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Hazard Community and Technical College

Student Support Specialist I (Dual Credit Navigator)

🇺🇸 Hazard, Kentucky 🕑 Full-Time 💰 $32K 💻 Academic Advising 🗓️ August 25th, 2026
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Edtech.com's Summary

Hazard Community & Technical College is hiring a Student Support Specialist I. The role involves providing admissions information and academic and career counseling to prospective and dual-enrolled students, facilitating communication between the college and students, and conducting community outreach across several area high schools and technology centers.

Highlights
  • Provide admissions and academic counseling to dual-enrolled high school students and prospective students at dual credit hubs.
  • Advise new students on academic processes to support their success.
  • Assist with advising dual credit students at high schools and Area Technology Centers.
  • Implement pathways, course requests, and adjunct faculty communication at assigned schools.
  • Conduct outreach to schools, community agencies, and employers to recruit students and participate in orientation and recruiting events.
  • Register new and returning students and provide orientation support via online systems like Blackboard and student portals.
  • Maintain student data, handle reporting, and assist with enrollment and registration events.
  • Coordinate academic advising appointments, support FAFSA and scholarship completion, and connect students with tutoring and success resources.
  • Bachelor's degree with one year of experience, or equivalent, required.
  • Position funded by grant dollars; located in the Student Services Department with a 12-month contract and annual salary starting at $31,680.

Student Support Specialist I (Dual Credit Navigator) Full Description

Salary Range: $31,680.00 annually, but may be higher with education/experience
Contract Term Length: 12 Months
Standard Hours: 37.5 per week
Work Location: On-Site
FLSA Status: Non-Exempt
College: Hazard Community & Technical College
Campus Location: Hazard Community College
Department: Student Services

Total Rewards
Hazard Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
  • Exceptional health care, vision, and dental coverage for you and your family
  • Tuition reimbursement/waiver for you, your spouse, and dependents
  • 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
  • Vacation/Sick Time
  • Work-Life Balance
  • 9.5 Paid Holidays
  • 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
  • Employee Assistance Program

Job Summary
The Student Support Specialist I will provide admissions information to prospective students, direct communication between college and prospective students, provide community outreach and provide academic and career counseling. This applicant pool will be reviewed for the Knott, Leslie, Breathitt and Lee County Area Technology Centers.
Note: position is funded by grant dollars.

Job Duties
Duties to include, but not be limited to:
  • Provide admissions and academic counseling for dual-enrolled high school students and prospective students visiting the dual credit hubs at the area high schools.
  • Advises new students on academic processes and generalized direction to enhance academic success.
  • Assists in advising dual credit students at high schools and local Area Technology Centers (ATC).
  • Assists with the implementation of pathways, course requests and adjunct faculty communication at assigned area high schools.
  • Responsible for outreach to high schools, middle schools, community agencies and employers to assist in recruiting students to the college, attending high school orientation days and other high school recruiting events.
  • Registers new and returning students and provides orientation support online services including Blackboard, student portals and student records.
  • Responsible for maintaining student data entry and required data reporting.
  • Assists Admission personnel with enrollment events and registration.
  • Coordinates academic advising appointments for dual credit students at the beginning of each semester, assisting students in filling out FAFSA forms and scholarships.
  • Connects dual credit students with tutoring opportunities, success coaches and HCTC services.
  • Other duties as assigned.

Minimum Qualifications
  • Bachelor's degree with one year experience, or equivalent.

Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.