University of North Carolina at Chapel Hill
Student Services Support Specialist
🇺🇸 Chapel Hill, NC
🕑 Temporary
💰 $20 - $22 per Hour
💻 Customer Support
🗓️ August 29th, 2025
Edtech.com's Summary
- Provide in-person front desk and back-office support in the Office of Scholarships and Student Aid.
- Assist students and families with navigating the financial aid application process.
- Apply federal, state, and institutional guidelines to financial aid situations.
- Communicate with other university departments such as Student Accounts and University Registrar.
- Recommend service improvements and specific messaging strategies based on student interactions.
- Required to work full-time, 40 hours per week, Monday through Friday, 8:00 AM to 5:00 PM.
- Compensation ranges from $20.00 to $22.00 per hour.
- Bachelor’s degree or equivalent combination of training and experience required.
- Must possess excellent oral and written communication skills and experience in a high-volume, high-quality service environment.
- Preferred qualifications include experience in higher education settings, especially in financial aid or student services.
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