Student Success Coach and Academic Advisor at University of Hartford

Edtech.com's Summary

University of Hartford is hiring a Student Success Coach and Academic Advisor. The role involves supporting first- and second-year students through evidence-based retention programs, academic advising, and first-year experience curriculum while collaborating with internal and external partners to promote student persistence and success.

Highlights

Implements programs to support student success, retention, and persistence.
Advises and coaches approximately 140-160 first- and second-year students, focusing on academic progress and personal adjustment.
Delivers 4-6 sections of the First-Year Experience course annually, promoting student engagement and academic skills.
Utilizes early alert and advising systems to monitor student progress and interventions.
Develops course schedules for new students and addresses transitional needs before semesters.
Collaborates across departments to coordinate student services and supports the University's diversity, equity, and inclusion mission.
Requires a Bachelor's degree and ability to work effectively with diverse groups.
Reports to the Associate Director of Student Success.
Starting salary ranges between $45,868 and $51,000 depending on experience.
Works full-time (40 hours per week) with a 52-week work year.

Student Success Coach and Academic Advisor Full Description

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Position Details

Position Information

Position Title	Student Success Coach and Academic Advisor
FLSA Classification	EX
Reports to	Associate Director of Student Success
Salary Range	G
Weeks Per Year	52
Work Week	40 hours (minimum)
Position Summary	Assumes responsibility for promoting a positive and successful experience for first‑ and second-year students in support of student retention and graduation initiatives. Provides support for evidence‑based retention programming, advising, and first‑year experience curriculum. Contributes to department‑level committees focused on student success initiatives, academic advising systems, and data‑informed decision‑making. All duties are performed in full support of the University’s mission, with a strong commitment to diversity, equity, and inclusion, recognizing that the effective execution of these responsibilities is central to student learning, persistence, and success.
Hiring Range	Starting salary is budgeted between $45,868.00 and $51,000, depending upon experience

Key Responsibilities

Key Responsibilities	Student Success Initiatives Implements intentional, evidence‑based programs, policies, and procedures designed to support student success, retention, and persistence. Assists with short‑ and long‑range planning for student retention initiatives, with an emphasis on first‑year student transition and sustained success beyond the first year. Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions. Collaborates with internal and external partners to execute and continuously improve student success initiatives. Academic Advising and Coaching Advises and coaches a caseload of approximately 140-160 first‑ and second-year students through their transition to the University. Ensures second-year students successfully transition to a faculty advisor within their major or program. Supports and monitors students’ academic progress, personal and social adjustment, major requirements, and success strategies. Advises students on course selection and assists with course registration processes. Proactively identifies and supports at‑risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges. Empowers students to develop self‑advocacy skills and build a foundation for long‑term academic and personal success. Early Alert Systems and Data Integrity Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions. Maintains accurate and timely student records while adhering to data integrity and confidentiality standards. Uses student data to inform advising strategies, outreach efforts, and program improvements. First‑Year Experience Curriculum and Instruction Delivers first‑year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies. Instructs 4–6 sections of the First‑Year Experience course each academic year. Supports students’ holistic development by promoting campus engagement, resource awareness, and academic skill development. Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback. University Programs and Enrollment Support Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives. Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations. Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs. Collaboration and Service Delivery Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic experience. Supports the University’s high-touch service model by responding to student and parent inquiries, processing paperwork and registrations, and serving as a liaison to other campus departments. May serve on University‑wide committees as assigned to advance institutional student success priorities. Perform other related duties as assigned in support of the Center for Student Success and University goals.

Student Success Initiatives

Implements intentional, evidence‑based programs, policies, and procedures designed to support student success, retention, and persistence.
Assists with short‑ and long‑range planning for student retention initiatives, with an emphasis on first‑year student transition and sustained success beyond the first year.
Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions.
Collaborates with internal and external partners to execute and continuously improve student success initiatives.

Academic Advising and Coaching

Advises and coaches a caseload of approximately 140-160 first‑ and second-year students through their transition to the University.
Ensures second-year students successfully transition to a faculty advisor within their major or program.
Supports and monitors students’ academic progress, personal and social adjustment, major requirements, and success strategies.
Advises students on course selection and assists with course registration processes.
Proactively identifies and supports at‑risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges.
Empowers students to develop self‑advocacy skills and build a foundation for long‑term academic and personal success.

Early Alert Systems and Data Integrity

Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions.
Maintains accurate and timely student records while adhering to data integrity and confidentiality standards.
Uses student data to inform advising strategies, outreach efforts, and program improvements.

First‑Year Experience Curriculum and Instruction

Delivers first‑year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies.
Instructs 4–6 sections of the First‑Year Experience course each academic year.
Supports students’ holistic development by promoting campus engagement, resource awareness, and academic skill development.
Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback.

University Programs and Enrollment Support

Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives.
Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations.
Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs.

Collaboration and Service Delivery

Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic experience.
Supports the University’s high-touch service model by responding to student and parent inquiries, processing paperwork and registrations, and serving as a liaison to other campus departments.
May serve on University‑wide committees as assigned to advance institutional student success priorities.

Perform other related duties as assigned in support of the Center for Student Success and University goals.

Posting Detail Information

Posting Number	PS1263P
Working Conditions	Normal office situtation.
Education	Bachelor’s Degree Required
Physical Effort	Typically sitting at a desk or table. Light lifting or carrying, 25lbs or less.
Special Skills	The ability to work effectively with diverse groups.
Desired Start Date
Position End Date (if temporary)
Close Date
Open Until Filled	Yes
Special Instructions Summary
Quick Link for Internal Postings	https://hartford.peopleadmin.com/postings/8048

Supplemental Questions

Required fields are indicated with an asterisk (*).

What is the highest level of education attained?
- GED
- High School Diploma
- Technical School, Certification or Apprenticeship
- Associates Degree
- Bachelors Degree
- Masters Degree
- Knowledge of a highly advanced professional discipline. (e.g., Ph.D, M.D., J.D., or equivalent doctoral degree required.)
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Documents Needed to Apply

Required Documents

Optional Documents

Resume
Cover Letter
Letter of Recommendation - Staff
Statement on Inclusive Excellence and Belonging

200 Bloomfield Avenue West Hartford, CT 06117

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Student Success Coach and Academic Advisor

Edtech.com's Summary

Student Success Coach and Academic Advisor Full Description

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