Fayetteville State University
Support Services Associate
🇺🇸 Fayetteville, NC
🕑
💰
💻
🗓️ December 15th, 2025
Edtech.com's Summary
Fayetteville State University is hiring a Support Services Associate. The role involves accurately receipting large volumes of university funds through the Banner Cashier System, handling departmental transmittals and petty cash reimbursements, and providing prompt and accurate customer service to students, faculty, and staff.
Highlights
- Primary responsibility: managing receipts of approximately $100 million annually in various payment forms using the Banner Cashier System.
- Daily processing of departmental transmittals and petty cash reimbursements.
- Provide timely and accurate responses to inquiries, ensuring excellent customer service.
- Required proficiency with Microsoft Word and Excel; experience with Banner or similar cashiering systems preferred.
- Minimum education: High school diploma with at least two years of banking, bookkeeping, or cashiering experience involving cash handling.
- Strong knowledge of general accounting principles and cash receipt processes.
- Excellent oral and written communication skills required.
- Position is full-time within the Treasurer/Bursar Finance & Admin department.
- Hiring salary range: $33,540 to $35,499 annually.
- Serves the University community including students, faculty, and staff in the areas of Cashiers’ Office, Student Accounts Receivables, and Federal Perkins Loans Office.
Support Services Associate Full Description
Support Services Associate
Position Information
Position Information
Position Title: | Support Services Associate
Working Title: | Cashier
Position Number: | 000091
Full-time or Part-time: | Full Time
Time Limited Position: | No
Number of Vacancies: | 1
Department: | Treasurer/Bursar -Finance & Admin
Posting Number: | 0402591
SHRA/EHRA: | SHRA
Job Category: | Clerical and Secretarial
Hiring Range: | $33,540.00 -$35,499.00
Overall Position Competency: | Journey
Primary Purpose of the Organization: | The primary mission of the Treasurer/Bursar office is to support the University’s educational goals through the correct assessment of the student tuition and fees, collections, receipting the University funds and the diligent management of the Federal Perkins Loan Fund. This also encompasses providing an appropriate support system for the staff of the Business and Finance Office to insure their progressive development in the use of the Banner, ECSI (Educational Computer Systems Incorporated) and other related computer systems.
This Unit is composed of three areas: (1) Cashiers’ Office, (2) Student Accounts Receivables and (3) Federal Perkins Loans Office.
Primary Purpose of the Position: | The primary purpose of the Cashier is to ensure the proper receipting of approximately $100 million annually in financial aid, third party payments, donations, wires, checks, credit cards and other cash funds received by the University into the Banner Cashier System. This position handles the daily processing of Departmental transmittals and petty cash reimbursements from various campus offices. All funds must be receipted timely and accurately. This position is responsible for providing prompt accurate responses to students, faculty and staff inquires to always ensure excellent customer service. This position requires the ability to adjust and accept change easily.
Minimum Education and Experience Requirements: | Graduation from High School with two years of banking, bookkeeping, or cashiering experience. Experience should include receiving, disbursing, and accounting for cash. Must be able to conduct money transactions. Proficient in MS Word and Excel. Prior experience in a public environment preferred. Must have excellent customer service and communication skills, both written and verbal. Prefer a multi-tasked individual with Banner and/or Cashiering experience.
Knowledge skills and abilities: | Knowledge and understanding of general accounting principles and concepts. Experience in banking and handling cash receipts. Experience with Banner or other Cashiering systems. Excellent customer service skills. Excellent oral and written communication skills. Skilled in Microsoft Office Products to include Excel, Word, and PowerPoint.
Preferred Qualifications: |
Special Instructions to Applicants: |
Notice to Applicants: | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date: | 01/05/2026
Open Until Filled: | No
Other Information: | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement: | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement: | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link | https://jobs.uncfsu.edu/postings/28024
Working Title: | Cashier
Position Number: | 000091
Full-time or Part-time: | Full Time
Time Limited Position: | No
Number of Vacancies: | 1
Department: | Treasurer/Bursar -Finance & Admin
Posting Number: | 0402591
SHRA/EHRA: | SHRA
Job Category: | Clerical and Secretarial
Hiring Range: | $33,540.00 -$35,499.00
Overall Position Competency: | Journey
Primary Purpose of the Organization: | The primary mission of the Treasurer/Bursar office is to support the University’s educational goals through the correct assessment of the student tuition and fees, collections, receipting the University funds and the diligent management of the Federal Perkins Loan Fund. This also encompasses providing an appropriate support system for the staff of the Business and Finance Office to insure their progressive development in the use of the Banner, ECSI (Educational Computer Systems Incorporated) and other related computer systems.
This Unit is composed of three areas: (1) Cashiers’ Office, (2) Student Accounts Receivables and (3) Federal Perkins Loans Office.
Primary Purpose of the Position: | The primary purpose of the Cashier is to ensure the proper receipting of approximately $100 million annually in financial aid, third party payments, donations, wires, checks, credit cards and other cash funds received by the University into the Banner Cashier System. This position handles the daily processing of Departmental transmittals and petty cash reimbursements from various campus offices. All funds must be receipted timely and accurately. This position is responsible for providing prompt accurate responses to students, faculty and staff inquires to always ensure excellent customer service. This position requires the ability to adjust and accept change easily.
Minimum Education and Experience Requirements: | Graduation from High School with two years of banking, bookkeeping, or cashiering experience. Experience should include receiving, disbursing, and accounting for cash. Must be able to conduct money transactions. Proficient in MS Word and Excel. Prior experience in a public environment preferred. Must have excellent customer service and communication skills, both written and verbal. Prefer a multi-tasked individual with Banner and/or Cashiering experience.
Knowledge skills and abilities: | Knowledge and understanding of general accounting principles and concepts. Experience in banking and handling cash receipts. Experience with Banner or other Cashiering systems. Excellent customer service skills. Excellent oral and written communication skills. Skilled in Microsoft Office Products to include Excel, Word, and PowerPoint.
Preferred Qualifications: |
Special Instructions to Applicants: |
Notice to Applicants: | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date: | 01/05/2026
Open Until Filled: | No
Other Information: | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement: | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement: | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link | https://jobs.uncfsu.edu/postings/28024
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you possess two years or more of banking, bookkeeping and/or cashiering experience? If yes, please describe. If none, please write N/A.
(Open Ended Question) - * Does the experience you possess in cash handling include receiving, disbursing and/or accounting for cash?
- Yes
- No
- * Do you have working knowledge and experience with Banner? If so, please explain.
(Open Ended Question)
Optional & Required Documents
Required Documents
- Cover Letter
- Resume/Curriculum Vitae
Optional Documents
- Other Document
- Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)
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