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Purdue University

Student Success Coach

🇺🇸 Hammond, Indiana 🕑 Full-Time 💰 $50K 💻 Academic Advising 🗓️ October 11th, 2026

Edtech.com's Summary

Purdue University is hiring a Student Success Coach to provide individual student advocacy on academic performance, college-life navigation, and resource referrals for Purdue University Northwest's University College. The role partners with academic advising to build a consistent, transparent support system that promotes student success and completion. The coach reports to the Associate Director of Student Success and Retention and also serves on the Readmission Student Support Team.

Highlights
  • Meet with students to assess support needs, create individualized action plans, and run recurring progress appointments.
  • Plan and facilitate student engagement events throughout the semester.
  • Reach at-risk student populations through targeted outreach with campus resources and Care Teams.
  • Promote use of the Student Success Hub to address complex student needs.
  • Monitor progress for readmitted students to help them regain good academic standing.
  • Support students with time management, resource use, and goal setting alongside University College staff.
  • Bachelor's degree in higher education, student affairs, or a related field such as social work, counseling, or education, with a master's preferred.
  • 3+ years of professional experience in academic advising or retention, with public higher education experience preferred.
  • Salary up to $50,000 with full benefits, 15 vacation days in year one, 10 paid holidays, and a 10% university retirement contribution.
  • On-campus role with occasional travel to the Westville campus and possible evening and weekend hours.

Student Success Coach Full Description

Overview of Student Success Coach
Purdue University Northwest's University College is seeking a Student Success Coach to join their team. The primary purpose of the Student Success Coach is to provide individual, appreciative, and transformational student advocacy on matters such as academic performance, college-life navigation, and resource referrals. The services of The Student Success Coach will collaborate with academic advising to provide a committed, consistent, and transparent support system for students. The Success Coach will report to the Associate Director of Student Success and Retention to create community and facilitate student success and completion within University College at PNW.
This position works primarily on our Hammond, IN campus; however, may have occasional travel to our Westville, IN campus. This position does have the opportunity for a flexible work schedule in the summer months, but does require a strong on-campus presence.
Salary:
Up to $50,000

Duties and Responsibilities of Student Success Coach
  • Meet with students to assess support needs, create individualized action plans, and conduct recurring appointments to monitor academic progress and ensure follow-through on success strategies.
  • Plan and facilitate various student engagement events throughout the semester.
  • Identify and engage at-risk populations through targeted outreach, partnering with campus resources and Care Teams to address complex student needs and promote use of the Student Success Hub.
  • Serve as a member of the Readmission Student Support Team by monitoring student progress, providing timely updates, and collaborating with the Student Success Hub to support students in achieving reinstatement to good academic standing.
  • Collaborate with University College staff in supporting students with action plan items such as time management, resource utilization, and goal setting.

Benefits of Student Success Coach
  • Full benefits – Medical, Dental, Vision, Short Term Disability, Retirement, Life Insurance and more
  • Accrue 15 days’ vacation your first year, then 22 days’ vacation your 2nd year plus rollover
  • University contribution of 10% to retirement (3 year waiting period)
  • University contributions to Health Savings Account
  • Plus a chance to earn more through participating in University Wellness Initiatives
  • 10 paid holidays
  • Employee Wellness Programs
  • Paid Parental Leave after one year of service
  • Tuition remission for you, your spouse and dependent children at any Purdue campus
For more information on our excellent benefit package, please visit: https://www.pnw.edu/human-resources/benefits/

Education of Student Success Coach
  • Bachelor’s degree in higher education, student affairs, or related field (e.g., social work, counseling, education)
  • Master’s degree in higher education or related field preferred
Experience of Student Success Coach
  • Minimum of 3 years of professional work experience in an academic advising and/or retention-related position
  • Experience in public higher education, preferred
Core Competencies of Student Success Coach
  • Ability to learn, understand, interpret and relay the full range of student services available, including enrollment services, academic policies & procedures of PNW and associated federal & state regulations
  • Ability to prioritize and meet deadlines
  • Ability to work in a fast-paced environment
  • Possess excellent written, verbal, organizational, and time management skills
  • Adapt to changes and willingness to learn new things
  • Initiate and maintain professional relationships with diverse groups & sensitivity to the needs of students
  • May have to work evening & weekend hours
  • Strong interpersonal and human relations skills and the ability to maintain confidentiality is essential

Additional Information
Purdue will not sponsor employment authorization for this position
Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.
Purdue University Northwest is an equal opportunity/equal access university.
FLSA Status: Exempt