Cleveland State University
Systems Administrator, University Advancement
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Development & Advancement
🗓️ September 30th, 2025
Edtech.com's Summary
- Manage and support the CRM system Slate including maintenance, troubleshooting, and user training.
- Develop and enhance reporting capabilities for university stakeholders.
- Maintain technical documentation related to the CRM system and associated technologies.
- Work collaboratively with the Advancement department to implement data utilization policies.
- Required skills: SQL, HTML, CSS, and proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, PowerPoint).
- Minimum qualifications: Bachelor's degree preferably in IT, computer science, or related field and four years of CRM or related system experience.
- Preferred qualifications: Master's degree, experience with advancement CRM, knowledge of higher education institutional information requirements, project leadership experience, and ERP system experience such as PeopleSoft.
- Position is full-time, 40 hours per week, typically Monday through Friday 8:00 am to 5:00 pm.
- Position is within the Advancement Services department at Cleveland State University.
- Job posting is open until filled, with the review beginning on 09/26/2025.
Systems Administrator, University Advancement Full Description
Posting Category |
Salary Grade | 05T
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Advancement Services
Department Description |
Position Location | Main Campus
FTE | 1.00
Job Summary | Performs a variety of technical and data support functions for the Customer Relationship Management (CRM) software i.e., Slate to facilitate access and use of the system. Provides system maintenance, troubleshooting, technical support, and training. Maintains the technical documentation of the CRM system and related technologies. Develops reports and improves reporting capabilities for stakeholders. Works collaboratively with Advancement to develop, establish, and implement policies and procedures for utilization of CRM system data. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree preferably in information technology, computer science, information management or related field. Four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS).
Preferred Qualifications | Master’s degree in information technology, computer science, information management or related field. Previous experience with advancement CRM. Working knowledge of institutional information requirements in a higher education setting. Project leadership experience in information systems. Experience working with an enterprise resource planning (ERP) system, i.e., PeopleSoft.
Knowledge, Skills, and Abilities (KSAs) | Ability to analyze and debug basic computer-related problems. Working knowledge of multi-domain systems and enterprise-wide information systems. Effective written and verbal communication skills, organizational skills, and decision-making abilities. Ability to work effectively with a wide range of constituencies in a diverse community and communicate well with people in a team environment. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams and PowerPoint. Ability to effectively plan and coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources. Excellent analytical and programming skills.
Requisition Number | PT0703696S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Monday-Friday, usually 8:00 am- 5:00 pm.
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 09/19/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 09/26/2025
Tentative Start Date |
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have a Bachelor’s degree preferably in information technology, computer science, information management or related field?
- Yes
- No
- * Do you have four (4) years of work experience with CRM systems or related systems. Experience needs to include Structured Query Language (SQL), Hyper Text Markup Language (HTML) and Cascading Stylesheets (CSS)?
- Yes
- No
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- Resume
- Cover Letter/Letter of Application
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