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University of Texas at Arlington logo

University of Texas at Arlington

Student Financial Aid Officer II

🇺🇸 Arlington, TX 🕑 Full-Time 💰 $38K - $43K 💻 Financial Aid 🗓️ April 4th, 2026

Edtech.com's Summary

The University of Texas at Arlington is hiring a Student Financial Aid Officer II. This role manages applicant financial aid circumstances by applying university policies and federal regulations to requests for FAFSA adjustments and eligibility issues, using initiative and professional judgment to support enrollment goals. The position offers a salary range of $37,600 to $42,799, based on experience and qualifications.

Highlights

  • Reviews and processes individual FAFSA data adjustment requests including Special Circumstance Forms and Dependency Change Requests.

  • Recalculates Expected Family Contribution and adjusts financial aid eligibility and awards accordingly.

  • Counsels applicants in person, via phone, and written communications.

  • Serves as backup for team financial aid processes such as SAP appeals and packaging adjustments.

  • Maintains up-to-date knowledge of federal, state, and institutional financial aid policies and procedures.

  • Proficient in Microsoft Word, Excel, Outlook, PeopleSoft, and Image Now.

  • Requires a bachelor's degree and two years' experience in student financial aid or related areas in higher education.

  • Experience with PeopleSoft preferred.

  • Strong communication, analytical, organizational, and customer service skills required.

  • Annual salary ranges from $37,600 to $42,799, paid bi-weekly, with full benefits eligibility.

Student Financial Aid Officer II Full Description

Student Financial Aid Officer II Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Posting Details
Position Information
Posting Number S06660P
Position Title Student Financial Aid Officer II
Department Financial Aid
Location Arlington
Position Status Full-time
Work Schedule
Monday – Friday; 8:00am – 5:00pm.
Salary Salary is commensurate based on qualifications and relevant experience.
Pay Basis Bi-weekly
Job Summary
The Student Financial Aid Officer II will respond to applicant financial aid circumstances by applying student financial aid policy and federal regulations to individual requests for adjustments to FAFSA data and eligibility issues using a high degree of initiative, discretion, and professional judgment. Supports the university’s successful achievement of enrollment goals. The annual salary for this position ranges from $37,600 to $42,799. The final offer will be based on the candidate’s experience, qualifications, and overall fit for the role.
Essential Duties and Responsibilities
  • Reviews information concerning individual adjustment requests to FAFSA data including Special Circumstance Forms (SCF’s) and Dependency Change Requests (DCR”s) and determines the appropriate action to take.
  • Follows through with the needed adjustments to applicant data, recalculating the student’s Expected Family Contribution (EFC), and adjusting the student’s eligibility for aid and awards as needed.
  • Counsels applicants in person, via phone, and over the counter as needed.
  • Communicates with applicants through written and oral communications.
  • Responds to emails and requests additional information and/or documentation as needed.
  • Makes and/or adjusts financial aid packages/awards as needed per student requests and/or adjusted application information.
  • Serves as a back-up for other financial aid processes as needed, included but not limited to team duties, SAP appeals review and determination, resolution of exception reports, processing of packaging adjustments, etc.
  • Maintains a current working knowledge and awareness of federal, state, and institutional policies and procedures concerning the application for and awarding of financial aid.
  • Performs other duties as assigned.
Minimum Qualifications
  • Bachelor’s degree.
  • Two (2) years of experience in student financial aid, student personnel, or related area in a post-secondary institution or an equivalent mix of education and relevant experience in similar role.
Preferred Qualifications
  • Experience with PeopleSoft.
Knowledge, Skills and Abilities
  • Must demonstrate a strong customer focus with excellent writing and oral skills.
  • Ability to communicate complex information simply, both verbally and in writing; analytical and mathematical skill along with excellent organization, prioritization and interpersonal skills.
  • Must be able to collaborate well with team members and perform work independently.
  • Must be timely, self-motivated, detail-oriented, and possess patience, tact, and an ability to function effectively with both internal and external customers.
  • Ability to exercise good judgment, work under pressure and deadlines, and carry out multiple tasks required.
  • Must demonstrate a high level of discretion while handling confidential and sensitive information.
  • Computer literate and skilled in Microsoft Word, Excel, Outlook, PeopleSoft and Image Now.
  • Must be comfortable navigating complex computer databases and demonstrate an ability to learn and adapt quickly to change, especially with technology, financial aid process and/or workflow.
Other Requirements
Workplace and Eligibility Conditions
Benefits Eligible Yes
Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits

To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.

This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
University Information
The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times’ “Best for Vets: Colleges” and is the top university in North Texas for its graduates’ salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 – including leaders at many of the 24 Fortune 500 companies headquartered in North Texas – UTA contributes an estimated $29 billion annually to the Texas economy.

UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the university’s strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.

This is an exciting time to join UTA and contribute to its bold vision for the future.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.
Posting Detail Information
Number of Vacancies 1
Open Until Filled
Minimum Number of References Required 3
Maximum Number of References Accepted 3
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Requirement Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • PhD or equivalent
  2. * How many years of related experience do you have?
    • None/less than 1 year
    • 1 to 2 years
    • 3 to 4 years
    • 5 years or more
  3. * Please indicate whether you have completed any UTA Leadership Development programs.
    • Aspiring Leaders Program
    • MavsSupervisor Success Program
    • MavsManager Foundations Program
    • Leading People Credential (completion grants supervisory experience credit for internal entry-level supervisory roles)
    • None of the above
Documents Needed To Apply
Required Documents
  1. Resume or CV
  2. Cover/Interest Letter

Optional Documents

OFFICE OF TALENT, CULTURE AND ENGAGEMENT
J.D. Wetsel Service Center
1225 W. Mitchell Road
Arlington, TX 76019

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