Old Dominion University logo

Old Dominion University

Student Success Advisor

🇺🇸 Remote - US 🕑 Full-Time 💰 TBD 💻 Academic Advising 🗓️ January 17th, 2026
Canvas Salesforce

Edtech.com's Summary

Old Dominion University is hiring a Student Success Advisor. The advisor provides proactive academic advising and coaching for ODUGlobal students from matriculation through graduation, guiding degree planning, supporting course registration, and connecting students with resources to enhance persistence and retention. The role operates fully online, using data-driven strategies and communication to improve student engagement and contribute to enrollment, retention, and graduation goals.

Highlights

  • Provide academic advising and coaching to ODUGlobal students from start to graduation.

  • Develop academic plans, support course registration, and address barriers to student progress.

  • Conduct advising entirely in an online environment using IT collaboration tools such as MS Teams, Zoom, MS Outlook, SharePoint, MS Office, Canvas, Salesforce/Education Cloud, and Banner SIS.

  • Monitor students' academic progress and implement targeted interventions.

  • Master’s degree in higher education or related field required; relevant experience in student services and academic advising may be considered.

  • Preferred experience includes academic advising in higher education, especially online, and familiarity with student services functions like admissions and financial aid.

  • Work remotely in a distributed team environment with a traditional 40-hour workweek; employer provides computer equipment, employee is responsible for internet.

  • Position contributes to ODUGlobal's enrollment, retention, and graduation objectives using proactive, data-driven approaches.

  • Final candidate must complete a criminal background check.

  • Required application materials include a resume and cover letter.