Student Services Specialist

🇺🇸 Hybrid - Chapel Hill, North Carolina 🕑 Full-Time 💰 $58K - $68K 💻 Academic Advising 🗓️ October 24th, 2026

Tableau

Edtech.com's Summary

The University of North Carolina at Chapel Hill is hiring a Student Services Specialist - Advanced. This role provides primary administrative and operational support for the department's undergraduate and graduate academic programs, coordinating recruitment, admissions, registration, scheduling, academic records, funding administration, and student communications while collaborating with faculty, leadership, and campus partners to ensure student success and program effectiveness.

Highlights

Manage student recruitment, admissions, registration, scheduling, funding, academic records, and communications.
Serve as the main contact point for students and coordinate with faculty, the Registrar, Graduate School, and other campus units.
Develop expertise in university and Graduate School policies, program administration, student records management, and funding processes.
Utilize software and systems such as ConnectCarolina, PeopleSoft, Online Syllabus Manager (OSM), Online Learning Contract Manager (OLCM), 25Live, WordPress, Tableau, GradStar, and Slate.
Support undergraduate and graduate students, including graduate funding administration and student services operations.
Interpret and communicate institutional policies and procedures to students, faculty, and staff.
Collaborate with faculty and leadership to support graduate education initiatives and student success.
Minimum requirement: Bachelor’s degree or equivalent training and experience from accredited institutions.
Full-time permanent position with a salary range of $58,000-$68,000, classified as NC08 / GN12.
Position includes occasional weekend hours and potential for hybrid/work from home arrangements.