San Diego Community College District
Student Services Assistant
🇺🇸 San Diego, CA
🕑 Full-Time
💰 $5,451 per Month
💻 Other
🗓️ December 23rd, 2025
Edtech.com's Summary
San Diego Community College District is hiring a Student Services Assistant. The role involves providing support in the Enrollment Services office by assisting with student inquiries, explaining policies and procedures, and preparing informational materials. The assistant must be flexible with work hours and handle confidential information while ensuring excellent customer service.
Highlights
- Main responsibilities include supporting Enrollment Services, assisting students, explaining policies and procedures, and preparing presentations or handouts.
- Requires familiarity with student information systems and scheduling software.
- Compensation starts at Step K with a monthly salary of $5,451.00 following the Classified salary schedule, with no salary negotiation allowed.
- Must provide excellent customer service and have experience working with students in higher education or academic settings.
- Ability to manage time effectively, multitask, and work independently or as part of a team is essential.
- Employment includes a 12-month position with full-time equivalent (1.0 FTE) status.
- Position is non-exempt under FLSA and may accrue overtime.
- Benefits offered include medical, dental, vision, sick leave, vacation, and professional development opportunities.
- Applicants must submit a complete application packet including a cover letter, resume, and 3 professional references.
- Work is located at San Diego City College, with potential transfer to any district site as directed by the Chancellor.
Student Services Assistant Full Description
Student Services Assistant
Please see Special Instructions for more details.
To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
- Complete online application;
- Cover Letter;
- Resume; AND,
- 3 professional references listed within the online application.
Posting Details
Posting Details (Default Section)
Closing Date: | 01/16/2026
Open Until Filled | No
Classification Title | Student Services Assistant
Working Title |
Recruitment Limits |
Location | San Diego City College
Pay Information | Range 16 ($5,451.00) per month based on the current Classified salary schedule. New employees will begin on Step K ($5,451.00). Salary negotiation is not allowed. Promoted or transferred employees will be placed as specified in the CBA. This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits.
Position Equivalent FTE: | 1.0 FTE
No. Months: | 12 Months
Position Number: | 001020
FLSA Status | Non-Exempt (accrues overtime)
Position Type | Classified
Bargaining Unit | AFT - Classified Professionals
Range | 16
Department | Admissions
The Position | Applications are currently being accepted for Student Services Assistant in the Enrollment Services office, located at San Diego City College. Hours are Monday – Thursday 9:30 AM – 6:00 PM and Friday 8:00 AM – 4:30 PM. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description | Click here for description.
If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications | Excels in customer service. Experience working with students in a higher education or other academic setting. Ability to explain policies, procedures, and services clearly to diverse audiences. Experience handling confidential or sensitive information. Ability to prepare or assist with presentations, handouts, or informational materials. Familiarity with student information systems and scheduling software. Time management and multitasking skills. Ability to work as part of a team and independently with minimal supervision.
Foreign Degree: | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application.
Commitment to Diversity: | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Click here for the EEO / Diversity / Nondiscrimination – Policies and Procedures
Special Instructions to Applicants: | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
Complete online application; Cover Letter; Resume; AND, 3 professional references listed within the online application.
Tentative Timeline (Subject to Amendments) | Interviews – Thursday 02/26/2026
Possible 2nd interview – Tuesday 03/03/2026
Start date – Monday 04/06/2026
Conditions of Employment: | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information
Additional Information: | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
Posting Number | CL01863
Open Until Filled | No
Classification Title | Student Services Assistant
Working Title |
Recruitment Limits |
Location | San Diego City College
Pay Information | Range 16 ($5,451.00) per month based on the current Classified salary schedule. New employees will begin on Step K ($5,451.00). Salary negotiation is not allowed. Promoted or transferred employees will be placed as specified in the CBA. This position is FLSA Non-exempt (may accrue overtime). Excellent Benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements/handbooks, salary schedules and more information about terms and conditions of employment to include salary and benefits.
Position Equivalent FTE: | 1.0 FTE
No. Months: | 12 Months
Position Number: | 001020
FLSA Status | Non-Exempt (accrues overtime)
Position Type | Classified
Bargaining Unit | AFT - Classified Professionals
Range | 16
Department | Admissions
The Position | Applications are currently being accepted for Student Services Assistant in the Enrollment Services office, located at San Diego City College. Hours are Monday – Thursday 9:30 AM – 6:00 PM and Friday 8:00 AM – 4:30 PM. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description | Click here for description.
If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications | Excels in customer service. Experience working with students in a higher education or other academic setting. Ability to explain policies, procedures, and services clearly to diverse audiences. Experience handling confidential or sensitive information. Ability to prepare or assist with presentations, handouts, or informational materials. Familiarity with student information systems and scheduling software. Time management and multitasking skills. Ability to work as part of a team and independently with minimal supervision.
Foreign Degree: | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC.(ACEI). A copy of the evaluation must be submitted with your online application.
Commitment to Diversity: | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Click here for the EEO / Diversity / Nondiscrimination – Policies and Procedures
Special Instructions to Applicants: | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
Complete online application; Cover Letter; Resume; AND, 3 professional references listed within the online application.
Tentative Timeline (Subject to Amendments) | Interviews – Thursday 02/26/2026
Possible 2nd interview – Tuesday 03/03/2026
Start date – Monday 04/06/2026
Conditions of Employment: | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information
Additional Information: | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
Posting Number | CL01863
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)
- Yes
- No
- * I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application.
- Yes
- No
- * We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process.
- Yes
- No
- * Please describe your experience, knowledge, and skills that you feel qualifies you to work in this position.
(Open Ended Question) - * This position is located in a very busy office. What experience do you have in customer relations, answering phones, and serving customers in an office setting? Please include specific examples.
(Open Ended Question) - * Describe your experience in organizing, planning, and prioritizing your work. How do you deal with conflicting priorities and deadlines? What time management strategies do you use?
(Open Ended Question) - * Please describe your experience working with computers and multiple software applications in an office setting. Please be specific about what programs you used and how you may have used them in your work.
(Open Ended Question) - * Describe your experience working to promote and maintain positive staff relations, and working effectively with your immediate staff as well as with faculty and/or administrators in a multicultural setting.
(Open Ended Question) - * The San Diego Community College District has a very diverse student, faculty and classified professional population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.
(Open Ended Question)
Required & Optional Documents
Required Documents
- Cover Letter
- Résumé
Optional Documents
San Diego Community College District – People, Culture, and Technology (HR) Division
3375 Camino del Rio South, Suite, San Diego, CA 92108-3883
(619) 388-6579 | jobs@sdccd.edu
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