Student Affairs Support Associate

Edtech.com's Summary

University of Kentucky is hiring a Student Affairs Support Associate. The role involves providing vital operational and administrative support for the Education Abroad & Exchanges programs, including front-line customer service, managing communications, coordinating student enrollment and records, supporting financial transactions, and collaborating with students, faculty, staff, and campus partners to ensure efficient global learning initiatives.

Highlights

Manage communications and inquiries related to Education Abroad & Exchanges programs.
Coordinate student enrollment and maintain accurate records.
Support program-related financial transactions and administrative tasks.
Provide front-line customer service via email, phone, and in-person.
Utilize university financial systems, student information systems, databases, or enterprise software.
Requires an Associate's degree and 4 years of related experience.
Position classified as full-time staff with a salary range of $17.76 to $28.43 per hour.
Physical requirements include lifting up to 50 lbs, prolonged sitting and computer use, and stair climbing.
Works in the Department of Education Abroad, collaborating with students, faculty, staff, and campus partners.
No supervisory responsibilities associated with this position.

Student Affairs Support Associate Full Description

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Posting Details

Job Title	Student Affairs Support Associate
Requisition Number	RE55246
Working Title	Education Abroad & Exchanges Operations Manager
Department Name	1B002:Education Abroad
Work Location	Lexington, KY
Grade Level	42
Salary Range	$17.76-28.43/hour
Type of Position	Staff
Position Time Status	Full-Time
Required Education	AA
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	4 yrs
Required License/Registration/Certification	None
Physical Requirements	Lifting, pushing or pulling objects up to 50 lbs. Sitting for long periods of time; extended computer usage; and must be able to climb flights of stairs.
Shift	Monday-Friday; 8:00 am-5:00 pm; 40 hours per week.
Job Summary	The Education Abroad Operations Manager provides essential operational and administrative support for the University of Kentucky’s Education Abroad & Exchanges programs. This position provides front-line customer service, manages communications and inquiries, coordinates student enrollment and records processes, supports program-related financial transactions, and oversees a variety of administrative functions that contribute to the successful delivery of education abroad opportunities. Working collaboratively with students, faculty, staff, and campus partners, the Operations Manager helps ensure efficient operations and a high level of service in support of UK’s global learning initiatives. Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.
Skills / Knowledge / Abilities	Customer Service Skills, Attention to Detail, Organizational Skills, Management Skills, Time Management Skills, Communication Skills, Problem-Solving Skills.
Does this position have supervisory responsibilities?	No
Preferred Education/Experience	Experience working in a higher education, student services, academic affairs, international education, or administrative operations environment. Experience providing front-line customer service and managing communications via email, phone, and in-person interactions. Experience with university financial systems, business processes, and financial transaction management. Experience using student information systems, database systems, or enterprise software applications.
Deadline to Apply	08/10/2026
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

805 Las Cimas Parkway Suite 400 Austin, Texas, 78746

© University of Kentucky
Lexington, Kentucky 40506
An Equal Opportunity University
Accreditation
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Original Job Description

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Applicant Support

Student Affairs Support Associate Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Job Title	Student Affairs Support Associate
Requisition Number	RE55246
Working Title	Education Abroad & Exchanges Operations Manager
Department Name	1B002:Education Abroad
Work Location	Lexington, KY
Grade Level	42
Salary Range	$17.76-28.43/hour
Type of Position	Staff
Position Time Status	Full-Time
Required Education	AA
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	4 yrs
Required License/Registration/Certification	None
Physical Requirements	Lifting, pushing or pulling objects up to 50 lbs. Sitting for long periods of time; extended computer usage; and must be able to climb flights of stairs.
Shift	Monday-Friday; 8:00 am-5:00 pm; 40 hours per week.
Job Summary	The Education Abroad Operations Manager provides essential operational and administrative support for the University of Kentucky’s Education Abroad & Exchanges programs. This position provides front-line customer service, manages communications and inquiries, coordinates student enrollment and records processes, supports program-related financial transactions, and oversees a variety of administrative functions that contribute to the successful delivery of education abroad opportunities. Working collaboratively with students, faculty, staff, and campus partners, the Operations Manager helps ensure efficient operations and a high level of service in support of UK’s global learning initiatives. Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.
Skills / Knowledge / Abilities	Customer Service Skills, Attention to Detail, Organizational Skills, Management Skills, Time Management Skills, Communication Skills, Problem-Solving Skills.
Does this position have supervisory responsibilities?	No
Preferred Education/Experience	Experience working in a higher education, student services, academic affairs, international education, or administrative operations environment. Experience providing front-line customer service and managing communications via email, phone, and in-person interactions. Experience with university financial systems, business processes, and financial transaction management. Experience using student information systems, database systems, or enterprise software applications.
Deadline to Apply	08/10/2026
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Resume
Cover Letter

Optional Documents

805 Las Cimas Parkway Suite 400 Austin, Texas, 78746

Lexington, Kentucky 40506
An Equal Opportunity University
Accreditation
Directory
Email
Privacy Policy

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.

Any data not saved will be lost.

Click 'OK' to keep your session active.

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Student Affairs Support Associate

Edtech.com's Summary

Student Affairs Support Associate Full Description

Student Support Specialist 1

Senior Student Services Specialist

Student Success Coach I / Credential Analyst

Study Abroad Advisor

Academic Advisor II