Edtech.com's Summary

Savannah College of Art and Design is hiring a Student Support Manager for its Student Services Administration team at SCAD Savannah. The role is the central coordinator for student support initiatives, case management operations, assessment, and reporting. It works closely with the dean of students and student success leadership.

Highlights

Coordinate meetings and follow-ups for students of concern with the dean of students, the director of student support, and the associate vice president for student success.
Maintain confidential documentation of student cases and monitor case follow-up, alternative attendance requests, and missing student reporting workflows.
Coordinate cross-functional initiatives that promote student wellbeing, retention, and success.
Serve as the first point of contact for students, families, and SCAD employees, managing email and phone communications for the office of the dean of students.
Develop and maintain systems that support student success efforts, and analyze trends and outcomes for reporting and assessment.
Process purchase requisitions and approvals and plan departmental meetings, including agendas, setup, A/V, and catering.
Train, schedule, and manage Mind Spa staff and oversee the on-call manager schedule and weekly duty schedule.
Bachelor’s degree and at least three years of related experience; travel is under 10%.

Student Support Manager Full Description

Student Support Manager

Student Services Administration, Savannah College of Art and Design | Savannah, GA | Full-time, Staff | Job ID 502662

About the Role

As a student support manager, you will serve as the central coordinator for student support initiatives, case management operations, department projects, assessment activities, reporting, and cross-functional collaboration. You will also develop and maintain systems that support student success efforts and operational processes, analyze trends and outcomes, and ensure departmental priorities are met.

Responsibilities

Coordinate and schedule meetings and follow-ups for students of concern with the dean of students, the director of student support, and the associate vice president for student success.
Maintain accurate documentation of student cases and ensure confidentiality in all communications and records.
Coordinate cross-functional initiatives that promote student wellbeing, retention, and success.
Work closely with department leadership and other Savannah-based partners to coordinate student support initiatives.
Monitor student support workflows, case follow-up processes, alternative attendance requests, and missing student reporting procedures.
Manage email and phone communications with the office of the dean of students and serve as the first point of contact for students, families, and SCAD employees.
Handle accounting responsibilities such as processing purchase requisitions and securing approvals.
Assist with planning departmental meetings, including agenda prep, research for department leadership, room and setup arrangements, A/V and catering coordination, and recording meeting notes.
Train, schedule, and manage Mind Spa staff.
Oversee the on-call manager schedule, including sending the weekly duty schedule.

Qualifications

Bachelor’s degree.
At least three years of related experience and training, or an equivalent combination of education and experience.
Strong written and verbal skills, a keen attention to detail, and excellent organizational skills.

Notes

Travel required: less than 10%. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m.; employees may be assigned to other workdays and/or hours, including weekends and evenings.

Let me find your next job.

Thanks - you're signed up.

Student Support Manager

Edtech.com's Summary

Student Support Manager Full Description

Associate Registrar

UConn Hartford Student Activities Coordinator

Student Engagement and Community Specialist

Specialist, Summer Session and Visiting Programs

Assistant Director, Short-Term Summer and Study Abroad