Student Financial Services Specialist

Title: Student Financial Services Specialist

Employee Classification: Student Fin Svcs Spec

Campus: University of North Texas - Health Science Center

Division: HSC-Finance

Sub Division-Department: HSC-Finance and Planning

Department: HSC-Student Finance-350271

Job Location: Fort Worth

Salary: $40,008.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview
Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary
The Office of Student Finance is responsible for all aspects of a student's account. This includes but is not limited to the assessment of tuition and fees for account billing, collection of tuition and fees, third-party payments, student refunds, Installment plan options, and short-term loans. Student Finance is also a part of the UNT Health Community, providing financial services through the Cashier's Office. Some of these services include accepting and depositing departmental receipts and administering petty cash.

Position Overview
This position is responsible for accurately processing financial transactions and securing the cash receipts for the institution. This includes maintaining accounting records and preparation of financial reports. Work in collaboration with the Financial Aid, Records, and Enrollment, UNT System Accounting, and other administrative departments. Provide guidance regarding students and department accounts, answering phone and emails.

Minimum Qualifications
Bachelor's degree and two (2) years of experience in accounting, billing/receivable, cashier services or related field; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities
Proficient in EIS and Microsoft Office.Experience in Accounts Receivable and Cashier Services, preferably in higher education.Skilled in training diverse user groups and communicating financial information effectively.Capable of independent work, managing multiple assignments promptly and meticulously.Analyzes and communicates data clearly across organizational levels, ensuring regulatory compliance.Develops and maintains detailed documentation for financial processes.Knowledgeable in organizational goals, data privacy laws, and adept at presenting ideas in user friendly language.Highly motivated with strong attention to detail, analytical, and problem-solving skills.Prioritizes tasks effectively in high-pressure environments, with a strong customer service focus.Collaborative team player.

Preferred Qualifications Two years experience in Higher Education in Student Services.Two years of People Soft experience or a similar ERP.General knowledge of issues in Higher Education and with policies, practices and procedures.

Required License/Registration/CertificationsN/A
Job Duties
Review, reconcile and analyze student accounts with regard to tuition, financial aid, ensures accounts are balancePerforms mathematical computations and processes any necessary adjustmentsContacts internal and external customers, agencies, financial institutions and government agencies as needed to research and/or resolve discrepancies.Processes AP Refunds in EIS. Prepares and distributes financial reports utilizing various financial systems, spreadsheets and databases. Validates and processes voids, stop payments and recalls for student refunds.Provides quality customer service and assures compliance with federal, state and university regulations, policies and procedures related to student accounts.Receive and post daily cash receipts and payments; verify and ensure transactions are posted to appropriate chart strings. Prepares cash receipts for bank deposit; run financial cash reports and balances the cash drawer; reconciles, investigates and resolves any out of balance problems.Creates electronic files for departmental use to increase efficiency and investigates new ways of completing work more effectively.Responds to in person, Live Chat, telephone and email inquiries from agencies, students, parents, faculty and staff.Liaison and department representative for collage fairs and orientations.Manages department group email box and Online appointments.Employee may perform other related duties or job may change over time in accordance with the ongoing needs of the Department.

Physical Requirements Communicating with others to exchange information.Repeating motions that may include the wrists, hands and/or fingers.
Environmental Hazards No adverse environmental conditions expected.Small and/or enclosed spaces.
Work ScheduleMonday – Friday; 8:00am – 5:00pm
Driving University VehicleNo
Security SensitiveThis is a Security Sensitive Position.
Special Instructions Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Benefits For information regarding our Benefits, click here.

EEO Statement
The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.