The University of Texas at Dallas
Systems Engineer II
SQL
Python
ITIL
Edtech.com's Summary
University of Texas at Dallas is hiring a Systems Engineer II. This role primarily supports the Sunapsis International Student Admissions application and assists with other enterprise applications. The engineer administers, monitors, maintains, patches, upgrades, and provides operational support to ensure secure and compliant service delivery while collaborating within ITIL frameworks and engaging with internal teams and stakeholders.
Highlights
- Primary support engineer for Sunapsis application supporting the International Student and Scholars Organization (ISSO).
- Administers, monitors, patches, and upgrades Sunapsis and other enterprise applications in hybrid cloud and on-premise environments.
- Works within ITIL-aligned Incident, Problem, and Change Management processes.
- Supports integrations using APIs and JSON-formatted data exchanges.
- Collaborates with vendors, internal IT teams, application owners, and stakeholders to resolve issues and implement configuration changes.
- Documents application configurations, troubleshooting guides, and workflows.
- Participates in vulnerability assessments, remediation, security maintenance, and on-call rotations.
- Requires Bachelor's degree and two years' related experience or equivalent.
- Preferred skills include experience with Sunapsis or similar systems, international admissions applications, IIS, ColdFusion, public cloud platforms (AWS, Azure, GCP), Linux and Windows servers, scripting (PowerShell, Bash, YAML, Python), and basic SQL knowledge.
- Salary up to $72,500 per year, dependent on qualifications; regular full-time position.
Systems Engineer II Full Description
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Posting Details
Supplemental Questions
Posting Details
| Posting Number | S07012P |
|---|---|
| Position Title | Systems Engineer II |
| Functional Title | Enterprise Application Support Engineer II – Enterprise Applications |
| Department | Information Technology-Digital Transformation |
| Salary Range | Up to 72,500, Dependent on Qualifications |
| Pay Basis | Monthly |
| Position Status | Regular full-time |
| Location | Richardson |
| Position End Date (if temporary) | |
| Posting Open Date | 05/04/2026 |
| Posting Close Date | |
| Open Until Filled | Yes |
| Desired Start Date | 06/01/2026 |
| Job Summary | The Enterprise Application Services (EAS) team supports vendor and third-party enterprise applications and delivers sustainable, reliable services that enable campus partners to effectively carry out their missions through standardized, well-supported systems. This position serves as a primary application support engineer for the Sunapsis International Student Admissions application, supporting the International Student and Scholars Organization (ISSO), while also contributing to the support of a portfolio of other EAS-maintained enterprise applications as assigned. The role is responsible for the administration, monitoring, maintenance, patching, upgrades, and operational support of assigned applications to ensure reliable, secure, and compliant service delivery. In alignment with the EAS job family, this role works within ITIL-aligned Incident, Problem, and Change Management processes, participates in shared coverage and cross-training models, collaborates with peer engineers, vendors, and internal IT teams, and partners with application owners and departmental stakeholders to support business-critical systems across the institution. |
| Minimum Education and Experience | Bachelor’s degree and two (2) years of related experience or an equivalent combination of relevant education and experience may be considered. |
| Preferred Education and Experience |
|
| Other Qualifications | To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. |
| Essential Duties and Responsibilities | Expected areas of expertise and responsibility include the following:
|
| Physical Demands and Working Conditions |
|
| Physical Activities | |
| Working Conditions | |
| Additional Information |
Remote Work Eligibility Statement 100% Remote Work Available for Texas Residents H1B sponsorship not available for this position. |
| Special Instructions Summary | |
| Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator. |
Required fields are indicated with an asterisk (*).
-
How many years of work experience in a higher education environment do you have?
- None
- Less than two years
- Two to five years
- Five to seven years
- More than seven years
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Veteran Employment Preference - Form DD-214
Human Resources,
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
800 West Campbell Road, AD3.418
Richardson,
TX 75080-3021
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