HMH
Success Enablement Spec
🇺🇸
Remote - US
🕑
Full-Time
💰
$65K - $75K
💻
Other
🗓️
April 28th, 2026
Camtasia
K-12
SCRUM
Edtech.com's Summary
HMH is hiring a Success Enablement Specialist. This role involves collaborating with internal teams to keep shared knowledge and training content current and accurate, developing and delivering training programs for staff and customers, and leveraging adult learning principles and technology, including generative AI, to create effective instructional materials.
Highlights
- Develop, maintain, and deliver instructor-led and online training courses for HMH staff and customers.
- Work as part of an Agile Scrum team and participate in team initiatives.
- Use generative AI to create and refine training content.
- Co-facilitate customer-facing product training and maintain HMH brand standards.
- Requires proficiency with authoring tools such as Adobe Creative Cloud, Articulate 360, Articulate Rise, MadCap Flare, and CAMTASIA.
- Bachelor's degree preferred; three years minimum experience in training or mentoring adult learners and leading live training sessions.
- Strong skills in presentation, technical writing, video editing, and creating engaging PowerPoint presentations.
- Ability to work independently and collaboratively with clear communication and organizational skills.
- Salary range: $65,000 to $75,000, flexible based on experience and location.
- Travel required up to 10%.
Success Enablement Spec Full Description
HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities.
HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com
Location: Fully remote Position - May be performed from any State in the US.
What you'll do:
The Enablement Specialist will work collaboratively with various HMH teams to ensure shared knowledge content is up-to-date and accurate for staff and customer consumption. The Enablement Specialist is responsible for supporting the development, maintenance, and delivery of training assets through HMH's customer and internal training programs. This includes new hire training, ongoing product and process training, and any identified supplemental training needs. The Enablement Specialist must be a confident presenter capable of managing a class and delivering material in an effective manner. This position requires staying up-to-date with adult learning methodologies, technical writing, and HMH products to create effective and high-value training. Familiarity with using generative AI to create high quality content, and willingness to learn is required.
Responsibilities
- Work as a part of an Agile Scrum team.
- Assist in creating interactive and engaging instructor led and online training courses.
- Revise, update, and maintain training courses.
- Perform technical review and quality testing of completed courses.
- Co-facilitate customer-facing product training.
- Adhere to HMH brand, image, and style guidelines in media asset development.
- Schedule and deliver training plans on a defined timeline for HMH staff in-person and in a virtual environment.
- Maintain current knowledge of HMH products.
- Understand and demonstrate proficiency with various teams' processes and procedures for successful training of staff.
- Periodically evaluate training modules and programs for effectiveness and implement improvements.
- Actively participate in team meetings, projects, and other initiatives to ensure collaboration, visibility, and support to teams.
- Perform other duties as assigned to ensure the success of the team and the entire organization.
- Utilize AI to create and refine instructional content.
- Travel up to 10%.
- Coordinate and lead the development of interactive and engaging instructor-led, online, and video-based learning courses.
- Contribute to the development and maintenance of instructional design and development standards.
- Leverage best practices in knowledge-centered service to enable teams.
- Schedule and deliver standard curriculum plans on a de
- Function as a member of an Agile / Scrum team with proficiency in Agile / Scrum best practices
- Entry level understanding of, and experience with, HMH's products and services
- Understanding and ability to apply adult learning principles
- Ability to meet tight timelines
- Strong presentation and writing skills to support live and recorded presentations
- Strong video presentation and editing skills
- Skill in using Generative AI to create high quality content
- Experience developing user centric content
- Ability to create meaningful and engaging PowerPoint presentations
- Ability to produce thorough and complete documentation
- Ability to work independently as well as a contributing team member
- Excellent listening skills and a commitment to communicate clearly, completely, and in a timely manner
- Ability to partner with quality evaluators and develop strategies to support staff development opportunities
- Ability to partner with leadership to develop strategies in support of enablement goals
- Ability to organize effectively, determine priorities, and move work forward
- Willingness to accept coaching to remove barriers to effective working relationships
- Strong technical writing skills
- Must be able to perform the physical and intellectual requirements of the role, with or without accommodation
- Exceptional skills in enabling customers and staff, and in maintaining long-term supportive relationships
Education and Experience:
- Bachelor's degree in related field preferred, or an equivalent combination of education and experience will be considered in lieu of a degree
- Experience with HMH products and services
- Minimum 3 years providing training and/or mentoring adult learners
- Minimum 1 year leading multi-learner live training sessions
- Minimum 1 year leading multi-learner partner facing training sessions
- Experience with various authoring tools including Adobe Creative Cloud, Articulate 360, Articulate Rise, MadCap Flare, CAMTASIA, or similar tools
How We Work (Competencies):
- Communicate effectively: develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Collaborate: build partnerships and work collaboratively with others to meet shared objectives
- Customer focus: build strong customer relationships and deliver customer-centric solutions
- Instill trust: gain the confidence and trust of others through honesty, integrity, and authentici
Our Culture and Benefits - https://careers.hmhco.com/culture_benefits
Application Deadline:
The application window for this position is anticipated to close on April 27, 2026. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.
HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.
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