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Eastern Michigan University
Success Coach
Higher Ed
Retention
Academic-advising
Edtech.com's Summary
Eastern Michigan University is hiring a Success Coach to advise and counsel a caseload of students on academic achievement and program requirements through the Holman Success Center. The coach builds personal academic success plans, teaches learning strategies, and connects students with the right supports on and off campus. The role also supervises the peer-led instructors for the UNIV 101L3 course and helps run programs for EMU Edge students and those on academic probation.
Highlights
- Build a personal academic success plan with each student on a managed caseload.
- Teach academic success coaching and learning strategies, and refer students to supports inside and outside Holman Success Center.
- Supervise peer-led instructors for the UNIV 101L3 course and/or assigned graduate assistants.
- Administer support programs for students admitted through EMU Edge and those on academic probation.
- Lead in-service training seminars for staff, interns, graduate assistants, and undergraduate student employees.
- Join staff meetings and University committees, and follow NCAA, Mid-American Conference, and university policies where applicable.
- Know academic coaching and counseling for at-risk groups such as first-year, Pell-eligible, and first-generation students, typically through a master's in student counseling or student affairs.
- Two years of experience in an academic support or counseling environment.
- Preferred: professional counseling licensure and three years teaching a first-year seminar.
- Full-time at 100% appointment on pay grade PT 07; posting closes October 21, 2026.
Success Coach Full Description
Title:
Success Coach
Employee Classification:
PT - Professional/Technical
Pay Grade:
PT 07
Division:
Academic and Student Affairs
Subdivision:
The Learning Center
Department:
Academic Programming and Services
Campus Location:
Main Campus
General Summary
Advise and counsel a caseload of students on academic achievement and program curriculum requirements; supervise team of peer-led instructors.
Principal Duties and Responsibilities
- Manage caseload of students by assisting each in creating a personal academic success plan, providing academic success coaching and learning strategy instruction, and identifying and prescribing specific supports, both inside and outside of Holman Success Center.
- Supervise team of peer-led instructors of the UNIV 101L3 course and/or one or more assigned graduate assistants.
- Assist in administering support programs designed for specific students, such as those admitted to the University through the EMU Edge program and those students placed on Academic Probation.
- Assist with in-service training seminars for staff, interns, graduate assistants and undergraduate student employees.
- Attend staff meetings and participate on University committees.
- If applicable to area of assignment, adhere to any and all NCAA, Mid-American Conference and Eastern Michigan University policies, rules, regulations, and operational procedures.
- Adhere to any and all NCAA, Mid-American Conference and Eastern Michigan University policies, rules, regulations, and operational procedures.
- Perform related departmental duties as required.
Minimum Qualifications:
- Knowledge of academic coaching and counseling and at-risk student populations (first-year, Pell-eligible, first-generation, etc.), typically acquired through the completion of a master's degree in college student counseling or student affairs.
- Two (2) years of experience in an academic support and/or counseling-related environment, is necessary.
- Written and interpersonal communication skills, in order to effectively interact with students, are necessary.
- Personal computer knowledge is necessary.
- Ability to perform physically active work of a light nature including occasional lifting requiring the exertion of up to 20 pounds of force to transport materials and equipment may be necessary depending on area of assignment.
- Previous experience providing knowledge of academic areas of assignment may be required.
Preferred Qualifications:
- Professional counseling licensure is desirable.
- Three (3) years of experience teaching first-year seminar is desirable.
Special Instructions:
N/A
Appointment Percentage:
100%
Opening on: Oct 7 2026
Closing on: Oct 21 2026
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