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San Diego Community College District
Student Services Assistant, Senior
🇺🇸
San Diego, California
🕑
Full-Time
💰
$5,474 - $6,069
per Month
💻
Academic Advising
🗓️
September 3rd, 2026
WASC
Edtech.com's Summary
San Diego Community College District is hiring a Student Services Assistant, Senior. The role supports students at San Diego College of Continuing Education's Mesa Campus, handling admissions, records, and other student services tasks with speed and accuracy. This assistant also trains and directs the work of other staff while maintaining confidential student records.
Highlights
- Perform technical duties of complex difficulty in an assigned student services area.
- Interpret and explain rules, regulations, policies, and procedures to students and staff.
- Maintain confidential records and files and prepare reports.
- Train and provide work direction to other staff.
- Use computer applications including word processing, spreadsheets, and student information systems.
- Interact effectively with a diverse population of students and staff.
- High school diploma and one year of experience at the Student Services Assistant level.
- Salary range $5,474.31 - $6,069.47 per month with a comprehensive benefits package.
Student Services Assistant, Senior Full Description
SDCCD Employment Opportunities
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Student Services Assistant, Senior
Please see Special Instructions for more details.
To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply.
- Complete online application, including examples and outcomes listed within the Duties section of your Employment History;
- Complete responses to the Supplemental Questions, including examples and outcomes;
- Resume;
- Cover Letter; AND,
- Three (3) professional references listed in the application.
Posting Details
Posting Details (Default Section)
Closing Date: | 09/25/2026
Open Until Filled | No
Classification Title | Student Services Assistant, Senior
Working Title | Senior Student Services Assistant
Recruitment Limits |
Location | Continuing Education
Pay Information | Range 19 ($5,474.31 – $6,069.47) per month based on the current AFT Classified Professionals – Salary Schedule. New employees will begin on Step I ($5,474.31). Salary negotiation is not allowed. Promoted or transferred employees will be placed as specified in the CBA. This position is FLSA Non-exempt (may accrue overtime). Excellent benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employee Relations webpage provides a link to employee collective bargaining agreements/handbooks which provide more information about terms and conditions of employment, compensation and benefits.
Position Equivalent FTE: | 1.0
No. Months: | 12 Months
Position Number: | 010148
FLSA Status | Non-Exempt (accrues overtime)
Position Type | Classified
Bargaining Unit | AFT - Classified Professionals
Range | 19
Department | Student Services
The Position | Applications are now being accepted for Senior Student Services Assistant, CE Mesa Campus in the Student Services Office. We are seeking an individual who enjoys working in a collaborative, team-oriented environment and is committed to providing exceptional service to the community we serve. Hours are Monday – Friday, 8:00 am – 5:00 pm, with one assigned late day per week from 10:30 am – 7:00 pm, scheduled on Tuesdays or Wednesdays. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
From San Diego College of Continuing Education President Dr. Tina M. King:
Established in 1914, San Diego College of Continuing Education (SDCCE) is among the oldest and largest noncredit institutions in the nation, serving approximately 20,000 students annually at seven campuses across the city of San Diego, at various community locations, and online. As the adult education arm of the San Diego Community College District, our students are among the most diverse in California—culturally, ethnically, and educationally–and our college is proud to be playing a preeminent role in alleviating poverty in our community.
San Diego College of Continuing Education commits to student success and community enrichment by providing tuition-free, accessible, equitable, and innovative quality education and support services to diverse learners in pursuit of lifelong learning, training, career advancement, and pathways to for-credit colleges. Our programs are specialized to address essential areas of adult education and workforce development, including short-term career training in priority industry sectors; English as a Second Language; basic skills; an Emeritus program for those 55 years old or older; and Disability Support Programs and Services. The San Diego College of Continuing Education’s career training programs alone contribute a quarter-billion dollars to the San Diego regional economy each year. San Diego College of Continuing Education was one of the first noncredit institutions in the U.S. to be separately accredited by the Western Association of Schools and Colleges (WASC), recognized for its impactful community presence, innovative programs, and commitment to transforming lives through accessible education and career pathways.
At San Diego College of Continuing Education, we are committed to the principles of equal employment opportunity and to hiring qualified applicants who are dedicated to student learning and success. Joining SDCCE means becoming part of a dynamic team that is deeply committed to providing accessible, high-quality education to a diverse community. Candidates who believe that they can demonstrate this commitment are encouraged to apply.
To learn more, please visit:
Mission Statement: https://sdcce.edu/about/mission-statement
You Belong: https://sdcce.edu/organization/you-belong
President’s Office: https://sdcce.edu/organization/president
Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description | Click for description:
https://www.sdccd.edu/docs/humanresources/classification/descriptions/Office%20Technical/Student%20Services%20Assistant,%20Senior.pdf
If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications | Knowledge:
Applicable sections of California Education Code and other laws. District organization, operations, policies, and objectives. English usage, grammar, spelling, punctuation, and vocabulary. Modern office practices, procedures, and equipment, including computer hardware and software. Oral and written communication skills. Record-keeping techniques. Rules, regulations, policies, and procedures of assigned program. Student/management information systems. Technical aspects of field of specialty.
Skills and Abilities:
Communicate effectively both orally and in writing. Establish and maintain effective working relationships with others. Establish and meet schedules and timelines. Interact effectively with students and staff. Interpret and explain rules, regulations, policies, and procedures regarding assigned student services area. Maintain confidential records and files and prepare reports. Make arithmetic calculations with speed and accuracy. Meet schedules and timelines. Operate a variety of office machines and equipment, including computer hardware and software. Perform technical duties of complex difficulty in assigned student services area. Plan and organize work. Relate effectively with people from varied cultural and socio-economic backgrounds. Train and provide work direction to others. Type/keyboard at 45 words per minute. Understand and follow oral and written directions. Use computer applications, including word processing, spreadsheets, and databases. Work independently with little direction.
Training and Experience:
Any combination of training and experience equivalent to: graduation from high school and one year of experience at the level of Student Services Assistant in the area of specialty.
Foreign Degree: | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application.
NACES Link: https://naces.org/
ACEI Link: https://acei-global.org/evaluation-services/
Commitment to Diversity: | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Click for the EEO / Diversity / Nondiscrimination – Policies and Procedures: https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx
Special Instructions to Applicants: | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply. Complete online application, including examples and outcomes listed within the Duties section of your Employment History; Complete responses to the Supplemental Questions, including examples and outcomes; Resume; Cover Letter; AND, Three (3) professional references listed in the application.
Tentative Timeline (Subject to Amendments) | Posting Closes: September 25, 2026
Screening Begins: September 29, 2026
Interviews: October 29, 30, November 02-04
Conditions of Employment: | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.
CalPERS Link: https://www.calpers.ca.gov/retirees/working-after-retirement/reinstatement-from-retirement
CalSTRS Link: https://www.calstrs.com/retirement-after-reinstatement-enhancements-faq
Additional Information: | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
* Medical, dental, and vision plans are 100% employer paid for you and all dependents
* $50,000 group term life insurance
* 12 vacation days, 12 sick days, 16 holidays, and winter recess paid time off
* Tuition reimbursement
* Educational incentive program (for salary advancement)
* CalPERS employer contribution rate of 27.05%
Posting Number | CL01951
Open Until Filled | No
Classification Title | Student Services Assistant, Senior
Working Title | Senior Student Services Assistant
Recruitment Limits |
Location | Continuing Education
Pay Information | Range 19 ($5,474.31 – $6,069.47) per month based on the current AFT Classified Professionals – Salary Schedule. New employees will begin on Step I ($5,474.31). Salary negotiation is not allowed. Promoted or transferred employees will be placed as specified in the CBA. This position is FLSA Non-exempt (may accrue overtime). Excellent benefits are provided to all Contract employees with assignments greater than, or equal to, 50% (0.50 FTE) and all eligible dependents. A temporary probationary period will apply to the employee entering this assignment. The SDCCD Employee Relations webpage provides a link to employee collective bargaining agreements/handbooks which provide more information about terms and conditions of employment, compensation and benefits.
Position Equivalent FTE: | 1.0
No. Months: | 12 Months
Position Number: | 010148
FLSA Status | Non-Exempt (accrues overtime)
Position Type | Classified
Bargaining Unit | AFT - Classified Professionals
Range | 19
Department | Student Services
The Position | Applications are now being accepted for Senior Student Services Assistant, CE Mesa Campus in the Student Services Office. We are seeking an individual who enjoys working in a collaborative, team-oriented environment and is committed to providing exceptional service to the community we serve. Hours are Monday – Friday, 8:00 am – 5:00 pm, with one assigned late day per week from 10:30 am – 7:00 pm, scheduled on Tuesdays or Wednesdays. Selected candidate must be willing to adjust work days/hours based on the department’s needs.
From San Diego College of Continuing Education President Dr. Tina M. King:
Established in 1914, San Diego College of Continuing Education (SDCCE) is among the oldest and largest noncredit institutions in the nation, serving approximately 20,000 students annually at seven campuses across the city of San Diego, at various community locations, and online. As the adult education arm of the San Diego Community College District, our students are among the most diverse in California—culturally, ethnically, and educationally–and our college is proud to be playing a preeminent role in alleviating poverty in our community.
San Diego College of Continuing Education commits to student success and community enrichment by providing tuition-free, accessible, equitable, and innovative quality education and support services to diverse learners in pursuit of lifelong learning, training, career advancement, and pathways to for-credit colleges. Our programs are specialized to address essential areas of adult education and workforce development, including short-term career training in priority industry sectors; English as a Second Language; basic skills; an Emeritus program for those 55 years old or older; and Disability Support Programs and Services. The San Diego College of Continuing Education’s career training programs alone contribute a quarter-billion dollars to the San Diego regional economy each year. San Diego College of Continuing Education was one of the first noncredit institutions in the U.S. to be separately accredited by the Western Association of Schools and Colleges (WASC), recognized for its impactful community presence, innovative programs, and commitment to transforming lives through accessible education and career pathways.
At San Diego College of Continuing Education, we are committed to the principles of equal employment opportunity and to hiring qualified applicants who are dedicated to student learning and success. Joining SDCCE means becoming part of a dynamic team that is deeply committed to providing accessible, high-quality education to a diverse community. Candidates who believe that they can demonstrate this commitment are encouraged to apply.
To learn more, please visit:
Mission Statement: https://sdcce.edu/about/mission-statement
You Belong: https://sdcce.edu/organization/you-belong
President’s Office: https://sdcce.edu/organization/president
Please note that an employee may be transferred to any site at the option of the Chancellor.
Classification Description | Click for description:
https://www.sdccd.edu/docs/humanresources/classification/descriptions/Office%20Technical/Student%20Services%20Assistant,%20Senior.pdf
If you would like to open the link in a different tab or window, right click and select the option.
Desired Qualifications | Knowledge:
Applicable sections of California Education Code and other laws. District organization, operations, policies, and objectives. English usage, grammar, spelling, punctuation, and vocabulary. Modern office practices, procedures, and equipment, including computer hardware and software. Oral and written communication skills. Record-keeping techniques. Rules, regulations, policies, and procedures of assigned program. Student/management information systems. Technical aspects of field of specialty.
Skills and Abilities:
Communicate effectively both orally and in writing. Establish and maintain effective working relationships with others. Establish and meet schedules and timelines. Interact effectively with students and staff. Interpret and explain rules, regulations, policies, and procedures regarding assigned student services area. Maintain confidential records and files and prepare reports. Make arithmetic calculations with speed and accuracy. Meet schedules and timelines. Operate a variety of office machines and equipment, including computer hardware and software. Perform technical duties of complex difficulty in assigned student services area. Plan and organize work. Relate effectively with people from varied cultural and socio-economic backgrounds. Train and provide work direction to others. Type/keyboard at 45 words per minute. Understand and follow oral and written directions. Use computer applications, including word processing, spreadsheets, and databases. Work independently with little direction.
Training and Experience:
Any combination of training and experience equivalent to: graduation from high school and one year of experience at the level of Student Services Assistant in the area of specialty.
Foreign Degree: | Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application.
NACES Link: https://naces.org/
ACEI Link: https://acei-global.org/evaluation-services/
Commitment to Diversity: | All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.
Click for the EEO / Diversity / Nondiscrimination – Policies and Procedures: https://www.sdccd.edu/departments/human-resources/eeo-diversity/policies-and-procedures.aspx
Special Instructions to Applicants: | To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result in your application not being reviewed. Only complete application packets will be forwarded to the committee.
Application materials sent via mail, fax, or email will not be accepted. All correspondence, including interview invitations, will be communicated via email.
We are dedicated to maintaining the confidentiality of all inquiries, nominations, and applications in the strictest confidence, and we encourage applicants from diverse backgrounds to apply. Complete online application, including examples and outcomes listed within the Duties section of your Employment History; Complete responses to the Supplemental Questions, including examples and outcomes; Resume; Cover Letter; AND, Three (3) professional references listed in the application.
Tentative Timeline (Subject to Amendments) | Posting Closes: September 25, 2026
Screening Begins: September 29, 2026
Interviews: October 29, 30, November 02-04
Conditions of Employment: | SELECTED CANDIDATE IS REQUIRED TO COMPLETE THE FOLLOWING PRIOR TO EMPLOYMENT: Submit “official” college transcripts as stated on application (even if a degree is not a requirement for this position); Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment); Have fingerprints taken by a Live Scan computer at the District’s expense (Clearance must be received prior to first day of employment); Present original documents for proof of eligibility to work in the United States as required by the I9 Employment Eligibility Verification form; AND, Attend a new hire processing appointment in People, Culture, and Technology Services located at the District Administrative Offices.
EMPLOYMENT AFTER RETIREMENT
If you accept a contract (permanent) position with SDCCD and are a retired annuitant with CalPERS or CalSTRS, you must reinstate from your retirement system. Please reference the CalPERS or CalSTRS website for further information.
CalPERS Link: https://www.calpers.ca.gov/retirees/working-after-retirement/reinstatement-from-retirement
CalSTRS Link: https://www.calstrs.com/retirement-after-reinstatement-enhancements-faq
Additional Information: | EMPLOYEE BENEFITS
SDCCD provides a comprehensive fringe benefit package for its full-time classified employees. The District contributes toward the cost of the premium (including dependent coverage) for the medical insurance plan options. Additional benefits include dental, vision, sick leave, vacation and opportunities for professional development. Contract employees become members of the California Public Employees’ Retirement System (CalPERS) upon appointment.
* Medical, dental, and vision plans are 100% employer paid for you and all dependents
* $50,000 group term life insurance
* 12 vacation days, 12 sick days, 16 holidays, and winter recess paid time off
* Tuition reimbursement
* Educational incentive program (for salary advancement)
* CalPERS employer contribution rate of 27.05%
Posting Number | CL01951
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * I understand that a COMPLETE application packet is required for consideration, which includes the following: 1) All required documents as listed in the special instructions 2) Responses to supplemental questions (clear and detailed responses are required as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, or put "see resume", or "N/A" or leave blank)
- Yes
- No
- * We believe that the application and interview process should be a reflection of your skills, insights, and experiences, and we are looking to understand your unique qualifications for the role. I understand that responses ENTIRELY generated by Artificial Intelligence (AI) tools can result in disqualification from the application process.
- Yes
- No
- * I understand that my responses to the application supplemental questions are heavily weighted during the application screening and evaluation process, and responses such as "N/A", "see resume", or no responses will result in deduction of points to my application.
- Yes
- No
- * Please describe your experience assisting students and/or customers. What is/was the most and least challenging part of these interactions?
(Open Ended Question) - * Summarize your knowledge and/or experience interpreting and applying laws, rules, regulations and policies pertaining to college Admissions, Records or other related service areas.
(Open Ended Question) - * Please describe your experience using computer software and systems, including the Microsoft Office Suite (e.g., Teams, Excel, Word, Outlook), Google Workspace applications (e.g., Docs and Sheets), and any Student Information Systems you have used (such as PeopleSoft/Campus Solutions, Banner, Colleague, and/or Workday). In your response, provide examples of how you have used each program in a professional work or academic setting and indicate your level of proficiency with each (Beginner, Intermediate, or Advanced).
(Open Ended Question) - * What is your experience with training, mentoring, or providing work direction to new team members, student aides, or others? What strategies do you use to ensure they understand their responsibilities, retain the information, and complete their tasks accurately and effectively? (250 word maximum)
(Open Ended Question) - * The San Diego Community College District has a very diverse faculty, classified professional and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds. Describe your professional development, community involvement, and professional experience working with these diverse groups.
(Open Ended Question)
Required & Optional Documents
Required Documents
- Résumé
- Cover Letter
Optional Documents
San Diego Community College District – People, Culture, and Technology (HR) Division
3375 Camino del Rio South, Suite, San Diego, CA 92108-3883
(619) 388-6579 | [email protected]
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