Student Services Representative/Information Desk

🇺🇸 New York, NY

🕑 Full-Time

💰 $33K - $41K

💻 Academic Advising

🗓️ November 5th, 2025

Edtech.com's Summary

Touro University New York is hiring a Student Services Representative/Information Desk. The role involves greeting and assisting students and visitors, managing front desk operations, handling telephone communications, and providing administrative support to student service departments while maintaining professionalism and adapting to changing priorities.

Highlights

Greet, assist, and direct students and visitors professionally.
Answer, screen, and direct incoming telephone calls.
Provide administrative and clerical support to student services departments.
Prepare letters, process faxes, take and relay phone messages.
Enter and access student service system information.
Strong written and verbal communication skills required.
Proficiency with Microsoft Office Suite: Word, Excel, PowerPoint, Outlook.
Professional appearance and customer-oriented approach essential.
Salary range: $32,645 to $40,807 per year.
Position requires extensive sitting and standing, computer use, and ability to lift up to 5 lbs.

Student Services Representative/Information Desk Full Description

Overview:

Touro University invites applications for a full-time Receptionist/Administrative Assistant position for the Main Front Desk at our Main Campus while handling other administrative tasks. Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently In a fast paced environment, and have a passion for delivering exceptional care to students, faculty, staff and visitors.

Responsibilities:

Greet, assist and direct students and visitors in a professional and friendly manner.
Answer, screen, and direct incoming telephone calls.
Gain knowledge of the student services departments available in the Main Campus and serve as a source of information to students, faculty, staff and visitors. Organize the front desk area and ensure that this area is neat and presentable to visitors.
Processes incoming/outgoing faxes.
Take and relay phone messages.
Provide general administrative and clerical support to student service departments.
Prepare letters and documents as directed.
Access and enter information into the student service system.
Communicate professionally to all levels of management and adapt to changing priorities..Learn new software applications and adapt to updates and changes.
Perform other related duties as directed.

Qualifications:

Knowledge/Skills/Abilities

Strong written and verbal communication skills
Professional appearance
Pleasant demeanor
Proactive, reliable with strong planning and organization skills
Proofread grammar and punctuation with a high level of accuracy
Excellent data-entry skills and customer - oriented approach Is essential
Proficiency In Microsoft Office Suite Including Word, Excel, Power Point, & Outlook

Working Conditions

Extensive time sitting and standing
Extensive use of computers
Able to lift up to 5 lbs.

Maximum Salary: USD $40,807.00/Yr.

Minimum Salary: USD $32,645.00/Yr.

Original Job Description

Overview:

Responsibilities:

Greet, assist and direct students and visitors in a professional and friendly manner.
Answer, screen, and direct incoming telephone calls.
Gain knowledge of the student services departments available in the Main Campus and serve as a source of information to students, faculty, staff and visitors. Organize the front desk area and ensure that this area is neat and presentable to visitors.
Processes incoming/outgoing faxes.
Take and relay phone messages.
Provide general administrative and clerical support to student service departments.
Prepare letters and documents as directed.
Access and enter information into the student service system.
Communicate professionally to all levels of management and adapt to changing priorities..Learn new software applications and adapt to updates and changes.
Perform other related duties as directed.

Qualifications:

Knowledge/Skills/Abilities

Strong written and verbal communication skills
Professional appearance
Pleasant demeanor
Proactive, reliable with strong planning and organization skills
Proofread grammar and punctuation with a high level of accuracy
Excellent data-entry skills and customer - oriented approach Is essential
Proficiency In Microsoft Office Suite Including Word, Excel, Power Point, & Outlook