Posting Summary
Provide comprehensive services and support to students and families in managing their University finances. Engage in activities that enhance recruitment, retention and success of the student body. Administer financial aid and student receivables programs in compliance with applicable Federal, State and institutional laws, regulations, policies and procedures. Develop and oversee activities in support of specialized programs or student cohorts. Assist in the research and review of regulations, policies and process assessments.
Minimum Qualifications (or equivalent combination of education and experience)
Bachelors’ degree and two to four years’ experience in providing complex customer service environments required. Effective verbal and written communication skills, including the ability to effectively communicate through difficult and emotional interactions with students and parents regarding personal financial challenges, required. Ability to develop and deliver presentations to large and small groups, ability to exercise independent judgement, to work independently and as part of a dynamic team in a fast paced environment required.
Desirable Qualifications
Experience in higher education, with student information systems, student services, and tax preparation highly desirable.
Anticipated Pay Range
$54,000 to $55,000
Special Conditions
A probationary period may be required. This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy. Background check required for this position.
Position Information
- Department: Student Financial Svcs Admin/11251
- FLSA: Exempt
- Union position: Yes, UVMSU
- Percent of full-time: 1.00 (37.5 standard hours at 1.0 FTE); 12 months per year
- Job location: Burlington, Vermont, United States
- Open until filled
Application Information
Resume and cover letter/letter of application required.
Equal Opportunity
The University of Vermont is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category legally protected by federal or state law. Finalists for positions at UVM may be subject to a criminal background check. For classified staff positions, actual hiring pay dependent on current competitor market conditions, comparable campus peer(s) at time of hire, and candidate’s experience level and length.
Our Common Ground
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.