Student Services Coordinator

Edtech.com's Summary

University of South Carolina is hiring a Student Services Coordinator. The role involves supporting the First-Generation Center by advocating for first-generation students, assisting with event planning and execution, managing student networking initiatives, and supervising student employees. The Coordinator also acts as a liaison for operations, marketing, and communications within the Graduation and Retention Network.

Highlights

Assist with planning and coordinating event details, including management of RSVPs and event communications.
Serve as liaison between First-Generation Center and Graduation and Retention Network for operations and marketing.
Manage networking opportunities for first-generation students and develop partnerships to support their success.
Support student recruitment and retention efforts, including outreach and retention initiatives.
Supervise First-Generation Center student employees, including training, scheduling, and performance evaluation.
Co-advise the First-Generation Center Student Advisory Board to promote initiatives and improve student experience.
Required proficiency in Microsoft Office suite: Word, Excel, Access, Publisher, and PowerPoint.
Must hold a bachelor's degree in a related field and have at least one year of related experience or equivalent combination of education and experience.
Approved starting salary is $41,258 with a salary range of $41,258 to $61,887 annually.
Work standard hours from 8:30am to 5:00pm with occasional nights and weekends required.

Student Services Coordinator Full Description

Toggle navigation

Student Services Coordinator Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by October 17, 2025.

Posting Details

Posting Summary

Logo
Posting Number	STA00778PO25
Job Family	Student Enrichment
Job Function	Student Experience
USC Market Title	Student Experience Coordinator
Link to USC Market Title	https://uscjobs.sc.edu/titles/133982
Job Level	P1 - Professional
Business Title (Internal Title)	Student Services Coordinator
Campus	Columbia
Work County	Richland
College/Division	Division of Academic Affairs and Provost
Department	PROV Graduation and Retention Network
State Pay Band	5
Approved Starting Salary	$41,258
Advertised Salary Range	$41,258- $61,887
Location of Vacancy
Part/Full Time	Full Time
Hours per Week	37.5
Work Schedule	Standard hours for this position is 8:30am-5:00pm. Occasional nights and weekends will be required.
Basis	12 months
Job Search Category	Administrative

About USC

About University of South Carolina	From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary	The Student Services Coordinator supports the First-Generation Center (FGC) by acting as a resource and advocate for first-generation students. This position assists the Director and Assistant Director with event coverage, planning and execution. The Coordinator is responsible for managing student networking initiatives and contributing to student recruitment and retention efforts. Additionally, supervises FGC student employees and serves as the interdepartmental liaison for operations, marketing, and communications with the Graduation and Retention Network.
Job Related Minimum Required Education and Experience	Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials
Preferred Qualifications
Knowledge/Skills/Abilities	Strong organizational and management skills. Ability to communicate effectively and work independently. Ability to work with students in formal and informal capacities. Ability to multitask in a very busy and interactive student community. Ability to maintain productive working relationships with FGC faculty and staff, colleagues in University Housing, the Provost’s Office, and other campus departments. Working knowledge of MS operating system (Word, Excel, Access, Publisher, and PowerPoint). Ability to work on a flexible basis when activities fall outside of normal working hours, including nights and weekends.

Job Duties

Job Duty	Assists FGC Director and Assistant Director with planning and coordinating event details, including reserving event spaces and adding events to appropriate calendars using systems such as 25Live. Documents and tracks event RSVPs in Garnet Gate. Send event reminders and thank you correspondence. Provides coverage for FGC and University events, including but not limited to Open House, Orientation, Admitted Student Days.
Essential Function	Yes
Percentage of Time	20

Job Duty	Serves as the liaison with the Operations, Graphic Design, and Special Projects Coordinators in the Graduation and Retention Network to address FGC purchasing needs, marketing and outreach requests to promote FGC events, initiatives and student engagement.
Essential Function	Yes
Percentage of Time	15

Job Duty	Manages networking opportunities for first-generation students, faculty, staff, alumni and community partners to include lunches, dinners, coffee connections, etc. Researches networking opportunities and identify data driven best practices for first-generation college students that can be implemented at USC. Develops new partnerships and relationships to create opportunities for first-generation college students to enhance their networking skills.
Essential Function	Yes
Percentage of Time	20

Job Duty	Assists the FGC with retention initiatives and student outreach. Follows up with students regarding the drop for non-payment initiative, etc. and provides support in navigating various campus departments and resources to ensure student success. Coordinates and leads designated FGC programs, such as a first-gen section of Close Family Emerging Leaders Program.
Essential Function	Yes
Percentage of Time	20

Job Duty	Oversees the front desk and supervises student office assistants in Maxcy College. Responsible for selecting, training, developing and evaluating student employees’ performance, while fostering a positive and productive work environment. Develops the schedule for student employees and front desk coverage. Verifies and approves student employees’ timesheets weekly in HCM PeopleSoft. Maintains open and constructive communication, promptly identifying and objectively addressing any concerns or issues that arise. Identifies opportunities for student assistants to get involved in FGC events and initiatives, and professional development opportunities.
Essential Function	Yes
Percentage of Time	10

Job Duty	Co-advises the FGC Student Advisory Board with the Assistant Director. Collaborates with Student Advisory Board leaders to identify and implement strategies to promote FGC initiatives and improve the first-generation college student experience at USC.
Essential Function	Yes
Percentage of Time	15

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive	No
Hazardous weather category	Non-Essential

Posting Detail Information

Number of Vacancies	1
Desired Start Date	11/03/2025
Job Open Date	09/25/2025
Job Close Date	10/17/2025
Open Until Filled	No
Special Instructions to Applicant	Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. *We are only accepting applications submitted by* October 17, 2025.
Quicklink for Posting	https://uscjobs.sc.edu/postings/195415
EEO Statement	The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
* Are you willing to work outside of the normal business hours as required?
- Yes
- No
* Describe what you think excellent customer service in a higher education setting looks like.
(Open Ended Question)

Applicant Documents

Required Documents

Cover Letter
Resume

Optional Documents

List of References and Contact Information

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

Click 'OK' to keep your session active.

Original Job Description