Student Success Coach and Academic Advisor

Edtech.com's Summary

University of Hartford is hiring a Student Success Coach and Academic Advisor. The role involves supporting first- and second-year students' success by implementing evidence-based retention programs, advising on academic progress and course selection, and delivering first-year experience curriculum. The position also requires collaboration with university departments to monitor student data and promote student persistence and graduation.

Highlights

Implement evidence-based student success and retention initiatives, focusing on first-year transition and ongoing academic persistence.
Advise and coach approximately 140-160 first- and second-year students, supporting academic progress and personal development.
Deliver 4-6 sections of first-year experience courses annually, guiding student engagement and skill development.
Use early alert and advising systems to track appointments, academic alerts, and interventions, maintaining data integrity and confidentiality.
Develop and adjust fall course schedules for new students based on degree requirements and student needs.
Collaborate across university departments to enhance coordinated academic support and respond to student and parent inquiries.
Participate in enrollment events, orientation, and institutional committees related to student success.
Requires a Bachelor's degree and ability to work effectively with diverse groups.
Reports to the Associate Director of Student Success; budgeted salary range is $45,868 to $51,000 depending on experience.
Full-time position with a minimum 40-hour work week, operating year-round (52 weeks).

Student Success Coach and Academic Advisor Full Description

Toggle navigation

Student Success Coach and Academic Advisor Bookmark this Posting Print Preview | Apply for this Job

Position Details

Position Information

Position Title	Student Success Coach and Academic Advisor
FLSA Classification	EX
Reports to	Associate Director of Student Success
Salary Range	G
Weeks Per Year	52
Work Week	40 hours (minimum)
Position Summary	Assumes responsibility for promoting a positive and successful experience for first‑ and second-year students in support of student retention and graduation initiatives. Provides support for evidence‑based retention programming, advising, and first‑year experience curriculum. Contributes to department‑level committees focused on student success initiatives, academic advising systems, and data‑informed decision‑making. All duties are performed in full support of the University’s mission, with a strong commitment to diversity, equity, and inclusion, recognizing that the effective execution of these responsibilities is central to student learning, persistence, and success.
Hiring Range	Budgeted salary is $45,868 to $51,000, depending upon experience

Key Responsibilities

Key Responsibilities	Student Success Initiatives Implements intentional, evidence‑based programs, policies, and procedures designed to support student success, retention, and persistence. Assists with short‑ and long‑range planning for student retention initiatives, with an emphasis on first‑year student transition and sustained success beyond the first year. Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions. Collaborates with internal and external partners to execute and continuously improve student success initiatives. Academic Advising and Coaching Advises and coaches a caseload of approximately 140-160 first‑ and second-year students through their transition to the University. Ensures second-year students successfully transition to a faculty advisor within their major or program. Supports and monitors students’ academic progress, personal and social adjustment, major requirements, and success strategies. Advises students on course selection and assists with course registration processes. Proactively identifies and supports at‑risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges. Empowers students to develop self‑advocacy skills and build a foundation for long‑term academic and personal success. Early Alert Systems and Data Integrity Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions. Maintains accurate and timely student records while adhering to data integrity and confidentiality standards. Uses student data to inform advising strategies, outreach efforts, and program improvements. First‑Year Experience Curriculum and Instruction Delivers first‑year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies. Instructs 4–6 sections of the First‑Year Experience course each academic year. Supports students’ holistic development by promoting campus engagement, resource awareness, and academic skill development. Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback. University Programs and Enrollment Support Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives. Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations. Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs. Collaboration and Service Delivery Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic experience. Supports the University’s high-touch service model by responding to student and parent inquiries, processing paperwork and registrations, and serving as a liaison to other campus departments. May serve on University‑wide committees as assigned to advance institutional student success priorities. Perform other related duties as assigned in support of the Center for Student Success and University goals.

Student Success Initiatives

Implements intentional, evidence‑based programs, policies, and procedures designed to support student success, retention, and persistence.
Assists with short‑ and long‑range planning for student retention initiatives, with an emphasis on first‑year student transition and sustained success beyond the first year.
Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions.
Collaborates with internal and external partners to execute and continuously improve student success initiatives.

Academic Advising and Coaching

Advises and coaches a caseload of approximately 140-160 first‑ and second-year students through their transition to the University.
Ensures second-year students successfully transition to a faculty advisor within their major or program.
Supports and monitors students’ academic progress, personal and social adjustment, major requirements, and success strategies.
Advises students on course selection and assists with course registration processes.
Proactively identifies and supports at‑risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges.
Empowers students to develop self‑advocacy skills and build a foundation for long‑term academic and personal success.

Early Alert Systems and Data Integrity

Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions.
Maintains accurate and timely student records while adhering to data integrity and confidentiality standards.
Uses student data to inform advising strategies, outreach efforts, and program improvements.

First‑Year Experience Curriculum and Instruction

Delivers first‑year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies.
Instructs 4–6 sections of the First‑Year Experience course each academic year.
Supports students’ holistic development by promoting campus engagement, resource awareness, and academic skill development.
Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback.

University Programs and Enrollment Support

Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives.
Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations.
Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs.

Collaboration and Service Delivery

Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic experience.
Supports the University’s high-touch service model by responding to student and parent inquiries, processing paperwork and registrations, and serving as a liaison to other campus departments.
May serve on University‑wide committees as assigned to advance institutional student success priorities.

Perform other related duties as assigned in support of the Center for Student Success and University goals.

Posting Detail Information

Posting Number	PS1209P
Working Conditions	Normal office situtation.
Education	Bachelor’s Degree Required
Physical Effort	Typically sitting at a desk or table. Light lifting or carrying, 25lbs or less.
Special Skills	The ability to work effectively with diverse groups.
Desired Start Date
Position End Date (if temporary)
Close Date
Open Until Filled	Yes
Special Instructions Summary
Quick Link for Internal Postings	https://hartford.peopleadmin.com/postings/7805

Supplemental Questions

Required fields are indicated with an asterisk (*).

What is the highest level of education attained?
- GED
- High School Diploma
- Technical School, Certification or Apprenticeship
- Associates Degree
- Bachelors Degree
- Masters Degree
- Knowledge of a highly advanced professional discipline. (e.g., Ph.D, M.D., J.D., or equivalent doctoral degree required.)
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Documents Needed to Apply

Required Documents

Optional Documents

Resume
Cover Letter
Letter of Recommendation - Staff
Statement on Inclusive Excellence and Belonging

200 Bloomfield Avenue West Hartford, CT 06117

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

Click 'OK' to keep your session active.

Original Job Description

Toggle navigation

Student Success Coach and Academic Advisor Bookmark this Posting Print Preview | Apply for this Job

Position Details

Position Information

Position Title	Student Success Coach and Academic Advisor
FLSA Classification	EX
Reports to	Associate Director of Student Success
Salary Range	G
Weeks Per Year	52
Work Week	40 hours (minimum)
Position Summary	Assumes responsibility for promoting a positive and successful experience for first‑ and second-year students in support of student retention and graduation initiatives. Provides support for evidence‑based retention programming, advising, and first‑year experience curriculum. Contributes to department‑level committees focused on student success initiatives, academic advising systems, and data‑informed decision‑making. All duties are performed in full support of the University’s mission, with a strong commitment to diversity, equity, and inclusion, recognizing that the effective execution of these responsibilities is central to student learning, persistence, and success.
Hiring Range	Budgeted salary is $45,868 to $51,000, depending upon experience

Key Responsibilities

Student Success Initiatives

Implements intentional, evidence‑based programs, policies, and procedures designed to support student success, retention, and persistence.
Assists with short‑ and long‑range planning for student retention initiatives, with an emphasis on first‑year student transition and sustained success beyond the first year.
Actively participates in departmental committees focused on student retention programs, advising technologies, data analysis, or other critical student success functions.
Collaborates with internal and external partners to execute and continuously improve student success initiatives.

Academic Advising and Coaching

Advises and coaches a caseload of approximately 140-160 first‑ and second-year students through their transition to the University.
Ensures second-year students successfully transition to a faculty advisor within their major or program.
Supports and monitors students’ academic progress, personal and social adjustment, major requirements, and success strategies.
Advises students on course selection and assists with course registration processes.
Proactively identifies and supports at‑risk students, connecting them with appropriate University resources and offices to address academic, personal, and social challenges.
Empowers students to develop self‑advocacy skills and build a foundation for long‑term academic and personal success.

Early Alert Systems and Data Integrity

Utilizes the full functionality of the early alert and advising systems to document student appointments, degree progression, academic alerts, progress surveys, and interventions.
Maintains accurate and timely student records while adhering to data integrity and confidentiality standards.
Uses student data to inform advising strategies, outreach efforts, and program improvements.

First‑Year Experience Curriculum and Instruction

Delivers first‑year experience course curriculum, including learning outcomes, mandatory classroom activities, and assessment strategies.
Instructs 4–6 sections of the First‑Year Experience course each academic year.
Supports students’ holistic development by promoting campus engagement, resource awareness, and academic skill development.
Serves as a resource to students and advisors both inside and outside the classroom, providing accurate and timely information and feedback.

University Programs and Enrollment Support

Actively participates in enrollment events and programs, orientation activities, and fall opening initiatives.
Develops fall course schedule for new students based on degree requirements, student needs and accommodations, and student interests; continually adjusts schedules through the summer and academic year as needed and according to institutional regulations.
Connects with students and families in advance of the semester to address questions related to course schedules, locations, textbooks, or other transitional needs.

Collaboration and Service Delivery

Establishes, cultivates, and maintains effective working relationships across the University of Hartford to support a positive and coordinated academic experience.
Supports the University’s high-touch service model by responding to student and parent inquiries, processing paperwork and registrations, and serving as a liaison to other campus departments.
May serve on University‑wide committees as assigned to advance institutional student success priorities.

Perform other related duties as assigned in support of the Center for Student Success and University goals.

Posting Detail Information

Posting Number	PS1209P
Working Conditions	Normal office situtation.
Education	Bachelor’s Degree Required
Physical Effort	Typically sitting at a desk or table. Light lifting or carrying, 25lbs or less.
Special Skills	The ability to work effectively with diverse groups.
Desired Start Date
Position End Date (if temporary)
Close Date
Open Until Filled	Yes
Special Instructions Summary
Quick Link for Internal Postings	https://hartford.peopleadmin.com/postings/7805

Supplemental Questions

Required fields are indicated with an asterisk (*).

What is the highest level of education attained?
- GED
- High School Diploma
- Technical School, Certification or Apprenticeship
- Associates Degree
- Bachelors Degree
- Masters Degree
- Knowledge of a highly advanced professional discipline. (e.g., Ph.D, M.D., J.D., or equivalent doctoral degree required.)
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other

Documents Needed to Apply

Required Documents

Optional Documents

Resume
Cover Letter
Letter of Recommendation - Staff
Statement on Inclusive Excellence and Belonging

200 Bloomfield Avenue West Hartford, CT 06117

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

Click 'OK' to keep your session active.

Let me find your next job.

Thanks - you're signed up.

Student Success Coach and Academic Advisor

Edtech.com's Summary

Student Success Coach and Academic Advisor Full Description

Senior Academic Counselor

Career Advisor Associate

Interim Assistant Director, Student Affairs & First-Year Experience

Senior Student Academic Success Specialist - 3 positions

Student Engagement and Community Specialist (MSAI)

Student Success Coach and Academic Advisor

Edtech.com's Summary

Student Success Coach and Academic Advisor Full Description

Senior Academic Counselor

Career Advisor Associate

​Interim Assistant Director, Student Affairs & First-Year Experience​

Senior Student Academic Success Specialist - 3 positions

Student Engagement and Community Specialist (MSAI)

Interim Assistant Director, Student Affairs & First-Year Experience