The Hartford
Success Enablement Group – Learning Consultant
🇺🇸 Remote - US
🕑 Full-Time
💰 $76K - $133K
💻 Instructional Design
🗓️ December 15th, 2025
Edtech.com's Summary
- Consult with project teams, training leadership, and business leaders to design learning solutions and performance support strategies.
- Create and obtain approvals for learning materials that integrate into performance support tools.
- Develop learning content using eLearning tools such as Articulate Storyline, Rise, Camtasia, and Drillster.
- Design blended learning approaches including competency inventories, knowledge checks, claim simulations, and instructor-led modules.
- Measure learner performance using assessment instruments focused on skill acquisition and proficiency speed.
- Minimum 5 years of corporate learning experience and a Bachelor's degree in Instructional Design or related field.
- Strong project management, facilitation, writing, editing, and communication skills.
- Proficiency with Microsoft Office and familiarity with ADDIE design methodology; AGILE experience is a plus.
- Experience with adult learning theory and e-learning software; claims experience is advantageous.
- Annual base pay range from $76,240 to $132,600, with additional performance-based rewards.
Success Enablement Group – Learning Consultant Full Description
The Success Enablement Group is looking for a Learning Consultant to support Personal Lines, Small Commercial, Claims Operations and Claims Core. The Learning Consultant partners with internal business customers and designs and develops performance-based, engaging learning experiences for claims employees.
*** This position can be filled as a Tier 8 or Tier 7 pending on the skills level presented.
WORK ARRANGEMENTS: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Scottsdale, AZ or any of the other office locations) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
RESPONSIBILITIES:
• Consult and/or collaborate with project team, training leadership, and business leaders on potential learning solution and performance support design and strategy.
• Propose learning solution / performance support design and strategy and revise based on feedback.
• Obtain approval signoff from appropriate resource(s).
• Gather or create necessary content.
• Partner with Content Curators to ensure performance support content is integrated into performance support tools.
• Create learning materials based on the agreed upon learning solution / performance support design and strategy.
• Utilize blended learning approaches potentially including, but not limited to, the following: competency skills inventories, activities, knowledge checks, case studies, claim simulations, self-directed learning, virtual and face-to-face instructor-led modules, Drills.
• Utilize appropriate eLearning tools as required to complete project work. Examples may include Articulate Storyline, Rise, Camtasia, Drillster, video, audio, etc.
• Ensure all deliverables are consistent with design best practices and e-learning standards.
• Ensure learning materials are engaging, interactive & performance-based, as is appropriate for the target audience.
• Decide on the criteria used to measure learner’s performance and develop assessment instruments to assess skill and knowledge acquisition, and speed to proficiency
• Utilize a material review process to gather feedback and enhance materials based on legal, subject matter expert, business leaders, peer, and learning leader reviews.
• Obtain approval signoff from appropriate resource(s).
QUALIFICATIONS:
• Minimum of 5 years experience in a corporate learning organization
• Bachelor’s degree in Instructional Design or related field or equivalent business experience
• Excellent performance consulting skills.
• Excellent facilitation skills with demonstrated ability to relate to people who have a variety of learning and general professional styles.
• Excellent project management skills
• Excellent writing and editing skills, including spelling and proper grammar
• Strong attention to detail
• Skilled with Microsoft Office Suite of products
• Superior verbal and written communication skills
• Well-developed critical thinking skills
• Demonstrated time management skills
• Strong project management skills
• Working understanding of adult learning theory
• Proficiency developing with the ADDIE design methodology (experience with AGILE methodology a plus)
• Effective relationship-building, collaboration, and consultation skills in a corporate environment
• Experience with e-learning software a plus
• Claims experience a plus.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$76,240 - $132,600
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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