Systems Administrator 1 or 2

JOB SUMMARY 

The University of Connecticut (UConn) Information Technology Services (ITS) is seeking a Systems Administrator 1 or 2 to support and coordinate system operations for the College of Engineering. This position is responsible for Windows and Linux server administration, PowerShell development, vulnerability management, and assisting faculty with technology needs. While the role reports to ITS, the Systems Administrator will split time between ITS and the College of Engineering, working closely with both teams to ensure reliable and secure IT services.

DUTIES AND RESPONSIBILITIES FOR BOTH LEVELS

• Collaboration: Work closely with College of Engineering faculty, researchers, and ITS colleagues to resolve technical issues and meet project objectives.
• Documentation: Maintain accurate technical documentation and standard operating procedures.
• Professional Development: Stay current with emerging technologies and best practices in systems administration.
• Shared Support: Perform other related tasks to support the broader enterprise systems as assigned.

DUTIES AND RESPONSIBILITIES FOR THE SYSTEM ADMINISTRATOR 1 LEVEL

• Operational Maintenance: Assist with the routine patching, software installation, and hardware maintenance of Windows and Linux servers.
• Script Execution: Run and perform minor updates to existing PowerShell scripts to maintain operational workflows for Engineering services.
• M365 Support: Assist with the administration of Office 365 user services, including basic troubleshooting of Teams sites and the management of distribution lists.
• Monitoring & Remediation: Monitor system health and security alerts; follow established protocols to remediate common vulnerabilities.
• End-User Assistance: Provide Tier 1 technical support for faculty and staff, escalating complex issues to senior administrators.

DUTIES AND RESPONSIBILITIES FOR THE SYSTEM ADMINISTRATOR 2 LEVEL

• System Lifecycle Management: Independently manage the full lifecycle of Windows and Linux servers, including architectural design, installation, complex upgrades, and advanced troubleshooting.
• Automation Development: Design, author, and maintain advanced PowerShell code and automation modules for Engineering and Office 365 services (e.g., automated Teams provisioning).
• Security & Policy Leadership: Lead vulnerability management efforts for the college; develop and enforce local security policies in alignment with university-wide standards.
• Strategic Analysis: Review and analyze existing departmental services for potential centralization or migration to cloud-based infrastructure.
• Project Leadership: Lead small-to-medium IT projects from conception to completion, ensuring system reliability and high-level performance for critical infrastructure.

MINIMUM QUALIFICATIONS FOR THE SYSTEM ADMINISTRATOR 1 LEVEL

• Education & Experience
  • Six (6) years of directly related IT experience, OR
  • Associate’s degree plus four (4) years of related experience, OR
  • Bachelor’s degree plus two (2) years of related experience.
• PowerShell Basics: Demonstrated ability to use PowerShell for routine administrative tasks and the capacity to read and update existing scripts to maintain operational workflows.
• Server Maintenance & Support: Demonstrated knowledge of Linux environments.  Experience assisting with server patching, basic software installations, and routine troubleshooting under the guidance of senior staff.
• Systems Knowledge: Demonstrated understanding of how systems and applications interact and stated interest in learning system workflows and assisting with the implementation of pre-designed solutions.
• Problem-Solving Skills: Demonstrated analytical thinking with the ability to follow technical documentation to resolve common hardware and software issues.

ADDITIONAL MINIMUM QUALIFICATIONS FOR THE SYSTEM ADMINISTRATOR 2 LEVEL

• Education & Experience
  • Eight (8) years of directly related IT experience, OR
  • Associate’s degree in a relevant field plus six (6) years of related experience, OR
  • Bachelor’s degree in a relevant field plus four (4) years of related experience.
• PowerShell expertise: Demonstrated ability to manage existing code and create new scripts as needed.
• Windows / Linux server expertise: Experience fully managing Windows and Linux servers from installation, upgrading, software installs, patching, and troubleshooting.
• Microsoft 365 Knowledge: Experience with or demonstrated understanding of services such as Teams, SharePoint, and Distribution lists.
• Proven knowledge of system design/analysis, application design/development.
• Demonstrated in critical thinking, problem-solving, and analysis.
• Demonstrated written communication and documentation skills.

PREFERRED QUALIFICATIONS FOR THE SYSTEM ADMINISTRATOR 1 LEVEL

• Microsoft 365 Knowledge: Experience with or demonstrated understanding of services such as Teams, SharePoint, and Distribution lists.
• Data Literacy: Experience with data entry, data cleanup, or generating standard reports from existing systems.
• Database Fundamentals: Demonstrated familiarity with SQL concepts, such as running basic queries or understanding the structure of a relational database.
• Version Control Awareness: Exposure to version control concepts (like Git) or an understanding of the basic software development lifecycle (SDLC).
• Linux System Maintenance: Demonstrated familiarity with Linux package management and configuration (e.g., using Yum/Apt) or exposure to centralized management tools.
• Foundational Security & Networking: Demonstrated understanding of networking protocols (TCP/IP, DNS), firewalls, and the importance of security practices like Multi-Factor Authentication (MFA).
• Automation Interest: Exposure to automation concepts or basic configuration management tools; willingness to learn platforms like Ansible.
• Institutional Experience: Previous experience working in a structured office environment, customer service role, or a student-worker position within an IT department.

PREFERRED QUALIFICATIONS FOR THE SYSTEM ADMINISTRATOR 2 LEVEL

• Experience with Data management and reporting.
• Demonstrated knowledge of Microsoft SQL database management.
• Experience with CI/CD pipelines and repositories.
• Experience with RedHat Satellite or puppet
• Demonstrated knowledge of intermediate/advanced infrastructure and security topics including networking, firewalls, threat detection, configuration management, vulnerability analysis, and multifactor authentication
• Experience with Ansible or Ansible Automation Platform
• Higher Education Experience: Previous experience in a higher education IT environment.

APPOINTMENT TERMS

This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: https://hr.uconn.edu/health-benefits/.

Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).

TERMS AND CONDITIONS OF EMPLOYMENT

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Faculty and Staff Positions, Search #499285 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on March 6, 2026. 

All employees are subject to adherence to the State Code of Ethics, which may be found at https://portal.ct.gov/Ethics/Statutes-and-Regulations.

All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community.

The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee’s unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The University of Connecticut is an AA/EEO Employer.