The University of Texas Rio Grande Valley
STUDENT FINANCIAL AID ASSISTANT
🇺🇸 Edinburg, TX
🕑 Full-Time
💰 TBD
💻 Financial Aid
🗓️ September 1st, 2025
Edtech.com's Summary
The University of Texas Rio Grande Valley is hiring a Student Financial Aid Assistant. This role involves advising students on financial aid options, assisting with financial aid applications and appeals, interpreting policies, and providing administrative support for financial aid programs.
Highlights
- Advise students on financial aid options and responsibilities.
- Assist with completion and processing of financial aid applications and appeals.
- Interpret and apply financial aid rules, regulations, and policies.
- Review and analyze financial aid documentation for accuracy and eligibility.
- Maintain knowledge of federal and state financial aid programs and regulations.
- Provide customer service and respond to inquiries related to financial aid.
- Train other student financial aid assistants and work-study employees.
- Requires high school diploma or equivalent; some college credit preferred.
- Minimum of two years experience in student financial aid or three years in office assistance/customer service.
- Proficient with personal computers and standard office equipment.
- Full-time position with salary commensurate with experience.
STUDENT FINANCIAL AID ASSISTANT Full Description
Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2nd Floor
Edinburg, TX 78539
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2nd Floor
Edinburg, TX 78539
Edinburg: (956)665-2451
Brownsville: (956) 882-8205
Office hours:
Monday-Friday
8:00a.m. - 5:00p.m.
Staff Recruitment: careers@utrgv.edu
School of Medicine Recruitment: SOMCareers@utrgv.edu
Graduate Assistantships: assistantships@utrgv.edu
Faculty Recruitment:
College of Engineering & Computer Science: cecs@utrgv.edu
College of Engineering & Computer Science: cecs@utrgv.edu
Robert C. Vackar College of Business & Entrepreneurship: cobe@utrgv.edu
College of Sciences Office of the Dean: cos@utrgv.edu
College of Education and P-16 Integration: cep@utrgv.edu
College of Fine Arts: cofa@utrgv.edu
College of Liberal Arts: liberalarts@utrgv.edu
Website: https://careers.utrgv.edu
STUDENT FINANCIAL AID ASSISTANT
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.
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Please see Special Instructions for more details.
Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
*Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
*Date of Birth
*Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.
Posting Details
Position Information
Posting Number | SRGV8489
Working Title | STUDENT FINANCIAL AID ASSISTANT
Number of Vacancies | 1
Location | Edinburg, Texas
Department | Financial Aid
FTE | 1.0
FLSA | Non-Exempt
Scope of Job | To perform standard financial aid duties and provide responsible assistance and specialized skills in the administration of student financial aid, and to serve as an advisor to student aid recipients. Responsible for interpreting rules, regulations, procedures and policies to students, parents, and outside agencies.
Description of Duties | Gives advice to students regarding their financial aid options and responsibilities within the programs available in the Financial Aid Office and other related offices. Assists students in the completion of financial aid applications and in processing appeals. Advises students regarding their financial aid options and responsibilities within the programs available in the Financial Aid Office and other related offices. Maintains knowledge of regulations, eligibility, and documentation requirements concerning financial aid. Responds to customer inquiries regarding Financial Aid forms, records, policies, and procedures. Reviews and analyzes financial aid documentation for completeness and accuracy. Conducts evaluations or analysis of a wide variety of financial aid related student record matters. Prepares and organizes financial aid informational material/forms needed to complete student requirements. Maintains general knowledge of multiple financial aid programs. Maintains a high degree of confidentiality on all sensitive information this position is privy to. Assists in reviewing student financial aid applications and determining eligibility based on federal and state regulations. Provides assistance with activities pertaining to financial aid outreach programs. Performs general clerical activities and provides support in relation to financial aid services. Provides excellent customer service. Solves complex customer inquiries. Trains other student financial aid assistant and work-study employees. Other duties as assigned.
Supervision Received | Direct supervision from the assigned supervisor.
Supervision Given | May supervise assigned staff.
Required Education | High school diploma or equivalent. Education can be substituted for experience on a 1-on-1 basis.
Preferred Education | Some College credit.
Licenses/Certifications | None.
Required Experience | Two (2) years of experience in student financial aid or Three (3) years of office assistance or customer service experience.
Preferred Experience | N/A
Equipment | Knowledge of use of personal computer. Standard office machines.
Working Conditions | Needs to be able to successfully perform all required duties. Usual office environment.
Other | Must have strong interpersonal and communications skills as well as customer service skills and be detail oriented. Ability to multi-task and respond effectively in a variety of situations and work effectively in team situations.
Physical Capabilities | N/A
Employment Category | Full-Time
Minimum Salary | Commensurate with Experience
Posted Salary | Commensurate with Experience
Position Available Date | 08/27/2025
Grant Funded Position | No
If Yes, Provide Grant Expiration Date |
Working Title | STUDENT FINANCIAL AID ASSISTANT
Number of Vacancies | 1
Location | Edinburg, Texas
Department | Financial Aid
FTE | 1.0
FLSA | Non-Exempt
Scope of Job | To perform standard financial aid duties and provide responsible assistance and specialized skills in the administration of student financial aid, and to serve as an advisor to student aid recipients. Responsible for interpreting rules, regulations, procedures and policies to students, parents, and outside agencies.
Description of Duties | Gives advice to students regarding their financial aid options and responsibilities within the programs available in the Financial Aid Office and other related offices. Assists students in the completion of financial aid applications and in processing appeals. Advises students regarding their financial aid options and responsibilities within the programs available in the Financial Aid Office and other related offices. Maintains knowledge of regulations, eligibility, and documentation requirements concerning financial aid. Responds to customer inquiries regarding Financial Aid forms, records, policies, and procedures. Reviews and analyzes financial aid documentation for completeness and accuracy. Conducts evaluations or analysis of a wide variety of financial aid related student record matters. Prepares and organizes financial aid informational material/forms needed to complete student requirements. Maintains general knowledge of multiple financial aid programs. Maintains a high degree of confidentiality on all sensitive information this position is privy to. Assists in reviewing student financial aid applications and determining eligibility based on federal and state regulations. Provides assistance with activities pertaining to financial aid outreach programs. Performs general clerical activities and provides support in relation to financial aid services. Provides excellent customer service. Solves complex customer inquiries. Trains other student financial aid assistant and work-study employees. Other duties as assigned.
Supervision Received | Direct supervision from the assigned supervisor.
Supervision Given | May supervise assigned staff.
Required Education | High school diploma or equivalent. Education can be substituted for experience on a 1-on-1 basis.
Preferred Education | Some College credit.
Licenses/Certifications | None.
Required Experience | Two (2) years of experience in student financial aid or Three (3) years of office assistance or customer service experience.
Preferred Experience | N/A
Equipment | Knowledge of use of personal computer. Standard office machines.
Working Conditions | Needs to be able to successfully perform all required duties. Usual office environment.
Other | Must have strong interpersonal and communications skills as well as customer service skills and be detail oriented. Ability to multi-task and respond effectively in a variety of situations and work effectively in team situations.
Physical Capabilities | N/A
Employment Category | Full-Time
Minimum Salary | Commensurate with Experience
Posted Salary | Commensurate with Experience
Position Available Date | 08/27/2025
Grant Funded Position | No
If Yes, Provide Grant Expiration Date |
Posting Detail Information
EEO Statement | It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.
Special Instructions to Applicants | Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth
Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.
Additional Information | UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of HR & Regulatory Affairs.
Quick Link | https://careers.utrgv.edu/postings/48428
Special Instructions to Applicants | Dear Applicant,
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth
Gender
*Ethnicity/Race
Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.
If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.
Additional Information | UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of HR & Regulatory Affairs.
Quick Link | https://careers.utrgv.edu/postings/48428
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Are you a current UTRGV employee?
- Yes
- No
- * Are you now, or previously, employed by The University of Texas System or any of its institutions?
- Yes - I currently am employed by the UT System or its institutions
- Yes - I have previously been employed by the UT System or its institutions
- No - I have never been employed by the UT System or its institutions
- * Please select your highest level of completed education.
- 6th grade education
- 10th grade education
- High School Diploma or GED
- Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
- Bachelors Degree from an accredited university
- Masters Degree from an accredited university
- Ph. D. or other terminal degree from an accredited university
- None of the above
- * Please provide the field of study for your education:
(Open Ended Question) - * Please indicate the number of years of work experience you have directly related to the position in which you are applying for:
- Less than 1 year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- Over 10 years
- * Do you meet the minimum requirements for this position?
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Curriculum Vitae
- Unofficial Transcripts
- Reference Letter 1
- Reference Letter 2
- Reference Letter 3
- Certifications and Licenses
- Training Certificates
- Other Document
- List of 3 References
- Unofficial Transcripts 2
- Unofficial Transcripts 3
- Letter of Interest
- Unofficial Graduate Transcripts
- Additional Document
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