Ohio University is hiring a Student IT Support Specialist for its Zanesville Campus. This role involves providing help desk support, managing classroom technology, and supporting campus events by setting up and troubleshooting computer and audio-visual equipment. The position supports students, staff, and faculty by maintaining IT systems and assisting with technical issues to ensure smooth operation.
Highlights
Provide help desk support, including answering phones, entering work orders, and resolving technical issues.
Manage equipment checkout, inventory, testing, and cleaning.
Ensure classroom technology functions properly and handle distribution and collection of materials during classes.
Support campus events by setting up and operating computer, audio, and AV equipment and troubleshooting during events.
Work under supervision with limited independent decision-making and some potential to supervise other student workers.
Use communication tools such as Microsoft Teams to log issues and coordinate support.
Maintain a minimum cumulative GPA of 2.0; training provided.
Required to be currently enrolled at Ohio University or other recognized post-secondary or secondary educational institutions.
Compensation is $11.00 per hour with flexible work hours including mornings and evenings.
Affiliated with the Regional Higher Education department; employment type is part-time student hourly position.