Edtech.com's Summary

California State University - Stanislaus is hiring a Student Support Specialist (SSP IA). Students across San Joaquin County in high school, community college, and college are served through the We Will grant's health career pipeline programming, which this specialist supports under supervision. Day to day, the specialist handles student intake, eligibility evaluation, and program coordination, referring complex or sensitive matters to higher-level staff.

Highlights

Provide information and guidance to students on established policies, procedures, and program requirements.
Evaluate student eligibility for services.
Conduct student intake and complete the required intake documentation.
Coordinate and administer programs, events, and projects that involve students in campus life.
Respond to routine student inquiries by email, phone, or in person.
Maintain case notes and track follow-up actions to completion.
Send outreach communications about services, deadlines, and events.
Temporary full-time appointment from November 10, 2026 through July 31, 2027.
Starting salary of $4,150 per month, within a range of $4,150 to $5,076.
Equivalent of a four-year degree in the behavioral sciences, public or business administration, or a job-related field.

Student Support Specialist (SSP IA) Full Description

Job no: 562945

Work type: Staff

Location: Stanislaus - Stockton

Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)

Position Summary

Full-time temporary position available on or after November 10, 2026 through July 31, 2027 at the Stanislaus State-Stockton Center. Possibility of reappointment based on budget, department needs, and job performance.

This position’s responsibilities are carried out under supervision. The incumbent is responsible for supporting the We Will grant focused on health career pipeline programming serving high school, community college, and college students across San Joaquin County. The incumbent is responsible for performing basic professional Student Services work within established policies and procedures, with greater independence than the trainee level. Duties include independently providing information and guidance to students, evaluating student eligibility for services, coordinating structured program activities, and exercising judgment within defined parameters. The incumbent applies established regulations and procedures to routine student situations and refers complex or precedent-setting matters to higher-level staff.

Job Duties

Duties include but are not limited to:

Assist with coordinating and administering programs, events, and projects; facilitate student involvement in campus life.
Perform duties in several program operations or services that are well-structured and procedural in nature, requiring little or no planning and coordinating of work objectives and operations by the incumbent.
Assist a higher-level Student Services Professional in developing and administering policies and procedures related to the program area.
Work with close direction where procedures and parameters are less defined and/or change frequently.
Apply established procedures and guidelines.
Assist students in thinking through routine problems and selecting suitable solutions within established guidelines.
Provide support and assistance to students facing routine personal and institutional questions.
Facilitate student involvement in campus life through structured program participation
Provide information and guidance to students regarding established policies, procedures, and program requirements.
Respond to routine student inquiries via email, phone, or in person.
Assist students in identifying routine concerns and selecting suitable options within clearly defined guidelines.
Conduct intake processes and complete required intake documentation.
Utilize basic interviewing techniques to gather and verify relevant facts.
Maintain accurate documentation of student interactions and enter case notes into tracking systems.
Track follow-up actions to ensure completion of required steps.
Provide outreach communications regarding services, deadlines, and events. Refer complex, sensitive, or unusual matters to higher-level staff.
Assist with coordinating and administering programs, events, and projects; facilitate student involvement in campus life.
Perform duties in several program operations or services that are well-structured and procedural in nature, requiring little or no planning and coordinating of work objectives and operations by the incumbent.
Assist a higher-level Student Services Professional in developing and administering policies and procedures related to the program area.
Work with close direction where procedures and parameters are less defined and/or change frequently.
Apply established procedures and guidelines in selecting approaches to assigned tasks, with guidance from higher-level staff as needed.
Other duties as assigned.

Minimum Qualification

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. (Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.)

Preferred Qualifications

Bachelor’s degree in education, health science, public health, or related field.
Prior experience in a CSU or higher education setting.
Experience with program recruitment and enrollment methods and practices.
Experience mentoring and supporting students from diverse backgrounds.
Experience in planning and conducting workshops.
Experience acting as a liaison between educational institutions and community agencies.

Knowledge, Skills, Abilities

Working knowledge of the basic principles of individual and group behavior.
Working Knowledge research and observation techniques for the purpose of recording, classifying, and interpreting factual information.
Working Knowledge techniques and methods of interviewing.
Ability to gather and analyze data.
Ability reason logically, draw valid conclusions and make appropriate recommendations; participate in and contribute to group meetings, conferences and interviews.
Ability to clearly express ideas and recommendations orally.
Ability to write clear and concise reports.
Ability to establish and maintain cooperative working relationships with students, staff and faculty.

Physical Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position may be required to travel.

Salary Range

Anticipated starting salary will be $4,150 per month plus excellent paid benefits. (Full range: $4,150 - $5,076 per month.)

Compensation & Benefits

Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

How to Apply

To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.

Application Deadline

October 27, 2026

Criminal Background Clearance Notice

Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

Advertised: Oct 14 2026 Pacific Daylight Time. Applications close: Oct 27 2026 Pacific Daylight Time

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Student Support Specialist (SSP IA)

Edtech.com's Summary

Student Support Specialist (SSP IA) Full Description

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