Edtech.com's Summary

California State University, San Bernardino is hiring a Systems Administrator II for Enterprise and Cloud Services to administer, maintain, and support enterprise applications, cloud-hosted services, databases, and related technology systems for the campus. Working with ITS staff, campus departments, and vendors, the role ensures the reliability, security, and performance of systems including Adobe Sign, WebTMA, Qualtrics, Microsoft 365, and Google, plus the campus weather station infrastructure.

Highlights

Administer, monitor, and troubleshoot enterprise/departmental applications, servers, databases, and cloud-hosted/SaaS services (e.g., Adobe Sign, WebTMA, Qualtrics, Microsoft 365, Intune, Google)
Manage system configurations, user access, licensing, security settings, and vendor-support activities
Collaborate on upgrades, migrations, and technology project implementation with ITS teams and vendors
Provide operational support for the campus weather station infrastructure and website
Requires a Bachelor's degree in a related field and 2 years of relevant experience (additional experience or an advanced degree may substitute)
Preferred: 5 years of related experience and knowledge of ITIL, change control, and security/compliance frameworks (ADA, HIPAA, FERPA, Sections 504/508)
Initial salary step placement Step 1 - $6,492/month; classification salary step range $6,492-$9,458/month (Step 1-20)
Full-Time/Exempt/Probationary; valid driver's license required

Systems Administrator (Systems Administrator II), Enterprise and Cloud Services Full Description

Job Summary

The System Administrator II provides operational administration, maintenance, and support for enterprise applications, cloud-hosted services, databases, and related technology systems supporting the academic and administrative functions of California State University, San Bernardino. The incumbent ensures reliability, security, availability, and performance of assigned systems through configuration, monitoring, troubleshooting, upgrades, and vendor coordination, working with Information Technology Services staff, campus departments, and external vendors to support enterprise and SaaS solutions.

Responsibilities

Administer, maintain, monitor, and support enterprise/departmental applications, servers, databases, and cloud-hosted services, including installation, configuration, patching, upgrades, troubleshooting, backup coordination, and security maintenance
Administer and support systems including Adobe Sign, NCS scanning solutions, Facilities Management systems, SimpleK, SMS/Vanderbilt key systems, Sunbelt control systems, and WebTMA
Provide operational support for SaaS platforms including Qualtrics, Gradescope, Microsoft 365, Intune, and Google
Manage system configurations, user access, licensing, security settings, integrations, updates, and vendor-support activities
Collaborate with campus technical staff and vendors to implement upgrades, resolve operational issues, test new releases, and maintain reliability and security
Develop and maintain technical documentation and operational procedures for supported systems
Provide operational administration and maintenance for the campus weather station infrastructure and associated website
Participate in planning, implementation, testing, and deployment of technology projects for enterprise/hosted applications
Assist with data imports, exports, integrations, and system configuration for campus business operations
Provide technical support: troubleshoot system issues, manage user accounts/permissions, and resolve service requests
Drive a campus golf cart, as needed, for installation, maintenance, and support of system infrastructure
Create and maintain user documentation and knowledge-base articles for supported applications and services

Minimum Qualifications

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional demonstrated experience may substitute for the required education on a year-for-year basis; an advanced degree in a related field may substitute for the required experience on a year-for-year basis.

Required Qualifications

Working knowledge of operating systems, server administration, scripting languages, virtualization and cloud technologies
Working knowledge of troubleshooting hardware and software issues and providing technical support
Working knowledge of applications programming techniques and procedures
Strong organizational, communication, interpersonal, and analytical skills; skill in leading the work of others
Proficiency in applicable software, server, and system technologies
Knowledge of higher education policies, data needs, and data privacy regulations

Preferred Qualifications

Five (5) years of related experience
Knowledge of on-premises, cloud-based, SaaS, and hosted enterprise systems
Experience administering servers, applications, databases, integrations, user accounts, and access controls
Knowledge of system security, patching, vulnerability remediation, backups, disaster recovery, and business continuity
Knowledge of ITIL, change control, project implementation, vendor support, and software licensing
Ability to interpret and apply privacy, security, and accessibility requirements including ADA, HIPAA, FERPA, and Sections 504/508
Availability to support after-hours maintenance, upgrades, testing, and emergencies as needed
Higher education technology experience highly desired

Compensation and Benefits

Initial salary step placement: Step 1 - $6,492/month for qualified candidates
CSU classification salary step range: $6,492-$9,458/month (Step 1 - Step 20)
Benefits include medical/dental/vision plans, CalPERS membership, sick/vacation time, 15 paid holidays/year, and fee waiver education program

Position Information and Additional Notices

Work status: Full-time/Exempt/Probationary
Academic year schedule: Monday-Friday 8am-5pm, some evenings/weekends; summer schedule Monday-Thursday 7am-5:30pm, some evenings/weekends
Not a sponsoring agency for staff/management positions (no H-1B visas); not an E-Verify employer
Valid Driver's License required; enrolled in DMV Government Employer Pull Notice Program
Satisfactory background check (including criminal records check) required
CSU Out-of-State Employment Policy requires California residence at hire

Original Job Description

Job Summary

Responsibilities

Administer, maintain, monitor, and support enterprise/departmental applications, servers, databases, and cloud-hosted services, including installation, configuration, patching, upgrades, troubleshooting, backup coordination, and security maintenance
Administer and support systems including Adobe Sign, NCS scanning solutions, Facilities Management systems, SimpleK, SMS/Vanderbilt key systems, Sunbelt control systems, and WebTMA
Provide operational support for SaaS platforms including Qualtrics, Gradescope, Microsoft 365, Intune, and Google
Manage system configurations, user access, licensing, security settings, integrations, updates, and vendor-support activities
Collaborate with campus technical staff and vendors to implement upgrades, resolve operational issues, test new releases, and maintain reliability and security
Develop and maintain technical documentation and operational procedures for supported systems
Provide operational administration and maintenance for the campus weather station infrastructure and associated website
Participate in planning, implementation, testing, and deployment of technology projects for enterprise/hosted applications
Assist with data imports, exports, integrations, and system configuration for campus business operations
Provide technical support: troubleshoot system issues, manage user accounts/permissions, and resolve service requests
Drive a campus golf cart, as needed, for installation, maintenance, and support of system infrastructure
Create and maintain user documentation and knowledge-base articles for supported applications and services

Minimum Qualifications

Required Qualifications

Working knowledge of operating systems, server administration, scripting languages, virtualization and cloud technologies
Working knowledge of troubleshooting hardware and software issues and providing technical support
Working knowledge of applications programming techniques and procedures
Strong organizational, communication, interpersonal, and analytical skills; skill in leading the work of others
Proficiency in applicable software, server, and system technologies
Knowledge of higher education policies, data needs, and data privacy regulations

Preferred Qualifications

Five (5) years of related experience
Knowledge of on-premises, cloud-based, SaaS, and hosted enterprise systems
Experience administering servers, applications, databases, integrations, user accounts, and access controls
Knowledge of system security, patching, vulnerability remediation, backups, disaster recovery, and business continuity
Knowledge of ITIL, change control, project implementation, vendor support, and software licensing
Ability to interpret and apply privacy, security, and accessibility requirements including ADA, HIPAA, FERPA, and Sections 504/508
Availability to support after-hours maintenance, upgrades, testing, and emergencies as needed
Higher education technology experience highly desired

Compensation and Benefits

Initial salary step placement: Step 1 - $6,492/month for qualified candidates
CSU classification salary step range: $6,492-$9,458/month (Step 1 - Step 20)
Benefits include medical/dental/vision plans, CalPERS membership, sick/vacation time, 15 paid holidays/year, and fee waiver education program

Position Information and Additional Notices

Work status: Full-time/Exempt/Probationary
Academic year schedule: Monday-Friday 8am-5pm, some evenings/weekends; summer schedule Monday-Thursday 7am-5:30pm, some evenings/weekends
Not a sponsoring agency for staff/management positions (no H-1B visas); not an E-Verify employer
Valid Driver's License required; enrolled in DMV Government Employer Pull Notice Program
Satisfactory background check (including criminal records check) required
CSU Out-of-State Employment Policy requires California residence at hire

Let me find your next job.

Thanks - you're signed up.

Systems Administrator (Systems Administrator II), Enterprise and Cloud Services

Edtech.com's Summary

Systems Administrator (Systems Administrator II), Enterprise and Cloud Services Full Description

Digital Accessibility Specialist

Accessibility Technologist (Accessibility Technologist II), Information Technology

Network Engineer - Pearl River Community College, Poplarville, Mississippi

Business Systems Engineer

Director of Information Technology