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Cleveland State University

Systems Administrator, University Advancement

🇺🇸 Cleveland, OH 🕑 Full-Time 💰 TBD 💻 Communications 🗓️ June 18th, 2026
CRM SQL

Edtech.com's Summary

Cleveland State University is hiring a Systems Administrator, University Advancement. The role involves providing technical and data support for the CRM software Slate, including system maintenance, troubleshooting, user training, and report development. The position also requires collaboration with the Advancement department to establish policies and procedures for effective CRM data utilization.

Highlights

  • Manage and maintain the Customer Relationship Management (CRM) system, Slate, ensuring system accessibility and functionality.

  • Perform troubleshooting, technical support, and provide training for CRM users.

  • Develop and enhance reporting capabilities for stakeholders.

  • Maintain technical documentation related to CRM and associated technologies.

  • Collaborate with the Advancement department to develop policies and procedures for CRM data use.

  • Required skills include proficiency in SQL, HTML, and CSS, along with experience in CRM systems.

  • Must hold a bachelor's degree preferably in IT, computer science, information management, or a related field with at least four years of related experience.

  • Preferred qualifications include a master's degree, experience with advancement CRM, knowledge of higher education information requirements, project leadership experience, and familiarity with ERP systems such as PeopleSoft.

  • Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, PowerPoint) is essential.

  • Full-time position with a 40-hour workweek, typically Monday through Friday from 8:00 am to 5:00 pm.

Systems Administrator, University Advancement Full Description

Cleveland State University
Engaged Learning

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Posting Details
Posting Details
Business Title Systems Administrator, University Advancement
Posting Category Administrative and Professional
Salary Grade 05T
Salary Plan Professional Staff - SEIU
Hiring Range /Pay Rate
Department Advancement Services
Department Description
Position Location Main Campus
FTE 1.0
Job Summary
Performs a variety of technical and data support functions for the Customer Relationship Management (CRM) software i.e., Slate to facilitate access and use of the system. Provides system maintenance, troubleshooting, technical support, and training. Maintains the technical documentation of the CRM system and related technologies. Develops reports and improves reporting capabilities for stakeholders. Works collaboratively with Advancement to develop, establish, and implement policies and procedures for utilization of CRM system data. Performs other functionally related duties as assigned.
Minimum Qualifications
  • Bachelor’s degree preferably in information technology, computer science, information management or related field.
  • Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS).
Preferred Qualifications
  • Master’s degree in information technology, computer science, information management or related field.
  • Previous experience with advancement CRM.
  • Working knowledge of institutional information requirements in a higher education setting.
  • Project leadership experience in information systems.
  • Experience working with an enterprise resource planning (ERP) system, i.e., PeopleSoft.
Knowledge, Skills, and Abilities (KSAs)
  • Ability to analyze and debug basic computer-related problems.
  • Working knowledge of multi-domain systems and enterprise-wide information systems.
  • Effective written and verbal communication skills, organizational skills, and decision-making abilities.
  • Ability to work effectively with a wide range of constituencies in a diverse community and communicate well with people in a team environment.
  • Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams and PowerPoint.
  • Ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources.
  • Excellent analytical and programming skills.
Requisition Number PT0703884S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting
Special Instructions to Applicants
Applicant Instructions
Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week 40
Work Schedule
Typically Monday-Friday, usually 8:00 am- 5:00 pm.
Advertising Copy
Full Time/Part Time Full Time
Posted Date 06/16/2026
Close Date/Application Deadline
Open Until Filled Yes
Review Begins 06/23/2026
Tentative Start Date
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor’s degree preferably in information technology, computer science, information management or related field?
    • Yes
    • No
  2. * Do you have Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS)?
    • Yes
    • No
  3. * Are you a current, internal SEIU applicant/team member?
    • Yes
    • No
  4. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • CSU Website
    • Other
  5. If you selected 'Public Job Posting" or "Other" please provide source.

    (Open Ended Question)

  6. * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
    • Yes
    • No
  7. * Are you able to perform the essential functions of this position with or without reasonable accommodation?
    • Yes
    • No
Application Documents
Required Documents
  1. Resume

Optional Documents

  1. Cover Letter/Letter of Application

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