Texas State University
Systems Support Specialist II
🇺🇸 San Marcos, TX
🕑 Full-Time
💰 $3,901 - $4,000 per Month
💻 Information Technology
🗓️ July 10th, 2025
Edtech.com's Summary
Texas State University is hiring a Systems Support Specialist II. The role involves providing comprehensive IT support including maintenance, troubleshooting, and upgrades of hardware and software, training staff on various applications, and supporting the design and implementation of custom applications. The specialist also manages departmental web resources, inventory, customer service applications, and leads project management for new IT implementations, serving the offices of Financial Aid and Scholarships and TXST One Stop.
Highlights
- Provide day-to-day maintenance, troubleshooting, and upgrades of all hardware and software
- Train staff on applications such as document imaging systems
- Support design, development, testing, and implementation of PC, .NET, and custom applications
- Maintain and develop departmental web and related sites
- Manage inventory of software, hardware, and licenses
- Handle project management for new IT implementations
- Support Offices of Financial Aid and Scholarships and TXST One Stop
- Required skills include knowledge of PC hardware, Microsoft OS and productivity suites, backup and restore techniques, and troubleshooting computer systems
- Preferred qualifications include a bachelor’s degree in Computer Science or related experience, experience with Active Directory, group policy management, data archival, digital imaging, and third-party client/server systems
- Monthly salary ranges from $3,901 to $4,000
Systems Support Specialist II Full Description
Systems Support Specialist II
Please see Special Instructions for more details.
- The Systems Support Specialist II must keep abreast of all pertinent system changes and facilitate proactive business operations.
- The specialist should possess the ability to assume responsibility, set goals, and estimate target dates for major project deliverables.
Posting Number | 2025612
Posting/Functional Title | Systems Support Specialist II
University Pay Plan Title | Systems Support Spec II
Location | San Marcos
Department | Office of Financial Aid and Scholarships
Recruitment Type | Open Recruiting
Job Type | Full-Time
Funding Source | Permanent
Monthly Salary | $3,901.00 - $4,000.00
Job Category | Non-Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. | Required Qualifications
Knowledge of PC hardware, Microsoft Operating Systems and Productivity Suites Knowledge of Backup and Restore Techniques Experience Troubleshooting Computer Systems Experience Configuring and Installing Workstations Highly Effective Communication Skills Ability to Work Independently and Collaboratively
Preferred Qualifications | Preferred Qualifications
Bachelor’s Degree in Computer Science or Equivalent Experience in a Related Field High Degree of Motivation, Initiative, and Organization Excellent Analytical Skills and Critical Thinking Skills Experience with Data Archival and Digital Imaging Knowledge of Inventory Control and Maintenance Experience with Active Directory and Group Policy Management Experience Implementing Third-Party Client/Server Systems
Job Description
The Systems Support Specialist II is responsible for providing comprehensive IT support. This role involves day-to-day maintenance, troubleshooting, and upgrading of all hardware and software, as well as training staff on various applications (e.g., document imaging system) and providing technical back-up in the design, development, testing and implementation of PC, .NET, and other custom applications. The Specialist is responsible for maintaining and developing the departmental web and related sites, managing inventory of software, hardware, and licenses, supporting customer service experience applications, and handling project management for new IT implementations. Being a collaborator with good communications skills is crucial. The Systems Support Specialist II will provide technological support to the offices of Financial Aid and Scholarships and TXST One Stop.
Job Duties | The Systems Support Specialist II will need to be knowledgeable of best practices with respect to computer hardware, software, and network management as well as work collaboratively with IT staff and other departments to facilitate a systematic and comprehensive approach to ensuring compliance, excellent customer service and business efficiency. This position must keep abreast of all pertinent system changes, take action as necessary to facilitate proactive business operations, possess the ability to assume responsibility, set goals, and estimate effectively target dates for major project deliverables.
Additional Information to Applicants | The Systems Support Specialist II must keep abreast of all pertinent system changes and facilitate proactive business operations. The specialist should possess the ability to assume responsibility, set goals, and estimate target dates for major project deliverables.
Job Open Date | 07/08/2025
Job Close Date (posting closes at midnight) | 07/15/2025
Open Until Filled | No
Normal Work Days | Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start | 8:00AM
Normal Work Hours End | 5:00PM
Posting Notices |
Legal and Required Notices | Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University? | Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html
Quick Link | https://jobs.hr.txstate.edu/postings/53217
Posting/Functional Title | Systems Support Specialist II
University Pay Plan Title | Systems Support Spec II
Location | San Marcos
Department | Office of Financial Aid and Scholarships
Recruitment Type | Open Recruiting
Job Type | Full-Time
Funding Source | Permanent
Monthly Salary | $3,901.00 - $4,000.00
Job Category | Non-Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. | Required Qualifications
Knowledge of PC hardware, Microsoft Operating Systems and Productivity Suites Knowledge of Backup and Restore Techniques Experience Troubleshooting Computer Systems Experience Configuring and Installing Workstations Highly Effective Communication Skills Ability to Work Independently and Collaboratively
Preferred Qualifications | Preferred Qualifications
Bachelor’s Degree in Computer Science or Equivalent Experience in a Related Field High Degree of Motivation, Initiative, and Organization Excellent Analytical Skills and Critical Thinking Skills Experience with Data Archival and Digital Imaging Knowledge of Inventory Control and Maintenance Experience with Active Directory and Group Policy Management Experience Implementing Third-Party Client/Server Systems
Job Description
The Systems Support Specialist II is responsible for providing comprehensive IT support. This role involves day-to-day maintenance, troubleshooting, and upgrading of all hardware and software, as well as training staff on various applications (e.g., document imaging system) and providing technical back-up in the design, development, testing and implementation of PC, .NET, and other custom applications. The Specialist is responsible for maintaining and developing the departmental web and related sites, managing inventory of software, hardware, and licenses, supporting customer service experience applications, and handling project management for new IT implementations. Being a collaborator with good communications skills is crucial. The Systems Support Specialist II will provide technological support to the offices of Financial Aid and Scholarships and TXST One Stop.
Job Duties | The Systems Support Specialist II will need to be knowledgeable of best practices with respect to computer hardware, software, and network management as well as work collaboratively with IT staff and other departments to facilitate a systematic and comprehensive approach to ensuring compliance, excellent customer service and business efficiency. This position must keep abreast of all pertinent system changes, take action as necessary to facilitate proactive business operations, possess the ability to assume responsibility, set goals, and estimate effectively target dates for major project deliverables.
Additional Information to Applicants | The Systems Support Specialist II must keep abreast of all pertinent system changes and facilitate proactive business operations. The specialist should possess the ability to assume responsibility, set goals, and estimate target dates for major project deliverables.
Job Open Date | 07/08/2025
Job Close Date (posting closes at midnight) | 07/15/2025
Open Until Filled | No
Normal Work Days | Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start | 8:00AM
Normal Work Hours End | 5:00PM
Posting Notices |
Legal and Required Notices | Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.
Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
Why Choose Texas State University? | Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:
Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.
At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html
Quick Link | https://jobs.hr.txstate.edu/postings/53217
Applicant Document
Required Documents
- Resume
- Cover Letter
- Letter of Recommendation #1
- List of References
Optional Documents
- DD 214/DD1300
- Veteran's Preference
- Licensure
- Certifications
Supplemental Questions
Required fields are indicated with an asterisk (*).
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