Wytheville Community College
Student Support Services Outreach Advisor
🇺🇸 Wythe, VA
🕑 Full-Time
💰 $44K
💻 Academic Advising
🗓️ December 16th, 2025
Edtech.com's Summary
Wytheville Community College is hiring a Student Support Services Outreach Advisor. The advisor assists low-income, first-generation college students with course registration, financial literacy, career information, FAFSA completion, and develops educational workshops while managing administrative tasks and program communications.
Highlights
- Assist students with course selection, registration, financial aid, scholarships, transfer processes, and career/internship information.
- Develop and facilitate informational workshops for program participants.
- Help students complete online FAFSA applications.
- Maintain documentation and generate reports from the Student Support Services database.
- Handle office management tasks including filing, answering phones, ordering supplies, and purchasing with the Virginia Purchasing card.
- Conduct recruitment presentations in orientation and other classes as requested.
- Coordinate academic enrichment activities and events.
- Produce monthly program newsletters and calendars.
- Requires knowledge of Federal Financial Aid processes, financial literacy, state purchasing card regulations, and student database systems.
- Bachelor’s degree in Human Services, Social Work, Adult Education, or related field and experience in academic advising, financial aid assistance, and workshop facilitation.
Student Support Services Outreach Advisor Full Description
Student Support Services Outreach Advisor
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Student Support Services Outreach Advisor
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Nonexempt
Pay Band | 04
Position Number | 288R0089
Agency | Wytheville Community College
Division | Wytheville Community College (Div)
Work Location | Wythe - 197
Hiring Range | Minimum $44,192
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Wytheville Community College is open from 8 am-5 pm, Monday-Friday. Some weekend or evening hours may be required occasionally.
Sensitive Position | No
Job Description
The mission of Wytheville Community College is to provide a quality, comprehensive education for the citizens of the counties of Bland, Carroll, Grayson, Smyth, and Wythe and the city of Galax. To achieve this mission and to fulfill its role as an educational leader and partner, Wytheville Community College commits to a student-centered environment by: providing programs and courses in occupational-technical education, college transfer education, general education, developmental education, distance education, continuing education, and workforce development; utilizing a broad range of instructional technologies, methods, materials, and facilities that are designed to meet the diverse needs of students; offering a supportive, comprehensive program of student development services that contribute to student persistence, success, and citizenship; fueling regional and state economic development by forging partnerships with businesses, industries, public agencies, civic groups, public schools, and other institutions of higher education not only within the service region but throughout the Commonwealth; promoting Appalachian Culture and cultural opportunities of Southwest Virginia; promoting accessibility; promoting accessibility and affordability; and ensuring quality in all programs and services.
Wytheville Community College is seeking a Student Support Services (SSS) Outreach Advisor. This position is federally funded and works with low-income, first-generation college students. The position is housed on the Wytheville campus with occasional work at off-campus sites. The responsibilities include but are not limited to the following: Assisting participants with course selection and registration, financial literacy information, transfer process, career and internship information, and completing Financial Aid and scholarship applications; Developing and facilitating informational workshops to program participants; Assisting students in completing the online FAFSA form; Inputting documentation and generating reports from the Student Support Services database; Office Management such as maintaining files, answering phones, and ordering supplies; Purchasing with the Commonwealth of Virginia Purchasing card and completion of monthly reconcilement reports; Conducting SSS recruitment presentations in Orientation classes and other classes when requested; Assisting with the coordination of academic enrichment activities and events; and Generating a monthly SSS program newsletter and calendar.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Bachelor’s degree from an accredited college in Human Services, Social Work, Adult Education or a related field; Experience providing assistance with academic advising and course selection, completing financial aid and scholarship applications, and transfer processes; Knowledge of Federal Financial Aid processes, financial literacy activities, and related services for low-income, first-generation college students; Ability to engage, provide support to, and motivate students; Experience in facilitating educational workshops; Experience with state of Virginia Purchasing card and regulations or similar card; Knowledge of student data base systems; Ability to relate to a diverse student population; Experience maintaining confidential files/records; Ability to perform accurate and timely data entry; Excellent oral and written skills; and Proven record of excellent customer service skills and demonstrated professionalism.
Additional Considerations | Experience working in a TRiO program; and Experience working in Higher Education.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | May be required to travel to other WCC off-site locations or for training. Occasional overnight travel required.
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Nonexempt
Pay Band | 04
Position Number | 288R0089
Agency | Wytheville Community College
Division | Wytheville Community College (Div)
Work Location | Wythe - 197
Hiring Range | Minimum $44,192
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Wytheville Community College is open from 8 am-5 pm, Monday-Friday. Some weekend or evening hours may be required occasionally.
Sensitive Position | No
Job Description
The mission of Wytheville Community College is to provide a quality, comprehensive education for the citizens of the counties of Bland, Carroll, Grayson, Smyth, and Wythe and the city of Galax. To achieve this mission and to fulfill its role as an educational leader and partner, Wytheville Community College commits to a student-centered environment by: providing programs and courses in occupational-technical education, college transfer education, general education, developmental education, distance education, continuing education, and workforce development; utilizing a broad range of instructional technologies, methods, materials, and facilities that are designed to meet the diverse needs of students; offering a supportive, comprehensive program of student development services that contribute to student persistence, success, and citizenship; fueling regional and state economic development by forging partnerships with businesses, industries, public agencies, civic groups, public schools, and other institutions of higher education not only within the service region but throughout the Commonwealth; promoting Appalachian Culture and cultural opportunities of Southwest Virginia; promoting accessibility; promoting accessibility and affordability; and ensuring quality in all programs and services.
Wytheville Community College is seeking a Student Support Services (SSS) Outreach Advisor. This position is federally funded and works with low-income, first-generation college students. The position is housed on the Wytheville campus with occasional work at off-campus sites. The responsibilities include but are not limited to the following: Assisting participants with course selection and registration, financial literacy information, transfer process, career and internship information, and completing Financial Aid and scholarship applications; Developing and facilitating informational workshops to program participants; Assisting students in completing the online FAFSA form; Inputting documentation and generating reports from the Student Support Services database; Office Management such as maintaining files, answering phones, and ordering supplies; Purchasing with the Commonwealth of Virginia Purchasing card and completion of monthly reconcilement reports; Conducting SSS recruitment presentations in Orientation classes and other classes when requested; Assisting with the coordination of academic enrichment activities and events; and Generating a monthly SSS program newsletter and calendar.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Bachelor’s degree from an accredited college in Human Services, Social Work, Adult Education or a related field; Experience providing assistance with academic advising and course selection, completing financial aid and scholarship applications, and transfer processes; Knowledge of Federal Financial Aid processes, financial literacy activities, and related services for low-income, first-generation college students; Ability to engage, provide support to, and motivate students; Experience in facilitating educational workshops; Experience with state of Virginia Purchasing card and regulations or similar card; Knowledge of student data base systems; Ability to relate to a diverse student population; Experience maintaining confidential files/records; Ability to perform accurate and timely data entry; Excellent oral and written skills; and Proven record of excellent customer service skills and demonstrated professionalism.
Additional Considerations | Experience working in a TRiO program; and Experience working in Higher Education.
Operation of a State Vehicle | Yes
Supervises Employees | No
Required Travel | May be required to travel to other WCC off-site locations or for training. Occasional overnight travel required.
Posting Detail Information
Posting Number | CLS_4195P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 12/10/2025
Job Close Date | 01/02/2026
Open Until Filled |
Agency Website | www.wcc.vccs.edu
Contact Name | Malinda Poole Eversole
Email | HR@wcc.vccs.edu
Phone Number | (276) 223-4869
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/91265
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 12/10/2025
Job Close Date | 01/02/2026
Open Until Filled |
Agency Website | www.wcc.vccs.edu
Contact Name | Malinda Poole Eversole
Email | HR@wcc.vccs.edu
Phone Number | (276) 223-4869
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/91265
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
- Unofficial Transcripts
Optional Documents
- Other Document
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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