
Provide administrative support to Directors of Graduate Studies.
Assist with admissions processes for several programs.
Fluency in Microsoft Office, Outlook, SAP, and Slate is required.
Requires a Bachelor's degree and at least 1 year of related experience.
Compensation range: $16.15 to $25.81 per hour.
Provide excellent customer service to students, faculty, staff, and academic leaders.

Student Affairs Officer I Full Description

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Posting Details

Job Title	Student Affairs Officer I
Requisition Number	RE55313
Working Title	COE Academic Team Member
Department Name	8G360:COE Office of Grad Ed and Accreditation
Work Location	Lexington, KY
Grade Level	41
Salary Range	$16.15-25.81/hour
Type of Position	Staff
Position Time Status	Full-Time
Required Education	BA
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	1 yr
Required License/Registration/Certification	None
Physical Requirements	Sitting and/or standing for long periods of time; performing repetitive motion tasks; effectively communicating with individuals from a broad range of backgrounds and varied professional levels.
Shift	Typically days; 8:00 am -4:30 pm (37.5 hours a week)
Job Summary	The University of Kentucky is seeking a Student Affairs Officer I to join our team to support graduate student academic success. This position provides direct support to students through managing the administrative affairs of the College of Education’s graduate students. This role plays a critical part in fulfilling student requests that comprise a wide range of academic needs and concerns. You will assist student understanding and compliance on Graduate School policies and procedures through maintaining regular communication with students via individual emails, reminders, and announcements. You will work in cooperation with the Graduate School on behalf of students to streamline communication and to network with the Office of Admission and Recruitment, Finance and Funding, Professional Enhancement, and Academic Services. In addition, this role is vital in providing direct support and advisement to the college’s Directors of Graduate Studies. The team of Student Affairs Officers serves eight Directors of Graduate Studies across six departments. What You’ll Do Manage, advise, and fulfill the academic administrative needs of the College’s graduate students across various academic programs and within multiple departments. Contribute administratively to graduate student success from the time of program application through the awarding of degrees. Work in cooperation with the Graduate School on behalf of students to assist with and resolve academic needs and concerns. Assist students with understanding and complying with Graduate School policies, procedures, and deadlines. Provide direct administrative support to several of the College’s Directors of Graduate Studies. Assist with managing the admissions processes for several programs. Provide excellent customer service to students, faculty, staff, and academic leaders. What You’ll Bring Experience working with students in a higher education or related environment. Excellent written, spoken, and interpersonal communication skills. An elevated level of attention to detail. Strong clerical skills. Customer service problem-solving skills. The ability to learn, adapt, and comply with changing policies and procedures. Time management skills that include the ability to multi-task and prioritize work tasks. The ability to work autonomously to bring projects and administrative tasks to completion. A high level of organizational skills. Intuition through anticipating deadlines and student academic administrative needs. A student-centered mindset with a focus on administrative service and support. Fluency in Microsoft Office, Outlook, SAP, and Slate. What’s In It for You Meaningful impact: Play a direct role in supporting the success and well-being of our students Career growth: Build skills in higher education administration Collaborative environment: Work alongside dedicated professionals within the college and the Graduate School. Comprehensive benefits: Competitive salary, retirement, healthcare, and development opportunities Why Now? The University of Kentucky continues to expand its focus on improving student academic experiences and creating supportive environments for all students throughout their graduate degree programs. In this role, you will help: Assist students with navigating complex policies and procedures. Strengthen student satisfaction throughout their degree programs. Support student success initiatives Provide critical resources and support to student populations You’ll join at a time when your work will have a direct and visible impact on the student experience every day.
Skills / Knowledge / Abilities	MS Office, excellent communication, customer service, and multi-tasking skills. Highly organized, able to prioritize, and a self-starter.
Does this position have supervisory responsibilities?	No
Preferred Education/Experience	BA + 1 year
Deadline to Apply	08/14/2026
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Please describe your experience working in student services and/or customer service.
(Open Ended Question)
* How would a previous supervisor or colleague describe your customer service skills?
(Open Ended Question)

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

Academic Transcript

805 Las Cimas Parkway Suite 400 Austin, Texas, 78746

© University of Kentucky
Lexington, Kentucky 40506
An Equal Opportunity University
Accreditation
Directory
Email
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Original Job Description

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Student Affairs Officer I Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Job Title	Student Affairs Officer I
Requisition Number	RE55313
Working Title	COE Academic Team Member
Department Name	8G360:COE Office of Grad Ed and Accreditation
Work Location	Lexington, KY
Grade Level	41
Salary Range	$16.15-25.81/hour
Type of Position	Staff
Position Time Status	Full-Time
Required Education	BA
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	1 yr
Required License/Registration/Certification	None
Physical Requirements	Sitting and/or standing for long periods of time; performing repetitive motion tasks; effectively communicating with individuals from a broad range of backgrounds and varied professional levels.
Shift	Typically days; 8:00 am -4:30 pm (37.5 hours a week)
Job Summary	The University of Kentucky is seeking a Student Affairs Officer I to join our team to support graduate student academic success. This position provides direct support to students through managing the administrative affairs of the College of Education’s graduate students. This role plays a critical part in fulfilling student requests that comprise a wide range of academic needs and concerns. You will assist student understanding and compliance on Graduate School policies and procedures through maintaining regular communication with students via individual emails, reminders, and announcements. You will work in cooperation with the Graduate School on behalf of students to streamline communication and to network with the Office of Admission and Recruitment, Finance and Funding, Professional Enhancement, and Academic Services. In addition, this role is vital in providing direct support and advisement to the college’s Directors of Graduate Studies. The team of Student Affairs Officers serves eight Directors of Graduate Studies across six departments. What You’ll Do Manage, advise, and fulfill the academic administrative needs of the College’s graduate students across various academic programs and within multiple departments. Contribute administratively to graduate student success from the time of program application through the awarding of degrees. Work in cooperation with the Graduate School on behalf of students to assist with and resolve academic needs and concerns. Assist students with understanding and complying with Graduate School policies, procedures, and deadlines. Provide direct administrative support to several of the College’s Directors of Graduate Studies. Assist with managing the admissions processes for several programs. Provide excellent customer service to students, faculty, staff, and academic leaders. What You’ll Bring Experience working with students in a higher education or related environment. Excellent written, spoken, and interpersonal communication skills. An elevated level of attention to detail. Strong clerical skills. Customer service problem-solving skills. The ability to learn, adapt, and comply with changing policies and procedures. Time management skills that include the ability to multi-task and prioritize work tasks. The ability to work autonomously to bring projects and administrative tasks to completion. A high level of organizational skills. Intuition through anticipating deadlines and student academic administrative needs. A student-centered mindset with a focus on administrative service and support. Fluency in Microsoft Office, Outlook, SAP, and Slate. What’s In It for You Meaningful impact: Play a direct role in supporting the success and well-being of our students Career growth: Build skills in higher education administration Collaborative environment: Work alongside dedicated professionals within the college and the Graduate School. Comprehensive benefits: Competitive salary, retirement, healthcare, and development opportunities Why Now? The University of Kentucky continues to expand its focus on improving student academic experiences and creating supportive environments for all students throughout their graduate degree programs. In this role, you will help: Assist students with navigating complex policies and procedures. Strengthen student satisfaction throughout their degree programs. Support student success initiatives Provide critical resources and support to student populations You’ll join at a time when your work will have a direct and visible impact on the student experience every day.
Skills / Knowledge / Abilities	MS Office, excellent communication, customer service, and multi-tasking skills. Highly organized, able to prioritize, and a self-starter.
Does this position have supervisory responsibilities?	No
Preferred Education/Experience	BA + 1 year
Deadline to Apply	08/14/2026
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Please describe your experience working in student services and/or customer service.
(Open Ended Question)
* How would a previous supervisor or colleague describe your customer service skills?
(Open Ended Question)

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

Academic Transcript

805 Las Cimas Parkway Suite 400 Austin, Texas, 78746

Lexington, Kentucky 40506
An Equal Opportunity University
Accreditation
Directory
Email
Privacy Policy

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

Click 'OK' to keep your session active.

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Student Affairs Officer I

Edtech.com's Summary

Student Affairs Officer I Full Description

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