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Student Services Assistant/Coordinator

🇺🇸 Ithaca, NY

🕑 Full-Time

💰 $23 - $27 per Hour

💻 Academic Advising

🗓️ November 29th, 2022

Higher Ed
Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.
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New hires are required to provide documentation showing primary vaccination status (that is, completion of two shots of the Moderna or Pfizer vaccine or one shot of the Janssen/Johnson & Johnson) before their first day of work. If a new hire's vaccination is not complete or information is not received by their start date, the first day of work will be delayed. It is possible in some cases that an offer of employment may be withdrawn.

For additional information on Cornell’s Vaccination Compliance Program click here.

Student Services Assistant/ Coordinator -Cornell Jeb E. Brooks School of Public Policy

Who we are: 
Cornell University is a remarkable community of scholars, educators, students, staff, and alumni who are deeply influenced by proud traditions and a set of cherished founding principles. Unique among its Ivy League peers, Cornell is a private university with a land-grant mission. The Cornell Jeb E. Brooks School of Public Policy harnesses the University’s broad disciplinary excellence in public policy, along with its innovative teaching, research, and engagement programs, to solve pressing global challenges. The school’s prestigious faculty apply an interdisciplinary and problem-oriented focus to wide-ranging public policy issues as they explore how government choices intersect with people’s lives. The school’s initial areas of focus are in data science and technology policy; environmental and sustainability policy; health policy; global security; inequality and social policy; the politics and economics of development; and race, racism, and public policy.

What you will do:
The Brooks School of Public Policy is looking for a dynamic candidate to be a member of the Office of Enrollment and Student Services team. This role will provide a wide range of program administrative support to the Director of Enrollment and Student Services and the staff in this office. The Student Services Assistant/ Coordinator will serve and assist with the following:
  • Marketing efforts and program support.
  • Assistance with admissions processes.
  • Scheduling appointments and meetings and purchasing products to fulfill departmental and student space needs.
  • Event planning and coordination for orientations, professional development, and student events.
  • Serves as the point-of-contact for walk-ins, email, and telephone inquiries for Brooks undergraduate programs.

Qualifications and Attributes:
We are seeking candidates with an Associate’s Degree with 2 – 4 years of relevant experience in an office setting; or an equivalent combination of education and experience. The ideal candidate will have strong written and verbal communication skills to communicate, with diplomacy and tact, with faculty, staff, and students. They will have strong interpersonal skills to anticipate and assist with the needs of students, faculty, and staff. Additionally, they will have demonstrated outstanding customer service skills to manage a high volume of traffic in a fast-paced office and the ability to maintain confidentiality. They will handle highly sensitive, confidential material. Excellent organizational skills to manage and prioritize multiple tasks simultaneously and meet expected deadlines will be necessary, along with strong attention to detail.

What we offer: 
Cornell receives national recognition as an award-winning workplace for our health, well-being, sustainability, and diversity initiatives.
  • Our benefits program includes comprehensive healthcare options, access to wellness programs, employee discounts with local and national retail brands, and generous retirement contributions.  We invite you to follow this link to get more information on contract college benefits:
  • Our leave provisions include three weeks of vacation and 13 holidays: e.g., an end-of-year winter break from December 25 through January 1.
  • Cornell’s impressive educational benefits include a tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children’s Tuition Assistance Program.
  • Flexible work options
  • Competitive wages. 

To Apply: 
External (non-Cornell) candidates, please submit a cover letter and resume.
Internal: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.
Diversity and Inclusion are a part of Cornell University’s heritage. We’re an employer and educator recognized for valuing AA/EEO and Protected Veterans and Individuals with Disabilities.

University Job Title:Student Services Asst IV
Job Family:Student Services
Pay Rate Type:Hourly
Pay Range:$22.81 - $26.50
Company:Contract College
Contact Name:Salina Hoque
Number of Openings:1

Job Titles and Pay Ranges:
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
  • Prior relevant work or industry experience.
  • Education level to the extent education is relevant to the position.
  • Unique applicable skills.
To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Current Employees:
If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:
Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter.  You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Employment Assistance:
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:
Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
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