Existing employer? Sign in
UNT Health Fort Worth
Student Services Assistant Director
Higher Ed
Edtech.com's Summary
UNT Health Fort Worth is hiring a Student Services Assistant Director to lead tutoring and writing support within the Center for Academic Performance. The role supervises the Tutoring Services Specialist and Writing Coordinator, oversees service delivery and assessment for both programs, and works with academic departments and faculty to close gaps in student support. It also carries administrative duties like budget planning and advising the Director on operational priorities.
Highlights
- Directly supervises the Tutoring Services Specialist and Writing Coordinator
- Sets service standards, procedures, and quality expectations for tutoring and writing support
- Partners with academic programs and faculty to identify student support needs and close service gaps
- Monitors utilization, outcomes, and assessment data to drive continuous improvement
- Supports budget and resource planning for the tutoring and writing support portfolios
- Advises the Director on emerging needs and operational priorities
- Represents the Center for Academic Performance at campus presentations, programs, and meetings
- Hybrid role combining on-campus and remote work, with meetings held both in person and virtually
- Requires a bachelor's degree and four years of related experience; a master's in Higher Education, Education, or Counseling is preferred
- Starting pay is commensurate with experience with a minimum of $60,000 annually
Student Services Assistant Director Full Description
Position Overview
The Assistant Director, Tutoring and Writing Support provides leadership and operational oversight for tutoring and writing support services within the Center for Academic Performance (CAP). This position supervises the Tutoring Services Specialist and Writing Coordinator and provides oversight of initiatives, service delivery, assessment, and continuous improvement within the tutoring and writing support portfolios.
The Assistant Director collaborates with academic programs, faculty, and other campus stakeholders to identify student support needs, address service gaps, and strengthen tutoring and writing resources. The position also supports budget and resource planning, provides administrative oversight of service exceptions, advises the Director regarding emerging needs and operational priorities, and represents CAP through presentations, programs, meetings, and other campus initiatives as needed. This position is hybrid, working both on campus and remotely, and conducts meetings both in person and through virtual meeting platforms.
Minimum Qualifications
Bachelor's degree and four (4) years of related experience; or any equivalent combination of education and experience.
Knowledge, Skills and Abilities
- Ability to build strong relationships, maintain strict confidentiality and exemplify UNT Health's values both in action and when responding to in-the-moment conversations.
- Ability to manage multiple projects with varying deadlines in a high paced, time sensitive environment and provide comprehensive updates.
- Able to present over various topics in-person and virtually.
- Able to provide supervision for direct reports.
- Able to evaluate current processes and provide suggestions for improvement.
- Ability to be flexible and demonstrate adaptability
- Skilled in professional communication.
- Skilled in Microsoft Office applications.
- Knowledge of academic study strategies and barriers to student success.
- Ability to coordinate and manage large projects.
Preferred Qualifications
- Masters degree in Higher Education, Education, Counseling, or other related field is preferred.
- Experience providing academic counseling in a higher education setting.
Job Duties
- Establish and oversee service standards, procedures, priorities, and quality expectations for tutoring and writing support services.
- Provide direct supervision of the Tutoring Services Specialist and Writing Coordinator, including leadership and operational oversight of CAP's tutoring and writing support services and initiatives.
- Collaborate with academic programs, faculty, and other campus stakeholders to identify and address tutoring and writing support needs and strengthen service delivery.
- Identify gaps in tutoring and writing support services and collaborate with CAP staff and the Director to develop appropriate solutions and resources.
- Monitor tutoring and writing support utilization, outcomes, student needs, and assessment data to identify trends and opportunities for continuous improvement.
Work Schedule
Monday – Friday, 8:00am-5:00pm, with occasional evenings or weekends as required for divisional events.
Security Sensitive
This is a Security Sensitive Position.
Special Instructions
Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.
Similar Jobs
Tutor
Catapult Learning
🇺🇸 Pawtucket, Rhode Island
Math Tutor
Catapult Learning
🇺🇸 Birmingham, Alabama
Early Literacy Tutor (Part-Time)
Catapult Learning
🇺🇸 Worcester, Massachusetts
Nursing Tutor Licensure Readiness NE
Concorde Career Colleges
🇺🇸 Los Angeles, California
Academic Tutor
University of North Carolina at Chapel Hill
🇺🇸 Chapel Hill, North Carolina
