Student Services Coordinator

Edtech.com's Summary

University of South Carolina is hiring a Student Services Coordinator to manage academic course scheduling and advise faculty and students on program guidelines, policies, and procedures. The role involves working closely with program directors to organize course schedules and ensure compliance with university and federal policies.

Highlights

Plan and organize course scheduling for 250-300 courses annually, supporting 6,000-7,000 student enrollments.
Advise faculty and students on policies including procedures, clearances, program forms, and course curriculum.
Enter and update course schedule information in the university system and maintain shared scheduling documents.
Coordinate classroom space assignments with the Space and Scheduling department.
Process course overrides, manage override website, and handle course evaluation data distribution.
Assist with placement testing, verify placement scores, and communicate with students and registrar.
Support faculty with textbook orders coordinating with bookstore staff.
Process applications for advanced standing and manage course proposal approvals with administrative offices.
Require proficiency with Microsoft Word, Excel, Dropbox, Adobe Acrobat, and familiarity or training with USC systems such as Banner, Class Climate, and Data Warehouse.
Must hold a bachelor's degree in a related field with 2+ years of relevant experience or equivalent combination of education and training.
Salary range from $48,726 to $70,653 with benefits including health insurance, retirement programs, paid leave, and professional development opportunities.

Student Services Coordinator Full Description

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Please see Special Instructions for more details.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by July 15, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities

Click here to learn more about why you should work at USC.

Posting Details

Posting Summary

Logo
Posting Number	STA00379PO26
Job Family	Enrollment Management
Job Function	Student Services
USC Market Title	Student Services Program Coordinator
Link to USC Market Title	https://uscjobs.sc.edu/titles/132678
Job Level	P2 - Professional
Business Title (Internal Title)	Student Services Coordinator
Campus	Columbia
Work County	Richland
College/Division	College of Arts and Sciences
Department	CAS Languages, Literatures, and Cultures
State Pay Range	G08
USC Market Range	MRE - $48,726 $59,689 $70,653
Anticipated Hiring Range	$48,726.00
Location of Vacancy
Part/Full Time	Full Time
Hours per Week	37.5
Work Schedule	Monday – Friday, 8:30 am to 5:00 pm Must be willing to work a flexible schedule to meet the needs of the department.
Basis	12 months
Job Search Category	Student Services

About USC

About University of South Carolina	From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement	The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary	Will work directly with program directors in planning and organizing the academic course scheduling. Advises the faculty and students of guidelines and policies within the various programs including procedures, special clearances, program forms, course curriculum and scheduling etc.
Job Related Minimum Required Education and Experience	Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications	Must have excellent working knowledge of university academic calendars, student curriculum issues, and of university administration and systems.
Knowledge/Skills/Abilities	Knowledge of USC policies and procedures related to student information, grading, and course curriculum. Working knowledge of Microsoft Word, Excel, Dropbox, and Adobe Acrobat. Familiarity with USC systems such as Banner, Class Climate, and Data Warehouse, or willingness to complete training upon hire. Strong organizational, interpersonal, verbal, and written communication skills. Ability to work effectively with a diverse group of constituents and the general public. Detail-oriented with the ability to manage multiple tasks simultaneously. Ability to exercise discretion and maintain confidentiality.

Job Duties

Job Duty	Works directly with the assistant department chair and all program directors in planning and organizing the course scheduling: prepare correspondence on curriculum and courses for program directors. Advises the faculty and students of guidelines and policies within the various programs and resolves and/or directs faculty, students and outside inquiries to appropriate personnel. Enter the course schedule information into the university scheduling system for 250-300 courses for total department enrollment of 6,000 – 7,000 students. Update schedule and enrollments daily, including keeping an up to date version in an accessible shared digital folder. Provide the spreadsheet detailing faculty course loads and course array for the department as required by the Dean’s office. Coordinate classroom space with Space and Scheduling and assign rooms to faculty.
Essential Function	Yes
Percentage of Time	35

Job Duty	Enter course overrides for schedule every semester. Monitor and maintain override website and track requests for overrides. Generate students’ course/ teacher evaluations per semester for all department courses. Responsible for emailing course evaluation results to professors and providing copies to the Chair’s office for filing.
Essential Function	Yes
Percentage of Time	20

Job Duty	Assists with placement testing, in cooperation with Placement Director. Fields calls from the public and students regarding language classes, placement testing and basic requirements for languages. Verifies accuracy of placement scores on class rolls, contacts and advises students if information is incorrect, notifies registrar’s office if students are to be removed from class rolls.
Essential Function	Yes
Percentage of Time	15

Job Duty	Assists instructors with textbook orders and coordinates with bookstore staff in placing textbook orders.
Essential Function	Yes
Percentage of Time	10

Job Duty	Responsible for taking and processing applications for advanced standing. Verifies information on application against their transcripts available on Banner. Approved applications are submitted to the Registrar’s Office and denials are sent a letter.
Essential Function	Yes
Percentage of Time	10

Job Duty	Responsible for processing undergraduate and graduate course proposals. Verifies and completes forms for all course changes, special topics and new course proposals. Submits forms for signatures from Department Chair, Academic Dean or Graduate School and send to Faculty Senate for approval.
Essential Function	Yes
Percentage of Time	5

Job Duty	Provides assistance and guidance to the department faculty and staff to ensure FERPA and scheduling compliance with federal, state, and University policies and procedures.
Essential Function	Yes
Percentage of Time	5

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive	No
Hazardous weather category	Non-Essential

Posting Detail Information

Number of Vacancies	1
Desired Start Date	07/01/2026
Job Open Date	05/27/2026
Job Close Date	07/15/2026
Open Until Filled	No
Special Instructions to Applicant	Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by July 15, 2026. The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities Click here to learn more about why you should work at USC.
Quicklink for Posting	https://uscjobs.sc.edu/postings/206968
EEO Statement	The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have at least a bachelor's degree in a job-related field and 2 or more years of job-related experience, which may be substituted by an equivalent combination of certification, training, education and/or experience?
- Yes
- No
* Rate your level of proficiency in using Microsoft Excel.
- Beginner
- Intermediate
- Proficient
- Expert
* Rate your level of proficiency in using Microsoft Powerpoint.
- Beginner
- Intermediate
- Proficient
- Expert
* Rate your level of proficiency in using Microsoft Outlook.
- Beginner
- Intermediate
- Proficient
- Expert
* Rate your level of proficiency in using Microsoft Word.
- Beginner
- Intermediate
- Proficient
- Expert

Applicant Documents

Required Documents

Resume
List of References and Contact Information

Optional Documents

Cover Letter
Other Supporting Documents

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Original Job Description