Hazard Community and Technical College
Student Support Specialist I (Success Coach)
🇺🇸
Hazard, KY
🕑
Full-Time
💰
$32K
💻
Academic Advising
🗓️
July 22nd, 2026
Blackboard
Edtech.com's Summary
Hazard Community and Technical College is hiring a Student Support Specialist I (Success Coach). The role involves providing intrusive case management, academic advising, and student advocacy to support student persistence and academic achievement. The specialist connects students with academic and non-academic resources, monitors student progress, and supports the fulfillment of the Student Support Services grant.
Highlights
- Serve as a Student Success Coach supporting academic advising and career counseling.
- Connect students with tutoring, financial aid guidance, accessibility services, and community resources.
- Track student progress and maintain accurate academic and advising records using various software platforms including Blackboard and Peoplesoft.
- Assist students with study skills, time management, test preparation, and navigating assistive technologies.
- Organize and co-lead academic, social, and enrichment events, including college transfer support and outreach activities.
- Requires a Bachelor's Degree.
- Annual salary of $31,680 with a 12-month contract and 37.5 hours per week standard schedule.
- Position is grant funded under the Student Support Services grant.
- Supports students with ADA accommodations and assists with financial aid processes.
- Department: Student Support; College: Hazard Community and Technical College.
Student Support Specialist I (Success Coach) Full Description
Title: Student Support Specialist I (Success Coach)
Salary Range: $$31,680
Contract Term Length: 12 Months
Standard Hours: 37.5 per week
Work Location: On-Site
FLSA Status: Non-Exempt
College: Hazard Community & Technical College
Campus Location: Hazard Community College
Department: Student Support
Total Rewards
Hazard Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:
- Exceptional health care, vision, and dental coverage for you and your family
- Tuition reimbursement/waiver for you, your spouse, and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
Hazard Community and Technical College is accepting applications for the Student Support Specialist I (Success Coach) position. Serves as a Student Success Coach for the Student Support Services grant, connecting students with academic and non-academic resources, providing career counseling, financial aid navigation, advising, class registration, tutoring services, access to support programs, and connection to HCTC student accessibility support services. This position is responsible for delivering Success Coaching and academic advising services that promote student persistence and academic achievement, connecting students with resources to address non-academic barriers, maintaining accurate and ongoing student records and data, and supporting the fulfillment of HCTC Student Support Services grant objectives. This position is grant funded.
Job Duties:
•Assists incoming and current students through providing intrusive case management while serving as an academic advisor and student advocate, coordinating both academic and non-academic services to support students effectively.
•Monitor student progress to ensure successful completion of students’ Individualized Graduation Plan.
•Provide career exploration and career counseling services.
•Address students’ academic areas of need and provide support through one-on-one tutoring or connecting students to tutoring services.
•Provide students with supplemental skills to improve academic performance, including study strategies, note-taking skills, time and organizational management, and basic technical skills.
•Assist students with navigating Blackboard, Peoplesoft Student User Account, and a variety of software platforms. Assist with academic tasks such as test preparation, assignments and projects, and other class assignments to reinforce key concepts.
•Assist students in navigating financial aid processes by providing guidance on eligibility, required documentation, application steps, and important deadlines to ensure they understand and successfully complete financial aid requirements.
•Support students receiving ADA accommodation by assisting them with usage of appropriate assistive technology tools and equipment, using these resources with coursework.
•Utilize a variety of software platforms to track progress, document interactions, monitor academic performance, and support data-informed decision-making for individualized student outreach.
•Provide necessary referrals to HCTC and community resources for assistance with non-academic barriers.
•Work collaboratively as a team to best serve students’ needs.
•Organize and facilitate academic, social, community, and cultural enrichment events for student participants.
•Co-lead off-campus events such as educational enrichment trips to 4-year universities and colleges.
•Assist students with college transfer to a 4-year institution.
•Perform outreach to potential students to assess eligibility and facilitate enrollment.
•Other duties as assigned.
Minimum Qualifications:Bachelor’s Degree
Preferred Qualifications:
Additional Skills Requested:
Employee Rights - Employee Polygraph Protection Act
Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
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